• ModaXpress

ModaXpress

Overview

ModaXpress has a rating of 3.21 stars from 54 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ModaXpress most frequently mention good quality. ModaXpress ranks 178th among Women's Clothing sites.

  • Service
    26
  • Value
    25
  • Shipping
    26
  • Returns
    24
  • Quality
    25

This company does not typically respond to reviews

Positive reviews (last 12 months): 50%
Positive
5
Neutral
0
Negative
5
11
See all photos
How would you rate ModaXpress?
Top Positive Review

“Nice clothes”

Alba B.
2/14/24

I buy twice a month at ModaXpress and I am very happy with the jeans, shirts, dresses! The leggings are very comfortable. I recommend you to buy at ModaXpress 👍🏽💯

Top Critical Review

“Horrible customer service”

Brandi P.
12/2/23

The lady who answers the customer service line is actual garbage of a human. I was willing to repay for my items and she still offered zero help or assistance. My staff would never treat anyone that way.

Reviews (54)

Rating

Timeframe

Other

Thumbnail of user albab28
1 review
0 helpful votes
February 14th, 2024

I buy twice a month at ModaXpress and I am very happy with the jeans, shirts, dresses! The leggings are very comfortable. I recommend you to buy at ModaXpress 👍🏽💯

Products used:
Pants, jeans, shirts, skirts, tops, sports bra, dress

Service
Value
Shipping
Returns
Quality
Thumbnail of user brandip151
1 review
0 helpful votes
December 2nd, 2023

The lady who answers the customer service line is actual garbage of a human. I was willing to repay for my items and she still offered zero help or assistance. My staff would never treat anyone that way.

Service
Value
Shipping
Returns
Thumbnail of user luisaf50
1 review
0 helpful votes
January 27th, 2024

A few days ago I bought two pairs of jeans in your store, they looked nice in the photos, but when I put them on I realized that not only do they look beautiful but they also fit perfectly, in addition to the good quality and the comfort you feel when you walk, they are the best

Thumbnail of user ninoskalarreal
1 review
0 helpful votes
July 14th, 2023

I love Moda Xpress clothes, they fit my body well, they give me a beautiful figure and they arrive earlier than expected, additional customer service is excellent.

Products used:
all the products

Service
Value
Shipping
Returns
Quality
Thumbnail of user joyf240
1 review
1 helpful vote
January 8th, 2024

You have to pay for your order to be shipped, you have to pay for the shipping to return your order and Moda Express only gives credit so you'll have to order something else from them and pay for shipping again, so that by the time you actually find something that fits you have spent enough money on shipping charges alone to equal several orders. NEVER ORDERING FROM THEM AGAIN.

Tip for consumers:
I will never order from them again.

Products used:
I ordered a pair of pants as a Christmas gift for my daughter, they don't give refunds only credit to order from them again, and all shipping costs are on the consumer.

Service
Value
Shipping
Returns
Quality
Thumbnail of user laylar30
1 review
2 helpful votes
June 8th, 2023

Being on the thicker side it's always hard to find jeans that fit. But ever since I found ModaXpress jeans, I can't get enough. The jeans are just amazing. Snatches the right places. Even my fupa. After 1 kid my body needs help. I ordered my size and a size up on my first order just because I read the reviews that some were small. But yeah totally suggest sizing up. The package didn't take long too. I search where they were located. It's nice to know they ship within the USA. That's why I got my package super fast. The return was easy too. I got my store credit a couple of days after they received it. I don't mind store credit since I'm always buying from there. But all in all I'm in love with Moda. I recommend them!

Tip for consumers:
For sure size up. Since they say they are junior sizes. I usually wear a 15 on Moda jeans.

Products used:
I love their high waisted jeans.

Service
Value
Shipping
Returns
Quality
Thumbnail of user katherinee165
1 review
2 helpful votes
January 18th, 2022

Love Modaxpress jeans. My all time favorite brand now. So soft and comfortable. Excellent quality. Have to go up a couple of sizes but just follow the size chart work's great for me. They make you look amazing. Fits the description. So happy with my purchase I have almost every pair lol JK Only about 10 pairs or so. So worth the money. I'm a US medium size 6 and do up to a 7-11 depending on what the chart says on the picture. It's worked so far. Definitely recommend these Modaxpress Online Jeans.

