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on 7/29/18Dear customer, please kindly note that you can submit a ticket to contact us. Here is a guide for you to contact customer service: http://www.lightinthebox.com/knowledge-base/c1192/a2974.html They will be glad to provide professional help within 24 hours.
Or if you have any issue, please offer us your order number and we will help to check it for you.
Thank you for understanding.