Liquidation-dvd-sets Questions & Answers

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Question:

Well reading those comments made me say “i am definitely lucky.” coz last month, i placed an order for how the west was won, it arrived after 2 weeks. i checked the package to see if it’s good and complete. when i started watching, i noticed that the quality is not perfect but it has a better picture and sound, definitely watchable. i think i would rate it as 8.5 out of 10 (10 being the highest.) i managed to checked all the discs, there is only one certain disc i won’t get able to play so i emailed liquidation-dvd-sets company right away. within the day, i received a response from one of their customer support asking me to check all the discs because they offer one-time free shipping for replacements. i told them that’s the only one. they asked me for my desired shipping address so they can send the replacement disc immediately. they delivered it and it’s a workable discs. so, i am wondering why some of you experienced those things. i can suggest that you should email the company to address your concerns. based on my experience, they provided me a good service. i am now planning to order some for my other fave shows. Well reading those comments made me say “i am definitely lucky.” coz last month, i placed an order for how the west was won, it arrived after 2 weeks. i checked the package to see if it’s good and complete. when i started watching, i noticed that the quality is not perfect but it has a better picture and sound, definitely watchable. i think i would rate it as 8.5 out of 10 (10 being the highest.) i managed to checked all the discs, there is only one certain disc i won’t get able to play so i emailed liquidation-dvd-sets company right away. within the day, i received a response from one of their customer support asking me to check all the discs because they offer one-time free shipping for replacements. i told them that’s the only one. they asked me for my desired shipping address so they can send the replacement disc immediately. they delivered it and it’s a workable discs. so, i am wondering why some of you experienced those things. i can suggest that you should email the company to address your concerns. based on my experience, they provided me a good service. i am now planning to order some for my other fave shows.

Accepted Answer · 2012-07-18T05:19Z

Purchased a set of "Lancer" DVD's from this Company and I've been very disappointed with the service. I noticed on the confirmation e-mail that they had my address wrong - I immediately e-mailed the correct address but the discs were sent with the wrong address on them and took a long time getting to me! When I received them they were of "patchy" quality to say the least and were not even labelled so took me ages to catalogue nearly 60 episodes! One disc was incorrect ("Family Ties" not "Lancer") and I immediately informed Rene Sadler who had been my point of contact at this Company. She confirmed that the correct disc would be sent immediately - 3 weeks later - no disc. I'm so angry I've tried to e-mail their customer service team and ask for an address to return the discs for a refund - my e-mails are returned "undelivered" - what a nightmare - avoid this company at all costs - they are con men!

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