• Luvme Hair

Luvme Hair

Overview

Luvme Hair has a rating of 4.47 stars from 1,454 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Luvme Hair most frequently mention many compliments, customer service, and great quality. Luvme Hair ranks 1st among Hair Extensions sites.

  • Service
    215
  • Value
    215
  • Shipping
    217
  • Returns
    137
  • Quality
    213

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 88.8%
Positive
350
Neutral
4
Negative
40
1698
See all photos

What reviewers want you to know

Positive highlights

  • This company have some of the best quality hair & service!
  • However I've tried 2 headband wigs so far, and I really like the quality of the hair.

Critical highlights

  • Numbers are disconnected and the customer service via email is horrible.
How would you rate Luvme Hair?
Top Positive Review

“Very satisfied”

Keesnndase P.
3/7/24

The wig is gorgeous, very easy to maintain. With the 360 lace I am able to wear it in multiple styles (half up/half down, high and low ponytails, and the flip over method on either side left/right. The wig is great for all occasions, I had it about 2-3 weeks I've been on dates, the gym, job interviews, etc. I give this wig a definite 10/10..

Top Critical Review

“Sells Garbage”

Paish y.
3/9/24

I brought this wig thinking that I was going to get a quality wig considering how much I paid for the damn thing! Anyways back to this review right out the box it smelled horrible. I had to wash it 4 times and conditioned it 5 times and it still have a bad smell to it. Oh my lord the shedding is terrible. A chunk of hair came out the wig when I was brushing it! The wig is not full at all! On the light side! I don't know how they are constructing these wigs but they all are garbage! I am going to be reporting this company to the BBB and there is a class action lawsuit against this company! Shame will not be buying nothing else from this company! You sell garbage!

Reviews (1,454)

Rating

Timeframe

Other

Reviews that mention popular keywords

quality hair (71) headband wig (67) customer service (98) lace wig (51)
Thumbnail of user somariam
1 review
4 helpful votes
April 2nd, 2020

Love my unit if your planning on ordering your hair from this site I promise you won't regret it one of my best Investments

Thumbnail of user dominiques70
1 review
18 helpful votes
July 19th, 2020

Luvme Hair is perfecto If you are debating whether or not you should buy just go stop immediately and make your purchase! Aside from the gifts you receive with you unit(hair clips, comb, hair caps, tweezers etc.) the hair is the best I've used so far hands down. 1.It's very soft. 2.It looks like it's my hair. 3.My stylist had no problem adding his touches to it and he said he like the hair a lot also. Buy Buy Buy! I've gotten 3 so far. Can't wait to try the others.

Thumbnail of user aishab32
1 review
3 helpful votes
March 7th, 2020

I love my wig. Its soft luxurious and holding up well. I was hesitant to use a online merchant but they proved to me you can trust this hair.

Thumbnail of user keesnndasep
1 review
0 helpful votes
March 7th, 2024
Verified purchase

The wig is gorgeous, very easy to maintain. With the 360 lace I am able to wear it in multiple styles (half up/half down, high and low ponytails, and the flip over method on either side left/right. The wig is great for all occasions, I had it about 2-3 weeks I've been on dates, the gym, job interviews, etc. I give this wig a definite 10/10..

Products used:
360 water wave wig

Service
Value
Shipping
Quality
Thumbnail of user jamillahh1
1 review
4 helpful votes
November 13th, 2020

I saw this site on Facebook & was skeptical about ordering. I've always wanted a short wavy wig but other sites showed the picture but sent something totally different. After I received it honey I was in love! Later that week I ordered another. The next week I ordered my aunt one. I'm currently on my third wig & all I can say is I Love LuvMe Hair!

Thumbnail of user sweetiet1
1 review
0 helpful votes
January 7th, 2024
Verified purchase

Looks so natural. This is my normal style! Win win for me! Thinking about ordering another one! I got yaky

Tip for consumers:
I have 5 wigs from them

Products used:
Wig

Service
Value
Shipping
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sweetie,
Thank you so much for taking the time to send this review. We are committed to creating wigs that make our customers look and feel the best. Glad that you enjoy this wig! We look forward to be in service for you in the near future. Luvme wishes you all the best.

Thumbnail of user carmens332
1 review
1 helpful vote
September 10th, 2021

I like the jerry curl wig that I got! The hair is very soft and the curls are perfect. However, the description says it'll last a year. I really don't think that's the case. Maybe six months tops. It's a nice wig, but I don't think it's made for longevity.

