LeVel has a rating of 2.28 stars from 403 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LeVel most frequently mention customer service, auto ship, and weight loss problems. LeVel ranks 567th among Vitamins & Supplements sites.
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I have lost 75 pounds using the Thrive Elite products. My energy and mental clarity is amazing too. I highly recommend this product.
If you wanna end up diabetic then this is your product plus the pyramid scheme used to climb the ranks. Every person I know who sells this is uneducated and very pushy of this God awful product. Stick to the basics with vitamins and actually put in the work. This product should be banished
I was sent a three day trial by a Facebook friend. I was at the time in the middle cleaning my grandparents hoarder house and trying to regain custody of my child from the state. This company almost RUINED that for me. I had to take random drug tests for court. And I tested positive for methamphetamine. I have been sober months before getting pregnant with said child. They claimed to sue me if I said anything but yall should know those ingredients... the metabolize into methamphetamine. It's sick.
Products used:
Three step system - pill patch & shake
If you wanna end up diabetic then this is your product plus the pyramid scheme used to climb the ranks. Every person I know who sells this is uneducated and very pushy of this God awful product. Stick to the basics with vitamins and actually put in the work. This product should be banished
Tip for consumers:
Use normal vitamins and don't buy this crap
Products used:
Thrive and it's awful
The products are good but the prices make them unaffordable for most. A lot of deception going on. They're FAR from "all natural" and plant based. There are plenty of artificial ingredients in their " ultra premium" product line. Last time I checked silica and gelatin don't grow on trees. There's also no third party testing. The claims are all pushed by people who have something to gain. I still like the product but it isn't worth the money.
Unfortunately, the number posted won't give you a live person to speak to. It is a support ticket by email only. I tried to cancel my auto-ship the day it was processing (not shipped yet). I was told I couldn't the day of but could return the product. I understand that, however, I asked to update the shipping address because I just moved. I was told they could not update the address even though it had not been processed and shipped yet. I told them that I couldn't return an item if I didn't receive it, but they still refused to update the address. I kept getting the same response on how to return the product. READ your tickets! Just save your $300, not worth the hassle.
Tip for consumers:
There is no live person to speak with. Only email support ticket.
This company sells expired products, I have been selling thrive products for about 18 months now. This is the third time I've gotten expire products. Then I have to intern refund my customer. When I write letters to thrive they just ignore me I have been out almost $200 in the last two years. I am done with this company and I would never buy another product from them again
Tip for consumers:
I What do you usually Ville Drive products unless I'm the only one getting expired products or if you do check the dates on anything you buy
Products used:
Powdered drink mix , patches
Sent the parcel back they told me they would take a percentage off my refund for restock, ok I can go with that but months down the line they have done nothing but rob me off so I'm 100 plus out of pocket and now they have stopped me creating a ticket by not letting me log in to my account, worst money grabbing thief's I have ever come across! Avoid at any cost! I'm now about 105 pound out of pocket thanks to these scum! Honeslr don't know how they get away with it
Tip for consumers:
Don’t
This company will turn back on your auto renew and charge you $175 out of nowhere. They literally took food out of my children's mouths and all I get is a condescending blanket auto response. Stay away. The product causes tremors and bloating too. The patches do not stay on at all and are constantly falling off. Just another rich people's pyramid scheme and I'm embarrassed I gave it a try. You live and learn.
Tip for consumers:
Steer away
Products used:
Patches, pills, drink mix
I used the Thrive products for about 6 months to support a sweet friend who was selling it, and I was looking for improvement in energy and health. I'd lost a baby a couple months before starting Thrive, and Thrive did help give me more energy for life while coping with grief about it, and I generally liked the products. But then I did have two more very early pregnancy losses while doing Thrive, and it began to really bother me that there's no actual health or medical information out there about its safety. Then, I started having back to back ambiguous infections and health issues for probably the last 3 months I was on it, but was in denial that it might be related— just terrible immune system issues, almost like I was becoming allergic to it, so I completely stopped. I was worried I'd end up in the hospital. It's just such a huge potential risk, there needs to be studies and data.
