• MobileUnlocks

MobileUnlocks

Overview

MobileUnlocks has a rating of 3.16 stars from 551 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with MobileUnlocks most frequently mention great service, sim card, and total cost. MobileUnlocks ranks 7th among Unlocked Phones sites.

  • Service
    217
  • Value
    74
  • Shipping
    52
  • Returns
    60
  • Quality
    467

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 51.7%
Positive
250
Neutral
21
Negative
213

Instant Feedback

70
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Initially charged £12, but it did not say that they were charging for the eligibility check.
How would you rate MobileUnlocks?
Top Positive Review

“Unlock iPhone 13 from GLOBE”

RR S.
2/9/24

I don't have any signal with Globe in our house that's why I need to buy a Smart sim but my phone was locked only to Globe since I am a postpaid subscriber. I am hesitant to try MobileUnlocks' service at first because it says it will take 7 days to complete. I am worried if this a good value for money. However, after the unlocking I was able to install a SMART e-Sim and it works pretty well.

Top Critical Review

“Did not work”

Baba Y.
2/17/24

They ask for $26 to unlock. Took 3 days for that to happen. Then they send you message saying "good news, your phone can be unlocked" but you need to pay $50 more. After wiairmf another 7 days... They say you're good to go. But could not unlock my phone. They will not refund. Their final email even has scare tactics of saying if you charge then back it will costs you another $500 in fees etc. I'll take my chances and see if that's true or not... Everything else has been a lie so I guess we will see. 🤷

Reviews (551)

Rating

Timeframe

Other

Reviews that mention popular keywords

eligibility check (30)
Thumbnail of user rrs3
1 review
0 helpful votes
February 9th, 2024
Verified purchase

I don't have any signal with Globe in our house that's why I need to buy a Smart sim but my phone was locked only to Globe since I am a postpaid subscriber. I am hesitant to try MobileUnlocks' service at first because it says it will take 7 days to complete. I am worried if this a good value for money. However, after the unlocking I was able to install a SMART e-Sim and it works pretty well.

Reason I chose this business:

I have read couple of reviews saying it was cool ang got the unlocking remotely.

Reason I chose this product:

I wanted to install another telco sim in my phone.

Quality
Thumbnail of user mar67
1 review
0 helpful votes
February 8th, 2024
Verified purchase

At first I was a bit skeptical because I have tried multiple attempts before from different kind of services on how to unlock my phone.
I was surprised this morning upon checking my email & saw the msg that it has been unlocked and upon checking my phone it really turned 'No sim restriction'.
Happily now, I am using my phone with my current carrier.
I will definitely use this service again. Thankyou!

This service is highly recommended!

Reason I chose this business:

After i read the reviews all are positive comments that's why i decide to choose MobileUnlocks👍😊

Quality
Thumbnail of user corknutz69
1 review
0 helpful votes
February 17th, 2024

They ask for $26 to unlock. Took 3 days for that to happen. Then they send you message saying "good news, your phone can be unlocked" but you need to pay $50 more. After wiairmf another 7 days... They say you're good to go. But could not unlock my phone. They will not refund. Their final email even has scare tactics of saying if you charge then back it will costs you another $500 in fees etc. I'll take my chances and see if that's true or not... Everything else has been a lie so I guess we will see. 🤷

Products used:
Unlock service

Service
Value
Returns
Quality
Thumbnail of user erich2080
2 reviews
17 helpful votes
November 5th, 2022

Not sure if it's a scam, I've ordered unlock my iphone 3 days ago from mobileunlocks.com but it's still in process. The website says the process will take 1-24 hours when I order it. I have emailed them yesterday asking for refund but haven't got any response. I've just emailed them again. Be careful with website. And another tricky thing is that when you choose unlock phone button, you will be given status check order instead of Unlock.

Tip for consumers:
Read through the words. Be away from the website mobileunlocks.com

Products used:
iPhone unlock

Service
Value
Shipping
Returns
Quality
Thumbnail of user markm6084
1 review
0 helpful votes
January 31st, 2024
Verified purchase

💯 legit! Don't be afraid to let MobileUnlocks take care of your devices for you. I was hesitant at first but they continuously emailed me with updates from the start of process until it was completed. All I did was sit back and MoblieUnlocks took care of the rest. Perfectly! I will definitely recommend others to use this website for mobile unlocking 🙌

Quality
Thumbnail of user deirdreb91
1 review
0 helpful votes
January 6th, 2024
Verified purchase

It was a tortuous process, a lot of information required, difficult experience. Part way through £11.99 was demanded to continue. No mention of payment was made at the beginning. Eventually decided to continue,finally got to 50% completed when a second demand for payment was made £26! We wondered if any more demands would be made. Eventually decided to continue but felt like I had been mugged. It was a second hand phone and did not know this would happen.

