I ordered my tattoo ink, the money has been sent, but i cant see my order on my account, how can i get my money back? (its been a month)

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I ordered my tattoo ink, the money has been sent, but i cant see my order on my account, how can i get my money back? (its been a month)

asked by Anna S. on 8/5/20

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LightInTheBox F. [LightInTheBox Rep] · Answer 1 · 2020-08-05T11:49Z

LightInTheBox F. [LightInTheBox Rep]

on 8/5/20

Dear customer,

We apologize for the concern. Could you please provide us with your Order Number, so we can help you check the order status?

And it seems you tried to check your order via web-page, right? Please be advised the web-page system is not stable recently. Sometimes the order might disappear due to the system bug. Please kindly try to log into your account again via APP. You will be able to find your order in APP. Hope you understand it.

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I ordered my tattoo ink, the money has been sent, but i cant see my order on my account, how can i get my money back? (its been a month)

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