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i bought 2 charging cables that are advertised as being compatible with iPad and iPhone - but they aren't. MobStub won't take them back because it is beyond the return time frame for defective items. These are not defective, they are not compatible as advertised. How can I get in touch with someone who speaks English?
asked by Sue P. on 7/29/15
9 Answers
I would never use them again. No way to get in touch with them. product was not true to size. My truck bag ripped as soon as I put something in it.
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They won't help you and they don't care. I had the BBB contact them numerous times to no avail. They aren't a real business.
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support@mobstub.com

I purchased 2 sets of Bluetooth headphones and one was defective.

I didn't read the reviews on the company/site until AFTER I had received the defective product AND sent my FIRST email to support@mobstub.com.

I was seething and sent a SECOND email to them about 15 minutes later. Though my first email didn't get any response my second was replied to within minutes of my hitting the send button!

I had my replacement in less than 10 days.
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After several emails myself with my situation I " CC'd" the better business bureau customer complaint admin. Funny how they got back to me within 3 hours of that email.
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I had to email New York City Attorney Genersl's Office. Mobstub is a bogus company running out of a apartment. They are not legit, the 800 number on a bank statement don't work.
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I do not like the company/site,they are terrible,beyond me how they can stay in business! Hard lesson learned too,sorry
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All you can do is email them, they probably won't reply! Sorry a tough lesson!
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This place is a scam! I never even received my order. Tried to contact then several times through email. They responded once and said the mechanism was on back order. That's been almost a year ago. They never replied to another email and did not rufund my 50.00 order!
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Throw them in the garbage and go buy Amazon.com apple certified cables.
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