Reason I chose this business:

Google told us how to unlock the phone

Reason I chose this product:

I was happy with the phone it was unlocking it from EE presumably was the problem

Quality
Thumbnail of user ovidiua3
1 review
0 helpful votes
February 9th, 2024
Verified purchase

It was very easy to order and in just 2 days I had the codes to unlock my Note 8. Thanks a lot

Reason I chose this business:

It was first in Google Search results

Reason I chose this product:

I needed to unlock my phone and it was no 1 option on google

Quality
Thumbnail of user path758
1 review
0 helpful votes
March 12th, 2024
Verified purchase

As i never got a phone unlocked before and you be worried who you dealing with, but my mind was at ease with how simple it was, very helpful going through all stages, secure payment and amazing speed with unlocking the phone.
Follow up e mail if you have any issues, which i had none, would recommend this company to anyone looking to get their phone unlocked.

Thumbnail of user katarinaw12
1 review
0 helpful votes
January 5th, 2024

I paid like $15 dollars for a old iphone unlock, then after few minutes it ask for another "Final payment" of $50 dollars, the phone itself worth no more than $75 dollars so I won't do that, they are just ask money from you.
So I think this is a phishing site, keep away from it, if there is 0 rating I'll choose it

Thumbnail of user christinak758
1 review
0 helpful votes
January 29th, 2024
Verified purchase

Needed my iPhone unlock in Laos but they were charging way too much so came across this website and thought I'd gave it a try and it did not disappoint. Fast, Convenience, easy to follow instructions and very reliable. Would absolutely use MobileUnlocks to unlock any phones in the future

Reason I chose this business:

Amazing reviews

Reason I chose this product:

Needed the phone unlock

Quality
Thumbnail of user judithf335
3 reviews
0 helpful votes
February 9th, 2024

I saw the reviews and thought I would take a chance. The asked for $7.99 for and I thought, wow, that isn't bad. 24 hours later they asked for 29$ to unblock phone. Now they are asking for $79 to unlock my phone. This to me is almost fraudulent and a scam! Anyone else think that? I have sent a request for money back as I have e no faith that they won't ask for more obey tomorrow!

Products used:
None did not pay more for this service.

Service
Value
Quality
Thumbnail of user markesht
2 reviews
0 helpful votes
February 8th, 2024
Verified purchase

Horrible a waste of time. Not worth it. Seems like a scam. Don't trust your sight or anything you have to say

I was told that instead it didn't and now I've been robbed by your company and it's a sad because I'm about to post this on every website social media and explain that your company robbed me

Reason I chose this business:

Because I thought you were good. But I see you're not in. I want to use my old phone instead of my new phone. Feels like my old phone better but you wasted my time and my child's time

Reason I chose this product:

It was supposed to be guaranteed and I thought was worth it but it's not

Service
Quality
Thumbnail of user montgomeryy1
1 review
2 helpful votes
August 16th, 2023
Verified purchase

Can't fault the service but the way the pricing should should be more clear cut. We ended up paying over a third of the value of the phone to get it unlocked. It said from £7.99 or something when it's not. We paid £11.99 which is fine but then a £26 charge afterwards when they confirm they can do it is a bit steep. Clearly nobody pays under a tenner for the complete service. There are competitors that offer the same service much cheaper without the misleading 'from' sales technique with an unclear pricing

Reason I chose this business:

Came up on a search with good reviews

Reason I chose this product:

Kept on getting moaned at by a 10r old his new sims not working.

Quality
Thumbnail of user johnh9728
1 review
0 helpful votes
January 30th, 2024
Verified purchase

I was a little hesitant about using an on-line unlocking site but decided to give it a go. I paid my money and waited. A message popped up to say it would take an hour. No joy after an hour. I then had to go out so left the phone at home. When I got back, four or five hours later,I found it had completed the unlock and the phone was ready to use.
I was very impressed and should I need to unlock any other phones I will not hesitate to use MobileUnlocks again.