Tip for consumers:
You have to be there to sign for your package or else they won't leave it. Annoying.

Products used:
Wigs

Thumbnail of user kw490
1 review
53 helpful votes
August 6th, 2021

Do not buy from this company it's a scam, reviews included. They are selling and sending out cheap ugly wigs and are only offering $30 refunds on the units that were purchased for $150-$200 and up. When you reach out to Stella you will get the run arounds/a bunch of excuses. This is the absolute worst hair experience that I have ever had and I will NOT! Purchase from them again. Ladies put your money where it counts, and it's not with Luvme hair. They don't even deserve 1 star.

UPDATE*** I'm a little late with my update, but I am happy to say that I received a full refund. I wasn't letting up on them. I maybe received my money back into my account a month later, after a constant back and forth. I still say stay away from this company! Their reviews are lies and their hair is party city quality. NEVER AGAIN! #theytriedit

Tip for consumers:
Don’t purchase with them. Invest your money else where.

Products used:
Wigs

Service
Returns
Thumbnail of user fabbym
1 review
0 helpful votes
August 31st, 2020

Love this wig! Beginner friendly and easy to style. This is my 3rd unit from Luvme. They have the best quality of hair, You will not be disappointed

Thumbnail of user earnessam
1 review
1 helpful vote
December 2nd, 2020

I just received my balayage wig in the mail on today and it is absolutely gorgeous! The pictures do not do it justice! The texture and feel of the hair is so soft and manageable. My order came with free gifts inside (hot comb, tweezers, and other goodies). The packaging was beautiful as well. I have ordered many different wigs from several places but this is by far my favorite. I will definitely be ordering again. The shipping was fast as well, I received my order within a few days and I had ordered it during the holiday! Very impressed

Thumbnail of user tequiel
1 review
0 helpful votes
April 25th, 2020

This hair is gorgeous as for look as for touch so soft you can do so many styles to it without the complications this is the best unit I ever bought and I have been wearing lace front wigs for years just a awesome company in general

Thumbnail of user andranem
1 review
0 helpful votes
March 27th, 2024
Verified purchase

I am beyond impressed! Not only do they offer top-notch customer service that goes above and beyond to assist their customers, but their return process is a breeze. The quality of their wigs is exceptional, and I was blown away by how realistic and comfortable the wig felt. From the wide selection of styles to the affordability, this company truly stands out in the wig industry. I highly recommend them for anyone looking for quality wigs and a fantastic overall shopping experience!

Thumbnail of user latonysl
1 review
3 helpful votes
August 30th, 2021
Verified purchase

I love the HD lace. Just spray and go. Easy to maintain. Wet and wavy wig and tangle free. Shipping and delivery was right on time.

Thumbnail of user taraj137
1 review
9 helpful votes
December 20th, 2020

I received my first unit from luvme hair and was skeptical at first b/c I had previous bad experiences ordering offline, but this one was different. The present was excellent. So excited to see the purple box. The unit was so soft and goes perfectly w/ my face. I received so many compliments when I wore it. Definitely will buy again from them. Reason for not 5 stars was b/c it took a little longer to come.

Thumbnail of user samanthaj212
1 review
0 helpful votes
April 13th, 2020

This is now my 3rd order from this company and I am super happy every time. I ordered 3 wigs this time and my favorite is definitely this curly bob. It's full yet light at the same. I simply just wet it and go and it looks amazing. I got so many compliments the first time I put it on. Absolutely love this company!

Thumbnail of user norah61
1 review
0 helpful votes
June 5th, 2020

I Absolutely Love this Hair! This Full Frontal 18" 180% Density is Giving Me Life! The curls lasted for a week with very low maintenance. I received it through UPS within 5 Days during this Covid-19 pandemic and was able to track My package the whole way!. I cant wait to order a new style for the summer!

Thumbnail of user camileb
1 review
0 helpful votes
August 14th, 2021

Super Excited with my LUVME Wig it's classy chestnut color is perfect with my complexion, and I love how it fits my head perfectly. It's like I'm not wearing a wig but my own hair. I love all the compliments I have received from my family, friends and strangers too. Great price and delivery was fast too. I'm so happy I purchased this product. Have to thank LUVME hair for this classy luxury wig. It's so cute on me

Products used:
Luvme hair wig

Service
Value
Shipping
Quality
Thumbnail of user sheilay79
1 review
0 helpful votes
January 14th, 2024
Verified purchase

I haven't found a wig that I really feel comfortable wearing until this one. I really love the length and the look. However I would like if it was a little less thick. I bought two so I could change up the length. I would also like a middle part wig soon. Thank you also for your impeccable service and thoughtful gifts.