I started my thrive journey 6 months ago and since starting thrive I've changed so much for starters my skin actually sparkles and being 58 that's amazing as elk I can actually feel my dft working.I never felt my vitimins working in the past but I sure do now.I've got far more energy focus and mind clarity it's like someone turned my light on.I've lost weight I sleep better I am re-building muscle and have a far happier consistent mood and can handle stress far better.I believe I will be thriving forever
Tip for consumers:
This has changed my entire health journey and all for the better highly recommend
Products used:
I’ve used both the classic thrive as well as elite thrive and both are exceptional
The sales reps are fast talking, and kind of tricky. I got put into auto ship, but when I only wanted to try a few things out. Talked into $189.00 worth of "stuff". Shakes, patches & vitamins. The vitamins made me break out, they're encased in shellfish (glucosamine) capsules. Sales rep told me to open the capsules up, and take just the powder. That was gross. The shakes are nicely packaged, but horribly overpriced. Those patches don't do anything. So I ate that $189.00 Fail. My bad. But got hit for another $189.00 before I could get a chance to "go online" & cancel. Pretty impossible to get any customer service. Can't call. Only online. The website won't come up today. Well I canceled online, but there was still a number 1 in the cart showing!
Man, I don't know how they get away with this, but I had my bank put the 2nd charge into dispute.
I won't be buying a damn thing from them ever in the future. It's a shame, coz they could have had a customer (me) to buy a few different items from time to time. Was interested in a different flavor of shake. But, oh, no. You can't even get any help at all. Like, no system to call or text or now I can't even seem to access their website. And customer service quits at 5 pm.
Tip for consumers:
Be prepared to get misled, ripped off & otherwise ignored after any purchase.
Products used:
Vitamins, shakes & patches
I never placed a reorder. My bank has a 353.00 hold on my funds. I have a friend that sells this product. I asked for a one time purchase. I can't even talk to anyone to cancel. Don't order...It's not worth the headache. Especially when a business doesn't have a contact number. SHADY...
I love Thrive! It does takes months to start working. I have energy, no cravings and losing weight. Their shipping is terrible - later and later. It has been 12 days and shipping status is "label has been created ". I emailed cs and they said to check back after 12 days, on July 2. Irritated! They took my money quickly, but wait another week to see if it has been delivered! Ugh!
Products used:
Shakes, pills and patch
I can't go a day without the vitamins (aka as step 1).I have seen great results, Since quitting my night shift and on my postpartum journey. If you use these products make sure you drink lots of water. I'm not sure how you expect to see results or feel better without having the proper water intake. These products work! No more store bought vitamins of any kind for me.
I started the program with good results in losing weight and energy. With a healthy diet and walking every day I list 25 lbs and the Thrive program helped me on the start of my journey. After 3 months I began to have skin break outs and anxiety.
So I stopped the Thrive but continued with healthy eating and walking every day. I lost the last of my weight of 30lbs on my own.
I feel great. I recently purchased the elite Thrive to see if I could lost 5 more lbs quickly. I DO NOT RECOMMEND THE ELITE.I could not sleep at all and horrible.
My recommendation is this.use the program for 30 days to help you get a jump start on weight loss.
It doesn't matter what weight program you decide on...you still need to eat healthy and exercise to get your desired weight.
Thrive was a jump start that I needed but I do not recommend it long term.
I didn't realize an order was pending until 7 p pm in the evening
They put in pending status at 12am that morning.
You can't speak to a person
I sent an email saying this is pending. Please cancel.
They wouldn't it's going to fulfillment you can ship back
Now I have to pay another shipping fee to return. Then get charged a restocking of 10% and this is unopened plus minus shipping. $168.98
Thrive has changed my life for the better. I love the ritual of the 3 steps and the salted caramel lifestyle mix. I usually use black label DFT. This past month I have tried the new Thrive Elite product. I have been on it for 2.5 weeks and lost 7 lbs! My order was delayed because the wear house was out of shake mix and they credited me 35 dollars. My skin feels so soft and my hair has stopped falling out. I can get up in the morning and stay awake which is a huge deal for me as I am recovering from brain tumour removal surgery and suffer from chronic fatigue. Thank you Level
I have recently ordered the THRIVE Plus - Café (1 box). I drink coffee every day and have no problems. When I drank this first serving of the Café I had painful diarrhea and a horrible stomach ache that lasted all night. (I did not drink the coffee on an empty stomach) I could not drink the rest of the packets and have requested a return. I have never had such a reaction to anything like this before. For $37.40, (14 individual packets) it gave me a horrible and painful experience!
