Mashable

Ships directly from CHINA - Took a Month to get, I finally got it though.

Customer service online does respond eventually.

Don't buy the BirdBike ebike from Mashable (or elsewhere). My ebike stopped working after less than one month of use, but a few days after the one month refund limitation. Their customer service refuses to refund the ebike and instead wants to send me parts for me to take to a shop to get fixed. I have no way to commute to work other than Uber or bus now. The BirdBike ebike is defective. I wish I had spent more on a reliable ebike from a reputable company.

I really like Mashable. I follow them on FB too, but I find even when I google an app question or tech question, a Mashable article comes up first. Lots of useful information from them.

Avoid buying from them at all costs. Not only did they sell me a non functioning 3 in 1 switch dock, they refused to acknowledge that they sold me a faulty product. When contacting customer support, all they did was give me the run around, claiming the product worked fine and was simply "plugged in wrong" (it is literallyimpossible to plug an hdmi cable in upside down, while usb-c doesn't need a specific orientation, even then, I tried both ways to prove it wasn't plugged in "wrong"), refusing to send me another or refund my money. Even worse, the employee intentionally misnamed me, and when called out on it and their lies, he started to actively antagonize and mock, sending an entire paragraph that was basically a faux letter to the merchant basically mocking me and calling me a liar. Overall, I cannot stress enough how much you need to avoid this site and their callously unprofessional customer service employees.

Worst ever site to buy anything. I bought a meridian trimmer, which was supposed to arrive within 2 weeks. From the tracking, I realized my package was shipped to a whole different place. When I reached out to the customer service via email, I got a reply from them after 3 days saying, ' they are working on it '. That's it. No product, no reply. It's been a month and I don't get replies and you cant call them as well.
And my 70$ is gone forever.

They offer some legit courses/subscriptions, but when you check out, they will add on some bundle that you might not even notice (since the total at the time is correct). Then, a couple weeks later, a mystery charge will appear, and you have all sorts of services you didn't want or need.

I bought a set of Power Up Dumbbells from Mashable for my daughter as a Christmas gift. They arrived in a new, unopened box, but the dumbbells inside were missing a weight plate. It is clear that it was never packed in the box to begin with, as the styrofoam packaging shows only 4 plate indentations on the one side instead of 5 like all the others. I have tried to go back through both Mashable and Life Pro Fitness and both are totally worthless, two weeks later I am just getting the runaround and "we are looking into this" but no replacement yet. Life Pro says they can't provide a replacement weight and that I have to deal with Mashable on any returns or replacements. Mashable so far has done nothing to resolve this. It is very frustrating that two weeks after Christmas my daughter still does not have a useable set of weights and neither the merchant or the company that produces the product will do anything to help. I would be very wary of buying anything from this site.

I ordered a device through Mashable over a month ago. At first I got shipping information, but it soon became apparent that it was a fraud. After getting multiple responses to "hold on" when I requested a cancellation and refund, the product was shipped 5 weeks later and I've been directed to read their terms & conditions. This "store" should not be allowed to exist and anyone purchasing any item from it should consider it as losing their money to a scam!

I immediately knew there was a problem when I googled "top standup streaming" and got a list from Mashable that listed 27 woke and unfunny people such as Michelle Wolf and Jim Gaffigan while omitting Dave Chappelle. Give me a damn break. That's the funniest thing I've seen on the internet today. Obviously, their lists are propaganda, that is, they are trying to sell some ideal and aren't actually interested in any type of objective accuracy. I will never regard anything I see from them again.

Tried to purchase a Microsoft Office license, it was "declined" but I was still charged. Apparently due to a influx of requests to their support (gee what a shock) it seems like there are delays on hearing back. So they basically just took my money. I have no order number, no confirmation, and certainly no product, just money taken out of my account. So until I get what I paid for, or a refund, I'm going to try and let as many people as possible know that it's possible you'll just get your money taken from this site.