Tip for consumers:
Highly recommended going up a size since they are junior sizes.

Products used:
Jeans and tops.

Service
Value
Shipping
Returns
Quality
Thumbnail of user claudiaadrianac
1 review
0 helpful votes
March 16th, 2023

Very good quality jeans, perfect fit, the size measurement is correct. The delivery was timely and the customer service of the best attention.

Products used:
Jeans

Thumbnail of user betsabethl1
1 review
0 helpful votes
July 15th, 2023

Excellent quality clothing. Good Price and a wide variety of styles. 100% recommended. Buy! Buy! Love it!

Products used:
Leggings, jackets, dresses.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mtworking720
1 review
0 helpful votes
January 17th, 2024

I purchased 6 pairs of jeans from modaxpress and I applied a discount code that they did not honor. I am 100 percent sure that I applied this code. They refused to honor this code so I will no longer be purchasing from them again. I will be leaving this review on the internet.

Service
Thumbnail of user mairelysc
1 review
0 helpful votes
January 25th, 2022

The quality is amazing. I love the style and fit of the romper. Its great for any occasion. My shipment arrived sooner than expected.

Service
Value
Shipping
Returns
Quality
Thumbnail of user conniedillard1907
1 review
1 helpful vote
December 24th, 2023

I wanted to order several items online but, after reading these awful reviews I better keep scrollling…yikes!?

Service
Value
Shipping
Returns
Quality
Thumbnail of user dairelysm
1 review
0 helpful votes
March 31st, 2023

I bought throungh the fashion page and was very satisfied, the clothes are of very good quality and fit perfectly to the size. Highly recommended.

Service
Value
Shipping
Returns
Quality
Thumbnail of user andreinab4
1 review
1 helpful vote
March 7th, 2023

I was delighted with the clothes I bought, the fabric is very soft comfortable, the colors, I called customer service and they answered me super fast and helped solve a detail in my order, thank you I recommend them 100%

Products used:
Jeans, jackets, pants, etc

Thumbnail of user scottid
1 review
7 helpful votes
March 25th, 2022
Verified purchase

The last 3 orders I've placed have always had at least 1 pair of pants that are defective. The zippers they use are junk!
The wont go up or down. I didnt mind too much when their items were 30 dollars. But when I'm paying 40,50 dollars a pair, it upsets me. I now have to pay for return shipping, AND they deduct what they paid to ship them out! They are charging me for their companies defect! That's terrible customer service!

Products used:
Pants and capris

Service
Value
Shipping
Returns
Quality
Thumbnail of user kathleenk1662
1 review
0 helpful votes
October 3rd, 2023

I bought the moda high waist jeans size large. I am usually a medium but got large in case. We'll i got " large" and couldn't get over my legs. It had a L tag but these were so small. Wrote to company and they said " not eligible for return." Unbelievable! I paid over $50.00. Useless now. Avoid these companies with bad return habits!

Thumbnail of user deangelac1
2 reviews
0 helpful votes
July 5th, 2018

I purchased two things one was the multiway jumpsuit pants the other was a one piece grey & white pantsuit with a hood. First the multiway jumper, its cute for the price but its a bit too hammer pants for my taste and it has a hole in the middle like a big opening not sure why lol. Im going to get my daughter to alter it not going thru the hassle of sending it back. The other piece I bought was fine

Thumbnail of user monicadylan731
1 review
0 helpful votes
May 9th, 2023

I purchased a romper and i love the quality and fit. The material is very soft and light for this summer weather. The package arrived earlier than expected.

