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Look Fantastic Questions & Answers

631 reviews
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Here’s what consumers have asked with answers from Look Fantastic staff and previous consumers.

3 questions answered
0% answered in 1 day
Question:

My order has not been delivered yet . order date 28may2018. order#127382472 .is this a scam website? https://www.lookfantastic.com.sg .please advise ?

Answer:

Did you eventually get your order? I'm from SG too and it's been close to a month, and nothing.

By Lynn A.
Question:

They sent my order to a wrong country and refuse to refund me until they get the order back. it's been sitting in seoul customs for a month so no guarantee they will get it. why do they treat their customers so badly?

Answer:

I had a terrible experience also on customer service live chat- my advice is to contact them through facebook or comment within alive post where everyone will see. Also comment to them through Twitter which they can't ignore and is public. This should get their attention.

By Suzanne C.
Question:

Answer:

I haven't received my order place in Nov 27th, when now already Feb 26th. They refuse to take responsibility and refund my money. No much £240 only. Wish you lucky

By Claire H.
Question:

Why does issey miyake bottle tapper at the bottom on lookfantastic product, is it original?

Question:

How long for delivery to spain not recieved my order yet

Question:

Hi, i arranged for my delivery to be today between 6.00 and 10pm but have had no confirmation of this order or delivery for which i paid extra.

Question:

Is l'don and s'pore same? when i went into s'pore site and i was quoted in bp on products. i bought some, till date no delivery yet. how to ask del

Question:

Question:

I ordered a james charles pallette x morphe and i'm afraid i'll receive a fake one because of all the bad reviews i read. do they sell fake products?

Question:

What is the air service provider or courier service provider that lookfantastic is using to ship overseas?

Can’t see your question? Ask to get answers from the Look Fantastic staff and other customers.

Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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