Products used:
As far as the refund it is wig price only. I used the wig cap and brush. My grandchild used the eyelashes.

Service
Value
Shipping
Returns
Quality
Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Hi Sheila,
Thank you so much for taking the time to send this review. It's amazing to hear that you love the length and the look. Sorry that the density didn't work out for you. We will continue to improve our products in the future! Looking forward to serving you next time. Luvme wishes you all the best.

Thumbnail of user shagermanys
1 review
0 helpful votes
February 18th, 2020

First time purchasing and I do not regret it great price great hair it's soft and full so many compliments on this hair it's pretty wet or dry best wig I've ever purchased

Thumbnail of user eboneb3
1 review
23 helpful votes
November 23rd, 2020

I absolutely love the headband wig line here at Luvme Hair! They are an absolute game changer I haven't graduated to a whole wig yet so this was the perfect beginner wig for me. I ordered one and became hooked soon after I ordered 3 more different colors and textures. These are my absolute go to's now they do not disappoint you go from drab to fab instantly. Thank you Luvme Hair for maintaining quality product as long as you do, you have a customer in me

Thumbnail of user chrissya13
1 review
0 helpful votes
August 11th, 2020

I'm sooo happy I was able to get these deep wave bundles, and make it into a wig cause I've wanted it for a while. It's now my favourite hair from Luvme out of the four units I've gotten from them, and I absolutely love the other ones too, so that's saying something. I can always trust Luvme.

Thumbnail of user tipj1
1 review
1 helpful vote
December 4th, 2020

1st unit. Bomb, 2nd unit fly, but this 3rd one is my fav! The Kinky Straight Headband Wig 20" tops them all. Zero shedding, the hair is extremely manageable and affordable. Luv me u really Luv me dnt you. Lol!

Thumbnail of user rebeccaf480
1 review
0 helpful votes
January 28th, 2021

I ordered two headband wigs from this site and let me tell you, they NEVER disappoint! Shipping is always on time and the hair is so soft and the quality AMAZING! I'll definitely order again, I received my deep wave headband wig yesterday morning for a business conference this weekend and I'm in love!

Products used:
Headband wig

Service
Value
Shipping
Quality
Thumbnail of user kimd406
1 review
34 helpful votes
May 10th, 2020

I ordered two different wigs from them last week. They both arrived quickly, but not what I ordered. Not only did they have lice, but also the hair is NOT human and it's plastic looking. And the free flat iron looks like it's from dollar tree, and doesn't get hot. And they took additional money without my permission. I'm so disappointed. They advertise lies. They need to be shut down. And the hair had severe splitting and you can see the lice in this picture. I cut the lace not knowing it was covered in lice until I put it on my head. Luckily I had on a plastic cap under the wig. I want a refund!

Thumbnail of user brees47
1 review
0 helpful votes
January 23rd, 2024
Verified purchase

I got so many compliments on my hair. This is perfect for my first wig. I just picked it out to style (the curls came a little too tight for my liking at first, but when picked out they look like a 4a twist out.) I never thought of my self as a person with a big head, but I had to cut the band on the inside because it made the wig uncomfortably tight. After that, I was good to go.

Thumbnail of user liviaw
Luvme H. – Luvme Hair Rep

Dear Bree, thank you for your affirmation of our Luvme Hair. Your affirmation and trust make our persistence more meaningful. Satisfying every customer is our unremitting pursuit. We will continue to provide you with high-quality products and multiple choices. Welcome next time. Luvme Hair wishes you happiness every day.

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From the business

Luvme Hair is the top hair brand in NA. Luvme Hair strives to provide quality hair products at affordable prices. Such as undetectable lace wigs, frontal lace wigs, closure lace wig, full lace wigs, hair bundles, and more. Luvme hair has gained the trust and support of millions of customers, so recently there have been special fraud gangs imitating the Luvme hair website and deceiving customers, selling them at very low prices, and sending very low-quality chemical fiber wigs to buyers. We are working hard to help many scammed buyers fight these fake websites. Please be vigilant and don't be scammed! Please remember our official website: shop.luvmehair.com.

Company Representative

Thumbnail of user liviaw
Luvme H.
Typically responds within 6 days

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