Thumbnail of user rosad146
1 review
2 helpful votes
July 8th, 2022
Verified purchase

When i received the jean the color was completely different. When I called customer service I found out that they don't reimburse the money, they will give you an store credit which I found very disrespectful and unfair. I paid to get the merchandise and I paid to send it back ($20.00 in total). I'm very disappointed and frustrated it, I would NEVER buy anything from this company,

Tip for consumers:
Please be aware that they will give you an store credit, they won't give your money back

Products used:
1 Jean

Thumbnail of user samanthad698
1 review
1 helpful vote
March 14th, 2023
Verified purchase

I live they're jeans they're so comfortable and stretchy. But when I had to go a refund on 2 pairs of shorts I had to pay for the shipping back, which wasn't a big deal or the fact they only give you a refund as a gift card, whatever, the problem was I was supposed to get a refund of almost $50 for the 2 shorts I sent back then got an email saying my $18 refund gift card was ready. $18?! That's Les then half of what I paid! Even if they charged me the "15%" restocking fee(which they're was no reason they had to) that's only around $7. Not over $30. To say I'm angry after being a loyal customer is the very least

Tip for consumers:
Make sure your don't need a refund

Products used:
Pants

Service
Value
Shipping
Returns
Quality
Thumbnail of user aidac48
0 reviews
5 helpful votes
January 14th, 2022

I purchased 6 pairs of jeans from modaxpress online and they are terrible. Very poor quality. I had no idea that they only give a store credit refund. Why would I purchase something from a company Poor quality merchandise again? I guess I am going to have to suck it up and take it as a loss. Do not purchase jeans from this company.

Thumbnail of user duniad5
1 review
0 helpful votes
March 11th, 2023

I really like the clothes, they fit very well and the sizes are perfect, I received the order at the recommended time %.

Service
Value
Shipping
Returns
Quality
Thumbnail of user olgac104
1 review
6 helpful votes
May 15th, 2021
Verified purchase

I bought 3 pairs of Moda Xpress jeans through Amazon and had to return all 3 because of the very poor quality of these jeans. They offer zero butt lifting qualities, the material is not stretchy and very uncomfortable. Poor design, look like a cheap product. Nothing like on the pictures! The company charges for shipping and returns through Amazon, which adds to the already overpriced jeans. Their customer service team is rude, they're not interested in helping customers. I would never recommend this company's products to anyone. It's a big waste of money and time. Absolutely not worth it!

Products used:
Jeans

Service
Value
Shipping
Returns
Quality
Thumbnail of user ninoskal1
1 review
0 helpful votes
January 25th, 2022

Los jeans que he comprado me encantan, ya que son la talla adecuada y da una bella forma a mi cuerpo. Siempre que he comprado en línea, me llega lo que pedí exactamente y antes del tiempo esperado. Amo sus jeans y su ropa en general.

Products used:
Jeans , blusas, faldas etc

Service
Value
Shipping
Returns
Quality
Thumbnail of user sastiam
1 review
0 helpful votes
February 27th, 2023

This is a completely honest review, first of all.
Don't be fooled by the good pics and lighting.
The clothes are horrible quality and extremely cheaply made.I would give this place 0 stars if I could, but that's not an option...I spent $325 on clothes that all fell apart after one wash, I didn't expect wish quality or alli express cheap.I thought this store would be more considerent because of the amount I spent.I would highly recommend not buying clothing here they don't care about their customers and are just plain rude.The supervisor was extremely rude and inconsiderate.Didn't offer a helpful resolution even though my zippers were clearly broken and buttons falling off, the shirt was supposed to be a large and was an XXS...The clothes became very lint balls all over everything after one wash, I guess you truly get what you paid for didn't even offer a refund...Very cut and dry and didn't care of my feelings.Would never recommend this company ever again.I highly recommend fashion nova instead.lol

Thumbnail of user modax
Moda X. – ModaXpress Rep

Customer returned items showed signs of wear and tear, contain a laundry detergent odor, some were stained and damaged, and 2 items do not belong to our company.

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From the business

Welcome to ModaXpress - your one stop online shop for cute clothes and unique juniors clothing. Our selection of trendy tops, cute jeans, unique dresses and fashion shoes will keep you looking chic and stylish, yet keep you within your shopping budget...

Company Representative

Thumbnail of user modax
Moda X.
Typically does not respond to reviews

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3.2
54 reviews
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