• LensCircle

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Overview

LensCircle has a rating of 2.85 stars from 26 reviews, indicating that most customers are generally dissatisfied with their purchases. LensCircle ranks 80th among Contact Lenses sites.

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What reviewers want you to know

Positive highlights

  • I've shopped around for lot of circle lenses online and this is by far the coolest looking one :D
  • Ordered from them like 3 times and always get my lenses in around 5-6 days or so.

Critical highlights

No critical highlights yet

How would you rate LensCircle?
Top Positive Review

“Great experience :)”

Jenny L.
4/15/17

I love the new redesigned site... the colors r so pretty^^; I've always received my lenses in less than 2 weeks and I've been ordering from them for 5 years now!

Top Critical Review

“Dont be scammed!”

SHELBIE L.
10/1/22

There is a 95% chance you wont receive your purchase. I ordered the first pair which I liked that's why they got 2 stars. I ordered 2 more pair a little later and did not receive them and they would never respond. I put in a claim from my method in which I paid and got my money back! Wont order again.

Reviews (26)

Rating

Timeframe

Other

Reviews that mention popular keywords

circle lenses (5) 3 times (3)
Thumbnail of user vonnir
1 review
4 helpful votes
July 22nd, 2018

I ordered a few weeks ago... Didn't receive a notice, confirmation #... NOTHING... It never shipped... tried to contact LensCircle... NOTHING. Don't waste your time or $.

Thumbnail of user shelbiel1
1 review
2 helpful votes
October 1st, 2022

There is a 95% chance you wont receive your purchase. I ordered the first pair which I liked that's why they got 2 stars. I ordered 2 more pair a little later and did not receive them and they would never respond. I put in a claim from my method in which I paid and got my money back! Wont order again.

Thumbnail of user jennyl79
1 review
3 helpful votes
April 15th, 2017

I love the new redesigned site... the colors r so pretty^^; I've always received my lenses in less than 2 weeks and I've been ordering from them for 5 years now!

Service
Value
Shipping
Returns
Quality
Thumbnail of user traceyn12
21 reviews
13 helpful votes
March 30th, 2017

Used to order from pinkyparadise but they stopped shipping to the US. So I tried this company. The shipping was fast and the lenses were well packaged. Ordered last week and received my lenses the next week. Love my new lenses.

Thumbnail of user saml105
1 review
2 helpful votes
July 12th, 2016

I was scammed. My package never arrived even though 23 days have passed. The website and employee I've contacted weeks ago said it should arrive in 5-8 days. Now I've been desperate for a refund from this scammer, and have emailed them multiple times in vain. They will ignore you after they've successfully stolen your money. Please, please for the sake of your money look elsewhere. PinkyParadise is a great alternativeI received my circle lens within six days because I was in a hurry and chose fast shipping. It was shipped safely and I even had a tracking number for it.

Thumbnail of user jaytis
1 review
3 helpful votes
March 26th, 2016

Dear viewers,

I have been writing to Ms Amy at *******@lenscircle.com for sending me the invoice details and also knowing the tracking ID but she still has not responded. Its been over a week. I would not recommend anyone to buy from lenscircle.com.

Regards,
Jayti from India

Thumbnail of user haleys10
1 review
1 helpful vote
March 29th, 2017

I HAD PAID FOR A PAIR OF CONTACTS MONTHS AGO, THEY TOOK THE MONEY BUT I NEVER RECIEVED ANYTHING. NOT EVEN AN EMAIL. DO NOT BUY FROM THIS WEBSITE!

Thumbnail of user lindah124
1 review
4 helpful votes
December 2nd, 2015

I ordered my lens from November and still haven't gotten them I'm pretty sure this website is a scam watch out ppl. Never gonna order from this site again if it even is a real website

Thumbnail of user angelal10
1 review
5 helpful votes
April 29th, 2012

Hi, this site is a SCAM! I ordered 1 pair the first time, it arrived fast, so I ordered 5 pairs 1 month ago, it never arrived, but the money was taken from my visa. CCnow emailed me every 3 days, said they cintacted the ventor, they were investigating my order, but that's about it, nothing's happening! I contacted lenscircle.com 5 times, no response. I'm reporting my visa company for a fraud. STAY AWAY FRON THIS SITE!

Thumbnail of user sunnys4
1 review
7 helpful votes
November 7th, 2014

I swear i order from so many places but this website just makes me upset. Heres my story! So i ordered some cute circle lens for $30 bucks not that bad! And it said shipping should take 5-14 days i believe; correct me if im wrong!. But i ordered on jan 9th and they said they shipped it on jan 10th. Its almost been a whole damn month and i still haven't received it yet!. I has hoping to get it before my birthday! Which that didnt even happen at all!. But everyone has there opinion.

