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I placed an order on 5-2-15 and noticed that I was charged 4 times for that order. It is still in pending status but need to have 3 of those charges cancelled. How do I get in touch with MobStub?
asked by Brigit T. on 5/3/15
5 Answers
Hey there Brigit,

I would love to assist you with this. Please email me directly at support@mobstub.com and I will address all of your questions. In general, pending charges are actually charges and they are dropped within 1-3 business days. I look forward to hearing from you.

Thank you,

Debs
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how would i track my order.
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WOULD LOVE TO KNOW HOW YOU MADE OUT!
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I have ordered quite a few times from them and never had a problem. But just to let you know, I used to work in a bank and when something is in pending there's nothing that can be done about it. But usually if something was wrongfully charged it will drop of when it is out of the pending mode.
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Don't bother with MobStub. Call your credit card company and let them know that three of the four charges - presumably each for the same amount - are for the same order and that three must be removed from your account. Don't wait til they're posted....alert them to the error right now.
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