Bought a beauty product a couple weeks ago on Mashable. I have never ordered from this website before... and after the fact I had read some terrible reviews, I thought for sure I was Screwed... but I purchased the Nuderm wand with 5 glass attachments. Shipping confirmation arrived next day, Fast shipping, & no issues at all! Product came well packaged. I am loving results so far for this thing! Glad I ordered, & I would give it another go... but you never know these days!

I bought a code for Microsoft Office professional, the code turned out to be useless, I sent multiple emails and all i got was an automated response, also there is no phone support which makes this site seem so much more sketchy.

I bought an Ipad that I decided to return. Per their website, I knew they would deduct shipping. They did. The shipping to me was $3.30. The return shipping via USPS was $76.51. When i inquired this is the line they gave me. "Return shipping costs are calculated based on the weight and dimensions of the product(s) being returned. This cost is automated by the system and is unable to be altered or edited. Sincerest apologies for any inconvenience or misunderstanding." Draw your own conclusion. Online ripoff?

I was recently duped into buying a "refurbished" iMac + Wireless apple mouse from Mashable.com. 15 minutes after turning the Mac on, I regretted my decision. The iMac was so old re: its software, that it was unable to download the latest software update from apple. I had to mail the iMac back to Mashable for a replacement. The replacement was able to update its software, but I'm shocked at how slow the computer runs. It's basically a giant paperweight at this point since Mashable won't give me my money back. O, and the wireless mouse won't even turn on. Total waste of money. DO NOT give money to these crooks.

PLEASE DO NOT make the same mistake I did. I ordered from them. 2 days after I
Received the items, I decided that they didn't work well where I had intended to use
Them. I sent them an email to start a refund. Less than a minute, I received a reply telling me that my order is past the 14 days. So they counted the day I ordered but the item was not shipped to me until a week later. So now I am stuck with 2 floor lamps that I have no use. I will NOT order anything from them again.

My 11" MacBook Air arrived in 3 business days as promised. It is in super condition and I am typing on it now. Mashable sold me a refurbished MacBook Air this is as described at a good price.

It has been about a month since I ordered from them, and I realized I hadn't received my product yet. Went digging through my emails to find a confirmation email from them or a tracking number, and noticed I had never received one. They did charge me $35 tho, which I'm now realizing is a lost cause based off of other reviews on here. Glad it wasn't more than that, but wow what a terrible awful dirty company. How they're still able to grift like this is absolutely amazing to me. I've learned my lesson.

Mashable is the most entertaining place to get gadget, technology and social media news. The new site layout is incredible and surprisingly easy to navigate despite the massive amount of content which they produce.

It should be banned it is a $#*! hehehehehehehehehehehehehehehehehwhehehehehehehehehehehehehehehehehe

I ordered 2 items on Dec 8 as gifts. One I got. The other just shipped on Jan 2... no emails no nothing... just a bill.

However the Saberlight Plasma Lighter was a hit! Wish I could like the site as well

I ordered a smartwatch and the additional one year warranty. It arrived as a complete DUD. It will not charge, it will not power on. There is no customer service help enclosed with the watch or on the box. It does tell you to download the app also produced by the manufacturer. THAT'S WHERE THE NEGATIVE REVIEWS ARE. So many people with my exact problem - a DUD. Mashable's response? Follow the enclosed directions for return (THEY DON'T WORK) and I must pay return shipping. Returning shipping for a dud that won't turn on? This is a scam perpetuated by Mashable. I have filed a scam complaint with Capital One.

Save your money and avoid Mashable. They take your money and don't take ownership of customers' problems with purchases. I ordered a software product via a Mashable review and the installation failed. Two weeks of going back and forth with them has gotten me nowhere. Instead of refunding my purchase as I initially requested - and fixing the problem - they pawned it all off to the software developer, who keeps sending flawed installation instructions that include broken links to nonworking websites. They've replaced customer service liaisons in the middle of my ordeal, indicating that the original person I worked with quit or was fired. I've learned my lesson, and will never trust Mashable again.

I bought a drone from Mashable website and what I received was totally different than what was describe and pictured.
I tried to return but set all these impossible rules in place to make it very difficult to return.
Never buying off Mashable website again!