Family member used my card for your website. She said the $24.95 was a one time fee. I have been charged every month. How do I cancel/get a refund?

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Family member used my card for your website. She said the $24.95 was a one time fee. I have been charged every month. How do I cancel/get a refund?

asked by Domenika R. on 7/5/18

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Laura T. [LiveCareer Rep] · Answer 1 · 2018-07-06T01:58Z

Laura T. [LiveCareer Rep]

on 7/6/18

Hello, Domenika!

Thank you for getting in touch with us!
You may cancel your monthly subscription at any time by using any of the following options:
E-mail us at: customerservice@livecareer.com
Call us at: 800-652-8430 our representatives are available from:
Monday-Friday from 8AM to 8PM (CST)
Saturdays from 8AM to 5PM (CST)
Sundays from 10AM to 6PM (CST)
By clicking on the Chat button on our website: https://www.livecareer.com/contact-us
From your account go to Settings, then Subscription and Cancel (ON THE TOP RIGHT OF YOUR HOME PAGE WHEN YOU LOGIN)

We hope that this information answered all of your questions or concerns, please contact us if you need any further assistance about our products and services.

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Family member used my card for your website. She said the $24.95 was a one time fee. I have been charged every month. How do I cancel/get a refund?

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