Moon Magic

I ordered Garnet -nymph, and when the size I got was too large, I asked for an exchange, even though there were some problems due to the local post delivery and Covid, the customer service was really really helpful, and the ring is absolutely breathtaking! I would definitely recommend moon magic and would definitely buy more jewellery from them!

Beautiful products, website is easy to use and customer service offers lots of help and advice. Will definitely be a return customer!

Jewelry not like the pictures on their website. Terrible quality. I've been scammed. Do not buy from this company!

The ring set I ordered is gorgeous! My wife loves it! The stones are shiny and very colorful. I would say that the attention to detail is exceptional.

Additionally, their customer service is top-notch. Friendly, professional and efficient. I had ordered the wrong stone and when I contacted them they were very helpful in fixing my mistake, will definitely be a repeat customer. I have my eye on a few items already!

First of all, I had about a million questions that I directed to their facebook messenger. I got responses back very quickly and they were all extremely helpful. Shipping came very reasonably even during the global pandemic. And WOW! This is the most beautiful ring set I've ever seen. Beautifully made, amazing customer service, outstanding price. I cannot recommend this company enough!

I bought a ring and the first time I got a bit of water on it, it changed to a terrible color. I tried reaching out to them and they completely ignored me. They even removed their phone number to avoid phone calls. I wasted several hundred dollars on a piece of crap. I attached pics of the ring before and after. Beware! Of Moon Magic.

The ring looks very pretty also from all the photos. But when I received my jewellery, a bit disappointed on the gems, the cut from the edges appeared rough, not the same in the picture. But overall still nice on my finger. And it took a while to reach me, for some shipment issues, Jana the customer service was very helpful.

The jewelry is stunning. Great quality. The customer Service is outstanding! Over all this company is amazing! I highly recommend.

I bought a ring bundle but didn't love it and reached out to their customer support. They were so kind and helpful and offered me four different solutions for what they could do for me. I chose to exchange the ring I bought originally for a different one and it was just so hassle free. Yes, I did have to pay for the shipping cost of the returned merchandise, but I believe that to be reasonable because they didn't charge me for the price difference in rings or for the shipment of the new ring. I really love my ring, it's so gorgeous. It really means a lot to me when companies live up to their promises. They said hassle free returns and exchanges if you don't 100% love your jewelry and they really follow through with it.

I love my Manifest band! I already have pieces from Moon Magic and I received this one as a gift. I am very satisfied with Moon Magic and recommend them highly to others. Thank you!

A story for you. I married my ex husband 5 years ago. We went through a lot and divorced 8 months later. I had a beautiful Neil Lane $8,700 ring. Well, we never let each other get to far and now we're getting married again. I would never spend that money again and I believe diamonds are beautiful but a little overrated. I saw this ring and fell in love. My expectations weren't high. With the ring and band it came to a little over $100. When I tell you I opened it and cried, I am not lying. I loved it more than my first ring. Thank you so so so so much for my forever ring!

I bought a ring from them for my wife.after 10 months it blackened and a stone setting broke.their reply was that it is not their problem and that I should go to the jeweler to repair it.I can prove it with pictures.I do not recommend it.

I tried submitting a disappointing review for what was a disappointing product- they did not allow this negative review to be shown on their site. That really should tell you all you need to know about the kind of experience you'll have with this vendor. I'd highly recommend you look elsewhere for jewelry.

Bought a lovely moonstone adjustable ring in December from Moon Magic and after less than a month the gems were dull, but what upset me was after wearing it for about 6-8 weeks total the ring completely snapped in half. They called this normal wear and tear when I reached out as well. I appreciate the customer service but the rings are cheaply made and way overpriced.

I've wanted to buy a Moon magic ring for so long, and when I saw the Better Together bundle with Queenly, I was sold. Sadly I must have mis-measured and when it arrived, it was too big. However, a quick email to customer services put me in touch with Hristina, who went over the returns procedure, and sorted out a replacement. This arrived today and fits like a dream. I'm in love! It sparkles and looks amazing as a set of even in singles. I am thrilled with everything, even the gap between sizes. Thank you Hristina and MoonMagic!,

Never wore the ring, NOT ONCE & it's tarnished, also missing a "crystal". I order the….
Moonstone Ring - Queenly & Ring - Sovereign Band & Ring - Twinkling Band
(I didn't wear the ring because I got engaged right before it came in the mail, go figure)

It's pretty but I was expecting better quality for the price. The stone itself is quite clear but not iridescent enough. The cut on the main surface of the stone is flawed and it's misaligned in its setting. Plus I was expecting a higher quality chain not something with a cheap extension and weak clasp. Over all not worth the price.

I ordered the Third Luck Bundle Moon Stone and the Silver Pearlia watch and the products are really magnificent. Had a problem and the customer service was very understanding and helpful. I recommend Moon Magic products and will buy again for sure.

Ring broke after 3 months: metal parts that hold gemstone kept opening for a while and eventually they broke causing gemstone to fall out. I wanted to return this ring and get new one because it was not my fault that ring broke, but administration told, that they don't do returns :) not recommend, awful comunication and very pour quality. Shame.

Beautiful jewelry and very courteous customer service. Will become a long term relationship! I will request for all my holiday gifts from my boyfriend and family!

Moon Magic Jewelry is a great company! I ordered a Moonstone ring in the style Nymph during the pandemic/quarantine and its delivery lifted my spirits. My ring arrived a little bit later than I expected and because I had mentioned it to their customer service I received a 10% discount for my next order. They are truly an excellent company! They know exactly what their customers want and make sure to deliver only the best service possible.

I paid almost $200 for two items and am still waiting for them. They keep telling me the package was shipped but according to the carrier, only a label was created, no shipment has been made. You can't reach them by phone either - only email, and they have not been helpful. I am frustrated to say the least. If I do receive the items, I will update this post, but until I do, buyer beware!

My ring broke under very normal use and they told me they can't help at all unless it was all gold. Please do not buy from them unless your willing to buy new stuff every few months or so because that's how long mine lasted.