• Krystal Growth

Overview

Krystal Growth has a rating of 4.79 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Krystal Growth most frequently mention customer service, clear solutions, and good work. Krystal Growth ranks 15th among Business Services Other sites.

  • Service
    9
  • Value
    9
  • Shipping
    3
  • Returns
    6
  • Quality
    9
2
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What reviewers want you to know

Positive highlights

  • My websites load quickly and the customer service is outstanding.

Critical highlights

No critical highlights yet

How would you rate Krystal Growth?
Top Positive Review

“Remix Inc helped me move my files from one another to another.”

devilind f.
4/5/19

Remix Inc helped me move my files from one another to another. I would normally be charged but they would an easier way to do it by a new tool in Cpanel in beta and did it at no cost. I haven't had a bad experience yet. Normally I can't remember customer service reps, but these have helped me a lot during my process of getting everything working correctly if anything came up. Thanks to Josh, Sam, Aaron, Adam, and others.

Top Critical Review

“SCAM”

Emily M.
5/6/20

The service never functioned with the efficiency that was advertised and was one fifth as efficient as a competing program that I had been using. In my most recent useless conversation with their customer service, they completely stopped responding when I explained my experience, but made it so that I could not longer access my paid account. EDIT: Upon leaving this review, Krystal Growth has sent me numerous emails in broken english that have escalated in level of abusiveness, name-calling, etc.

Reviews (126)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (18)
Thumbnail of user devilindf
1 review
0 helpful votes
April 5th, 2019

Remix Inc helped me move my files from one another to another. I would normally be charged but they would an easier way to do it by a new tool in Cpanel in beta and did it at no cost. I haven't had a bad experience yet. Normally I can't remember customer service reps, but these have helped me a lot during my process of getting everything working correctly if anything came up. Thanks to Josh, Sam, Aaron, Adam, and others.

Thumbnail of user codyl47
1 review
0 helpful votes
July 7th, 2019

KrystalClearSolutions have brilliant customer service. They are super responsive, often within minutes, and even when I'm located halfway around the world they go that extra mile to really make sure your problem or set up is resolved. To top it off, they are very competitively priced with an excellent product/service range. So great product, great price and great service, what more do you need?

Thumbnail of user kimarned
kmar d. – Krystal Growth Rep

Thank you for your review and recommendation, we appreciate your custom as always:)

Kind Regards,

Thumbnail of user emilym166
1 review
10 helpful votes
May 6th, 2020

The service never functioned with the efficiency that was advertised and was one fifth as efficient as a competing program that I had been using. In my most recent useless conversation with their customer service, they completely stopped responding when I explained my experience, but made it so that I could not longer access my paid account.

EDIT: Upon leaving this review, Krystal Growth has sent me numerous emails in broken english that have escalated in level of abusiveness, name-calling, etc.

Thumbnail of user austinm144
1 review
2 helpful votes
February 8th, 2020

Socialproofers is a great platform for organically growing your instagram account but since recent Instagram changes the speed has slowed down dramatically but still decent. I have faith you guys will implement a fix soon.

Thumbnail of user atlasg1
1 review
3 helpful votes
May 18th, 2020

After the first few days the engagement was so surreal I was for sure my account was going to get banned or something but it never did. The other fake programs really do some shiesty things to your account, but this service is 100% legit. I will never go anywhere else. I hope this service does not get shut down but from what I heard, they have some exclusive ties that are legit and will keep them around. The new IG algorithm messed everything up for me so I am glad you guys were able to get my engagement rates back. I saw through my reports in the dashboard. Amazing!

Thumbnail of user amandad370
1 review
4 helpful votes
March 2nd, 2020

I don't normally write reviews but Krystal Growth is one of the best growth service I've tried yet. I gain 185 followers in one day but just using there masslooking tools. Let's not forget the amazing support team as well 10/10 would definitely recommend

Thumbnail of user jeffu27
1 review
0 helpful votes
July 7th, 2019

I've been with NameHero now for over year and have never been disappointed with them. Their service and support is the best I have ever encountered, and I've tried many hosting services over the years.

