• Edgenuity

Edgenuity

Overview

Edgenuity has a rating of 1.65 stars from 394 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Edgenuity most frequently mention school district, unit test, and credit recovery problems. Edgenuity ranks 191st among Kids Educational Resources sites.

  • Service
    121
  • Value
    104
  • Shipping
    34
  • Returns
    34
  • Quality
    99

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Just a bad app/ website idk why this is in the school district thing its just so boring to do, thats why i hate it!
  • But, every customer service rep that I've spoken to, has been difficult to understand.
How would you rate Edgenuity?
Top Positive Review

“Helpful and Committed to serving Educators and Students”

Shelli S.
2/21/21

Edgenuity Support is committed to serving Educators and Students. The online automated service, Live Chat, Email Assistance, and Live Tech Support all worked diligently to resolve an issue on my Dashboard in a timely manner and with friendly service. They were caring and willing to go above and beyond to find a solution so that I could continue giving my students my best.

Top Critical Review

“Awful, boring”

Alexa M.
2/26/24

Worst possible website for learning. The questions are completely unrelated to whatever those random people are yapping about for 5 minutes per page. Ridiculous that you cant skip past it. Literally everyone i know including myself cheats on all the quizzes and tests because nothing makes sense. Not in an unintelligent way but the teachers suck. So awful and extremely boring i hate this stupid thing

Reviews (394)

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Reviews that mention popular keywords

school district (21) customer service (37)
Thumbnail of user mehaale
1 review
0 helpful votes
February 26th, 2024

Worst possible website for learning. The questions are completely unrelated to whatever those random people are yapping about for 5 minutes per page. Ridiculous that you cant skip past it. Literally everyone i know including myself cheats on all the quizzes and tests because nothing makes sense. Not in an unintelligent way but the teachers suck. So awful and extremely boring i hate this stupid thing

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Thumbnail of user 928496
1 review
3 helpful votes
February 12th, 2024

Edgenuity is not a good way to learn. Implemented as a fill-in way to get easy grades, it is tedious and unfulfilling. As a student forced to participate, Edgenuity is not only mind-numbing, but it also is a massive waste of time. Unfortunately, understanding only lies in the hands of lower-level understanding students.

Teaching is done through pointless videos. Understanding is sought through unproductive questions.

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Thumbnail of user joem3315
1 review
7 helpful votes
January 18th, 2024

This might be the worst online schooling available, they dont know you, care about you, and want you to get it wrong so bad. And the "teachers" just make everything harder and, in my opinion, suck at their job. They basically say "Hey, hope you are doing good!" Thats it. If you are considering switching to edgenuity from another form of school, dont waste your time.

Tip for consumers:
L site

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Thumbnail of user maryg1669
1 review
1 helpful vote
March 9th, 2021

Julie was very prompt in returning my email on a problem a student was having on her online class in Environmental Science.

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Thumbnail of user gustertheman
1 review
2 helpful votes
February 27th, 2024

I am a high school freshman and the daily slog of doing edgunuity is living hell. It is repetitive boring UN-engaging and i have learned very little actually helpful things. Anything actually important or factual is buried underneath minutes of UN-skippable videos. It is made to suit only one type of learner and on writing assignments if you don't cram them full of keywords its going to give you a 0%.

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Thumbnail of user makavinw
1 review
15 helpful votes
February 11th, 2021

For one Edgenuity is encerting old information within our head and second of all is see no use in tell us things I already know and that is what Edgenuity is doing and last but not least I do not see an useful or education purpose to this app but as i can see it is helping the teachers out a lot so that me it may put some strain on our parent and I can support that because as many children see the parent wake up and go to work and so that is why i'm rating the app 3 star cause I feel like that is a very fair overall rating. :))

Thumbnail of user ethanlizard2
1 review
2 helpful votes
February 22nd, 2024

1. Website looks like it came out of 2002
2. The volume is absolutely horrific, being way to quiet and horrible quality on the videos, and then being super loud and hurting my ears when it switches to their stupid voiceovers on the questions (which you cant turn off)
3. The user experience is possibly the worst I've ever experienced
4. The user interface is just horrible on all levels, looking like it was made with a 50 dollar budget and being horrible to work with

This software itself just makes kids not want to learn, if I could give this crap 0 stars I would in a heartbeat.

