Why cant i log in with my birthday

asked by Kassandra T. on 9/23/18

1 Answer
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Hello,

Make sure you are following the correct format (YYYYMMDD). If it does not work, I would advise you to contact our customer service team at 1-800-906-0976 ext 352 or send us a private message on Site Jabber with your person/order ID or phone number and we will reset the password for you.

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