Lazada Questions & Answers

Here’s what consumers have asked with answers from Lazada staff and previous consumers.

52 questions answered

15% answered in 1 day

Question:

It's all product by lazada is original quality?

Question:

Question:

I would like to follow up the status of my return with order #365944222. it's been 2 weeks and i didn't receive any update from you. i tired to reach the contact number, but nobody answers though i dialled a hundred times.

Question:

How long before i get my goods i ordered

Question:

Panu pg nd nkuha nung delivery day nung product?

Question:

Can i cancel my order? because i don't have enough money. by the way, my order is cash on delivery.

Question:

How can i place my order the items "cash on delivery is not available for these products from your cart" but i have no credit cards no accredited bank in my place.

Question:

How many day i recieved my order if the payment is cash on delivery. and my location is in metro manila?

Question:

What happens if i change my mind and the item has arrived c. o. d. is it all right i don't receive it?

Question:

Why is your customers' comments 90% negative? the only positive comments given is if it is cash on delivery because items are checked before it gets paid. you should check your suppliers for the veracity and authenticity of their products before advertising it in your web.

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Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

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