Thumbnail of user loris754
1 review
0 helpful votes
December 6th, 2020

This is our first week of distance learning and had many questions regarding the program and reports. I used the feature of requesting a call balk versus waiting on line. In the morning the call back is almost immediate. Help was polite and informative.

Thumbnail of user charlesm1668
1 review
3 helpful votes
May 20th, 2021

I called Edgenuity's support center in hopes of resolving a problem a student of mine was having with an Edgenuity class. Specifically, the student could not adequately hear or understand the videos associated with assignments. To wit, the video sound was distorted and low in volume. Upon calling the service center, I opted to have a call-back because of the high caller volume. I received the callback within a mere 5 minutes and had the problem resolved in another, short 5 minutes. The representative I spoke with was very courteous and professional.

Thumbnail of user mm1639
1 review
3 helpful votes
February 16th, 2024

After my terrible experience with Edgenuity in 2020, I really didn't want to use it again this semester. I hoped that it'd be different from 4 years ago, but I was disappointed to find that it's the exact same garbage as before. Clearly they don't listen to any reviews and don't care about us or about improving their platform.
The lessons are dreadfully boring, ESPECIALLY the sociology ones. How is a 17 minute unskippable video 'engaging and fun learning'?! It'd be nice if we at least had a 2x speed option because the teachers take 3 minutes just to read one damn slide!
Not only that, but for a lot of the short answer responses you need certain 'keywords' in order to get it right, even if your answer was technically correct. If you miss even one keyword you're automatically wrong, which is the most infuriating thing ever. It's gotten to the point where I just spam words related to the topic instead of writing an actual answer-and I always end up being right now!

There's so much more I could complain about but I don't want this to get too long, so my last note is that THIS THING CONSTANTLY CRASHES. I haven't been able to log in for 2 days and Tech support wasn't much help. Can't wait to come back and see that my A's and B's probably already dropped to F's! Lovely!

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Thumbnail of user shanee150
1 review
7 helpful votes
February 6th, 2024

I am an 18 year old High Schooler on the verge of graduating, this was so bad I actually had to cheat to get ahead, I also had to use Brainly and Quizlet, I need to bring my iPad just to use Brainly cause the "geniuses" at my school have no $#*!ing idea as to how bad Edgenuity actually is, or maybe they do and they just don't care...

Thumbnail of user leeannp23
1 review
0 helpful votes
November 3rd, 2020

AOP continues to provide Plus 1 Service to our school both in technical and customer service. The technical support for our Ignitia program are patient and accommodating. Shari VandenHuevel has always provided Plus One customer support.

Thumbnail of user jyerexboex
1 review
0 helpful votes
March 24th, 2024

My experience on edgenuity so far is just super bad. They give super short breaks and if you dont pay they wont care and just $#*!ing lock you out. Its hard doing 100 assignments after your parents pay your overdue classes.

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Thumbnail of user dedec7
1 review
0 helpful votes
February 23rd, 2021

I was helped in a positive way. He took the time to help me get to the bottom of my problem and helped to to get tot a solution.

Thumbnail of user nishitd
1 review
0 helpful votes
March 29th, 2021

Support team lady was so kind, helpful, professional, knowledgeable, expert and positive in her response to the issue that we had. She provided all best possible options to help us. There were some technical challenges as it was the weekend when we called for help. She was very attentive to listen our issues. I will give 101 out of 100 to her for the extended support.

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Thumbnail of user hael3
1 review
1 helpful vote
January 14th, 2021

Brighton was very helpful in helping me. She was professional and kind as well. In addition, she was very knowledgable.

