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on 11/2/15For all customer support issue please contact us through our ticket system, it is much faster and more reliable, and for us tickets can be systematically resolved, insuring the highest standard for customer support, so things like this do not happen. https://thehealthybackinstitute.zendesk.com/tickets/new
Empty your account otherwise you will lose more money on a monthly basis and not easily be able to cancel your order.
Do people not read the print on the order forms?