Horrible. Hold time is 1 hour and 45 minutes. I've called 3 different times trying to get my return credited
NOT. A wait of 1+ hours. To receive a return label, I'm advised to wait 48 hours. (Really?). I did not receive a label, so after 48 hours I contacted LLL again, ( another long phone wait), and then received a return label.
Very easy. Use the live chat on the website. They are very helpful.