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How easy is it to get a hold of customer service at Lululemon?

asked by Linda E. on 6/27/19

3 Answers

Horrible. Hold time is 1 hour and 45 minutes. I've called 3 different times trying to get my return credited

Helpful (0)

NOT. A wait of 1+ hours. To receive a return label, I'm advised to wait 48 hours. (Really?). I did not receive a label, so after 48 hours I contacted LLL again, ( another long phone wait), and then received a return label.

Helpful (0)

Very easy. Use the live chat on the website. They are very helpful.

Helpful (0)

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