Thumbnail of user jessiel20
4 reviews
15 helpful votes
August 9th, 2013

I love this website. Ordered from them like 3 times and always get my lenses in around 5-6 days or so. I live in the states. It seems they r located in Canada, which might be why it takes longer for some people to receive their orders. I only trust lenscircle when buying my circle lenses because I've tried another site before and found out they were selling Geo lenses without the authenticity seal.

Thumbnail of user karac3
9 reviews
18 helpful votes
January 7th, 2012

I ordered my lenses and they still have not come in the mail and its been 10 days not including weekends. I will never order from this site again its horrible and more expensive than others i have recently found. If my contcact do not come i am going to take this person to court if my money is not refunded.

Thumbnail of user melindad2
1 review
4 helpful votes
November 28th, 2012

I receive my circle lenses Super Angel Color Contacts (Grey) 10 days later. Shipping from Canada. I read a lot of reviews about lenscircle.com and was very scare but not now. I really love my new contact lenses. Thanks LensCircle

Thumbnail of user lanal2
3 reviews
6 helpful votes
March 21st, 2013

Two orders were good one was bad they never sent my item and when I tried to contact them there was no response. I put it as two because it's a hit or miss. After they never shipped my item I never ordered from again. I eventually went to my bank and had them take back my money since I had proof they never tried to contact to settle the matter of course they couldn't refute it because they never tried to settle it with me or send me my items.

Thumbnail of user melissad9
1 review
5 helpful votes
January 8th, 2012

I have ordered from lens circle 5 or 6 times now and i have always received my purchases within 3-5 business day and i tell you it feels like christmas everytime i open the package, i have had no less than great customer service from them and i will continue to shop from there i just put in my order today actually

Thumbnail of user michelled1
1 review
5 helpful votes
October 2nd, 2013

I've shopped around for lot of circle lenses online and this is by far the coolest looking one :D

Thumbnail of user jessyc
1 review
5 helpful votes
February 15th, 2011

Love this site! I always go here to get my circle lenses. A lot cheaper than other sites plus u get a lot of freebies. They usually ship either on the same day or the next day and it arrives within 4-5 business days or so... I ordered 3 times from them and its been perfect every time.

Thumbnail of user kellyn45
7 reviews
18 helpful votes
October 19th, 2017

I found out about this place through instagram. I've bought a lot of crap based on reviews from instagram but was very surprised at the quality of products from this website. I've been getting my lenses off them for over a year now.

Thumbnail of user christinal2
1 review
6 helpful votes
February 25th, 2010

TERRIBLE service! I ordered my stuff 3 weeks ago and the website stated it will arrive between 5-8 days. Seller took at least 2 business days to respond. All they responded was, we shipped through this and that, please wait. They won't refund the money because I ordered more than 1 pair. Good thing I paid through paypal. Hopefully paypal can solve this situation.

Thumbnail of user ameliac3
9 reviews
23 helpful votes
September 27th, 2013

I've tried ordering from other websites but now I only order from lenscircle cause theyre the most reliable and trustworthy. I've ordered 3 times now from them so far^^

Thumbnail of user jennc
1 review
6 helpful votes
April 8th, 2011

Was extremely hesitant to purchase there seeing as I'm located in the US and it's got to be a company overseas. Actually I think they ship from Canada. It came sooner than I expected and had no problems with the company, my product, the shipping etc. It was all very professional. Would purchase from them again.

Thumbnail of user codyd
2 reviews
10 helpful votes
October 26th, 2010

I had an unfortunate experience with another website that sold Circlelenses. After that, I was incredibly apprehensive. After some trepidation, I finally ordered a pair of lenses from lenscircle.com. They arrived sooner than they were supposed too, there were well packaged, and REAL (Because they only order from companies that provide verification to prove the lenses were made by a real company not cheap knock-offs). All their lenses come with a case, and a soft pouch. If you order two you get a travel case with little grippers, so you don't tear your lenses getting them out of the case.

This is the best compnay. My only gripe is that their selection isn't the greatest, but they make up for it with quality service.

Thumbnail of user kristenh
1 review
6 helpful votes
December 2nd, 2010

The prices are quite reasonable compared to other sites. I didn't get a tracking number, and when I sent in my question, they replied extremely quickly. The shipping time was exactly what you would expect, esp. The items coming from Canada.

Thumbnail of user erendiram
1 review
7 helpful votes
July 14th, 2010

I been waiting on my Geo lenses for three weeks and they have not arrived.
I email customer service and all I was told is that the product has been shipped and all I need to do is wait.:(
I email them again today to cancel my order and get my money back, we will see what they say. Hopefully they refund my money.

Thumbnail of user sandrah7
1 review
4 helpful votes
July 13th, 2013

Im from mexico
And i order two pairs of circle lenses and they never come i what my money back

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