I am extremely disappointed. I made more than 4 attempts to pay for a product and run into an error message, ultimately i have been told its to bad.

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I am extremely disappointed. I made more than 4 attempts to pay for a product and run into an error message, ultimately i have been told its to bad.

asked by Eyleen H. on 9/10/18

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LightInTheBox F. [LightInTheBox Rep] · Answer 1 · 2018-09-10T07:54Z

LightInTheBox F. [LightInTheBox Rep]

on 9/10/18

Dear customer, could you please kindly offer the error message so that we can help to check it for you immediately? Please no worries, we will glad to help out. Thank you for understanding.

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A D. · Answer 2 · 2022-09-23T03:47Z

A D.

on 9/23/22

Keep pestering them, send photographs. They eventually responded to me, they offered me vouchers of equal value, like why would I order from them again? They offered me a partial refund, which I refused. SEVEN weeks after agreeing to refund, they finally put the money into my account. But they didn't refund the cost of postage, which is significant as the company is in China. Good luck.

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I am extremely disappointed. I made more than 4 attempts to pay for a product and run into an error message, ultimately i have been told its to bad.

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