Thumbnail of user knoxh4
1 review
0 helpful votes
October 5th, 2023

I use this for my school work and there are various issues, from not being able to see what you did wrong on tests to correct them, to not even being able to fix assignments. Another issue I had was it would mark my answers wrong, then when I submitted a corrected version of the answer, it would change its own answer and mark the previously "wrong" answer right! It also feels like sometimes the teachers talk to you like you're stupid.

Thumbnail of user bacc7635
1 review
0 helpful votes
March 23rd, 2024

"It is mind numbing and robotic" -Cherie Eulau

You don't want to use this. It's as repetitive as this:

Don't enroll in an online school that uses edgenuity.
Don't enroll in an online school that uses edgenuity.
Don't enroll in an online school that uses edgenuity.
Don't enroll in an online school that uses edgenuity.
Don't enroll in an online school that uses edgenuity.
Don't enroll in an online school that uses edgenuity.
Don't enroll in an online school that uses edgenuity.

Tip for consumers:
Don't enroll in an online school that uses edgenuity.

Products used:
It's dog water curriculum.

Thumbnail of user merlinem
1 review
0 helpful votes
April 14th, 2021

I have been using Edgenuity for quite sometime and I LOVE it! The support team is excellent and respond PROMPTLY (even after hours) if you have a problem. Furthermore, Edgenuity gives an EXCELLENT overview of the benchmarks, and allows my students to work at their own pace. It has helped me as a teacher because it reinforces and solidifies what I have taught the students. Additionally, even though as a general rule I assign them to all my students, I can assign them individually to students who need additional help on a specific benchmark. Since I began using Edgenuity a few years ago (Huge shout out to my District support person, Mr. Neil Williamson), both the percentage of students in my class who pass the Biology EOC as well as their individual test scores have increased significantly. Also, my students love them because they are usually worth a lot of grades.:-) I"m very thankful that my school district continues to pay for Edgenuity and I HIGHLY recommend it.

Thumbnail of user zacharym561
1 review
0 helpful votes
February 21st, 2024

Edgenuity is a learning program that SUCKS, edgenuity is mostly wrong and kids get terrible grades from it.

Tip for consumers:
just dont buy it.

Products used:
apparently everything

Thumbnail of user rosiek19
1 review
4 helpful votes
February 18th, 2021

This is a really great homeschool option! I do like that you won't get marked if you turn in an assignment late. The only reason I didn't give it a full 5 star review is because I feel like some of it can be overwhelming at times. If I get sick I have to choose between getting behind and having to make it up with a lot of extra work, or work anyway even though I'm sick.

Thumbnail of user nancyh1170
2 reviews
0 helpful votes
January 24th, 2021

I have worked as a mentor with Edgenuity for six years and always, always, I have a positive, professional experience. They respond quickly and take care of our questions and technical needs.

Thumbnail of user pangiuss
1 review
0 helpful votes
March 7th, 2024

Yall suck like booty and i hate yall so much underpaid lady that made it yall make students miserable

Thumbnail of user stephenp634
1 review
6 helpful votes
November 17th, 2020

We've been using Edgenuity for 10 years and witnessed great increases in our graduation rate. The program has also been extremely helpful as a teaching tool during the pandemic. Most problems originate on our side with either our data for uploads or user mistakes, but the Edgenuity support team is always extremely helpful and works until all problems are resolved. If a problem is on their side, it is resolved even more quickly. We were impressed at how effectively they stepped up to the increased demand caused by the pandemic and made modifications to their program.

Thumbnail of user johne1487
1 review
1 helpful vote
May 5th, 2021

Edgenuity responded surprisingly quickly to my request that a particular quiz question be corrected. The presumably correct answer choice had a flaw which could have led higher level students to reject it. The Edgenuity team modified the answer so that it was in fact correct.

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From the business

Edgenuity is a leading provider of K-12 online and blended learning solutions including online courses, credit recovery, intervention, test preparation, and more.

Company Representative

Thumbnail of user leslies433
Leslie S.
Typically does not respond to reviews

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