Reason I chose this business:

Having trawled the internet, I went with MobileUnlocks as they seemed to have good reviews.

Quality
Thumbnail of user yersonv
1 review
0 helpful votes
August 22nd, 2023
Verified purchase

Thanks for your help. I was able to unlock the SIM lock of an iPhone purchased in USA and used in Colombia

Reason I chose this business:

Saw them on the Internet

Quality
Thumbnail of user kimmys25
1 review
0 helpful votes
January 29th, 2024
Verified purchase

I was so skeptic as I have tried other unlocking companies and they were all fraud. So initially I did the standard service unlock and it didn't work because the phone was in contract with AT&T. So the Premium Service unlock was offered to me, which required an additional amount to be paid( I was so scared this was another scam) however I proceeded, I was informed the unlock would take 7 days. To my surprised it was unlock in 5 days, I highly recommend there's services!

Quality
Thumbnail of user jordanl446
1 review
0 helpful votes
June 5th, 2023
Verified purchase

Needed my old s10 unlocked which was on a old contract of mine. Simply clicked the link paid and within 15 minutes I had my code and instructions, couldn't ask for any more.

Reason I chose this business:

Great reviews and sounded easy to do

Quality
Thumbnail of user fredericks477
1 review
0 helpful votes
August 20th, 2023
Verified purchase

Started on a Friday and imminent by Monday then finally unlocked on Wednesday. Seems a long time when other reviews say "quick " service. IPhone X from O2 to Vodafone.

Reason I chose this business:

Just looked on Google. Needed phone for daughter unlocked.

Reason I chose this product:

No real reason other than alleged reviews on trust pilot.

Quality
Thumbnail of user abdennebir
1 review
0 helpful votes
March 5th, 2024
Verified purchase

Started as bad and misunderstood and finished with flying colours, thank you I personally recommend your service.

Very helpful

Reason I chose this product:

Recommendation

Service
Quality
Thumbnail of user dicksonm10
1 review
0 helpful votes
March 11th, 2024
Verified purchase

I will never ever recommend anyone to MobileUnlocks. You guys are scammers. You stole my hard-earned money through dubious means. You appear cheap only to lure people and scam them later.

Thumbnail of user bolandd2
1 review
0 helpful votes
August 11th, 2023
Verified purchase

Wasn't too sure about using an internet site to unlock my daughters sim lock in her phone as i have always used a shop, but wasn't convenient at the time with working hours, but was cheaper to do with mobile unlocks and so much easier/faster. I would recommend anyone to use this service. Thanks again mobile unlocks

Reason I chose this business:

Top hit on google and good ratings

Reason I chose this product:

Needed a iphone sim unlocked to any network

Quality
Thumbnail of user cgk4
1 review
0 helpful votes
January 25th, 2024
Verified purchase
• Updated review

At first I was nervous and hesitant to do this and even after I've paid and the code did not come forward in the initial given time, but I must admit, after detailed explanation and some patience from my side, all went well and the unlocking process itself was painless.

Thanks everyone in this team to make this happen. I am very satisfied.

Very professional and helpful. Put my mind to ease.

Service
Quality
Ok, no problems
January 14th, 2024
Verified site experience
• Previous review
Thumbnail of user stephenb2654
1 review
0 helpful votes
July 26th, 2023
Verified purchase

Very simple to unlock my locked phone with this company.
Would definitely recommend.
From start to finish they took me through every step and kept me informed of the progress.
Within one hour my phone was unlocked.

Reason I chose this business:

Google and good reviews

Reason I chose this product:

Phone unlocking

Quality
Thumbnail of user kenc823
1 review
0 helpful votes
June 28th, 2023
Verified purchase

Very good at what they do
Got he code in double quick time
A bit on the expensive side
Price started at £10 ended up at £46

Reason I chose this business:

Google search

Reason I chose this product:

To get phone unlocked

Quality
Thumbnail of user williamj2159
1 review
0 helpful votes
July 31st, 2023
Verified purchase

The service did exactly what it was asked of although the pricing could do with a little more clarity.
Would recommend them to anyone.

Reason I chose this business:

Internet search

Reason I chose this product:

Needed to unlock an old phone

Quality

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Thumbnail of user jodys349
Jody S.
Typically does not respond to reviews

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3.2
551 reviews
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