Tip for consumers:
DO NOT BUY, save your money, this company is overly priced.
Products used:
THRIVE Plus - Café
I've tried LeVel Thrive and premium patches and it had no benefit at all. I felt less hungry for the first week with thrive but then back to normal. The patches fall off. I can promise you, if you cut down the amount you eat, less carbs, lower calorie diet, drink more water and get some exercise you will loose weight and tone up for free. Watch out for auto-ship, disgraceful!
Last month while trying to order, I ended up with double shipment with no way to cancel the mistake or contact anyone by phone. My emails went unanswered. I put my account on pause to prevent another fiasco. Another order I was not expecting obviously has been placed and now Im out 167.99 I cannot afford. I was given a phone number, which is a fax number-very "helpful." The product itself is good, just don't get surprised with glitches.
Shirley Ramey
Tip for consumers:
Autoship is a scam and apparently no way to reach anyone at Thrive/LeVel for assistance.
Products used:
Nutritional product
I've tried Thrive for over a month now.
I got ZERO results. I wasn't even in it for the weight loss, my promoter kept telling me it was good for energy, mood, etc.
After using the system I noticed nothing different.
In fact, I noticed things getting worse. I had to stop using the products because I was getting Rashes.
MY PROMOTER TOLD ME TO KEEP GOING. "you're just a late thriver, Itll work, keep going"
Nope. All they want is your money.
Products used:
3 step system- pills, shake, patch
Treat
On the 4th day taking Thrive I became extremely sick; headaches, fast heart, high blood pressure, foggy brain, shakes, vomiting all day, dizzy spells. I tried different methods to contact the company, no one answered back. This product is LOADED with caffeine,,,to the level that is extremely dangerous.
Tip for consumers:
Dangerous
Products used:
Thrive Le-vel
I am writing just to offer my experience with Le-Vel customer support. I placed on order on 1/4/2021 as part of a current promo. I used their "auto-ship" option to get the best pricing. I did fail to cancel the auto-ship afterward, so on 2/8/2021, at 1:17 AM I received an email saying my next auto-ship order was placed. I contacted their customer support before 8:00 AM also on 2/8/2021, but received a response that they are "physically unable" to cancel any auto-ship orders, and their policy stands that the order is legit. Their policy is that even if I return the product, I will be charged a 10% re-stocking fee. I asked if they could waive the fee as a one-time request, and again they were unwilling to budge. So even while I will not be using the order, or even opening the box it arrives in, I will have to pay to ship it back to them, and then be charged 10% of the product cost, all because their auto-ship program doesn't offer any notification emails ahead of time to allow customers to make any adjustments, changes, cancellations, etc. Le-Vel really needs to work on this aspect of their service, as it comes across very poorly, and I'm betting that's where they make a large portion of their profits is from customers who fail to cancel their auto-ship. I recommend NOT doing business with this company.
Tip for consumers:
If you order from Le-Vel, never forget to cancel your auto-ship basically immediately after you place an order so you don't forget and get charged their obscene, non-discounted prices.
Products used:
Men's capsules, lifestyle shake mix and DFT patches.
Why doesn't the Le-Vel Company have a customer Support number, as other companies do? This is frustrating to only deal with an e-mail service! Thanks for being honest about this?
The biggest problem I'm experiencing is severe stomach bloating. I jog on the treadmill 45 minutes five days a week. I was losing weight from that. Then I ordered Thrive after two months the daily bloating I've experienced has actually put 10 lbs on me. I swear to all my eating habits are great and with my workouts you would assume I'd continue to lose weight but the severe stomach bloating is horrible don't try this product
Le-Vel is the fastest growing health and wellness movement in the world. Discover the THRIVE premium product line and join over 4 million thriving customers.