Problems, as infrequent as they are, are dealt with within an hour and in the 1year I've been with them, I don't think my sites have had any downtime at all.

Highly recommended. You won't need another hosting service after you've used these guys.

Thumbnail of user kimarned
kmar d. – Krystal Growth Rep

Thank you for your review and recommendation, we appreciate your custom as always:)

Kind Regards,

Thumbnail of user jerryw245
1 review
1 helpful vote
September 26th, 2019

Hello, just got onboard, found this smm store on the google search and through the blackhatworld forum.
After a small analysis i have registered on the site, but even before i did i was already contacted by the support via LiveChat in case any help required.(not auto-msg, but real guy)
It was a staff member called Patrick, what can i say: decent communication, not bad overall advices got from him, but he as well directed me on how to get my first deposit bonus of 10%,
Placed multiple orders, will see how they deliver.
First impression is Great.

Thumbnail of user lisah1116
1 review
5 helpful votes
March 8th, 2020

Krystal Growth has the best support hands down. So friendly and will to help with any problem I had with my account. 100% recommended

Thumbnail of user blaineu1
1 review
0 helpful votes
October 31st, 2018

After frustrating and unreliability experiences with other hosting services (including very large, well known hosts), I started a search a few years ago for a hosting provider that people were actually happy with. That's how I found Remix. The volume of comments from happy customers led me to call them. Their team have perfected the art of great customer service. Extremely knowledgeable and very patient.
I will strongly recommend them to anybody.

Thumbnail of user kime140
1 review
0 helpful votes
July 7th, 2019

Tried the typical others more known names, but wow, Krystal customer service was so good (and nice too!). They are the future of hosting with Raid 10 storage, upgraded Apache to MarieDB, LiteSpeed Servers, free SSLs, free Cloudflare with Railgun. Almost all 5 star reviews (hundreds) just pushed me over the edge and I'm glad I went for it. Oh, plus, they have step by step video training for setting up accounts that I just followed to get everything up and running.

Thumbnail of user kimarned
kmar d. – Krystal Growth Rep

Thank you for your review and recommendation, we appreciate your custom as always:)

Kind Regards,

Thumbnail of user leeu7
1 review
0 helpful votes
July 7th, 2019

I have to start by saying since day one the customer service and the migration of my website over to KrystalClearSolutions was a great experience. Not only did they help me and explained things to me, but the migration from their end was super fast. Second, I had an issue with my wordpress account and I utilized the chat option on the KrystalClearSolutions site. Sam the rep was able to solve that issue with no problems. Once again KrystalClearSolutions, you guys are great, keep up the good work!

Thumbnail of user kimarned
kmar d. – Krystal Growth Rep

Thank you for your review and recommendation, we appreciate your custom as always:)

Kind Regards,

Thumbnail of user royceq
1 review
0 helpful votes
October 31st, 2018

Great Web Host!
I have 3 sites (on VPS) with Remix-Inc. Customer service is second to none. All my support requests are handled under 5 minutes. They even re-installed my content management system for me after they found out the problem I had stemmed from me installing the wrong version. They help with things like Htacess files, and almost any web admin question you
Have.
Excellent value, features, reliability

Thumbnail of user leeu8
1 review
0 helpful votes
July 29th, 2019

I don't write reviews but Krystal clear solutions has been like a dream. I had a couple questions concerning their web hosting service and I talked to kmar and he answered all my questions. I was worried that the web hosting might not be as good because of the price but I tried it out for myself and it's great to say the least. $0.80c like come one that's a steal for this kind of web hosting and your get a 60 day money back. Keep up the good work guys and plzzzz don't ever change

Thumbnail of user javenm
1 review
2 helpful votes
October 3rd, 2019

I don't write reviews but I had to for social proofers. They might be new to the game but they are bringing so much value to the table. The free trial was more than enough for me to test out the automation service and I have to say it works pretty well and the mass story viewer tool is a gem. I just have one recommendation so make this service top notch. Can you guys please make video tutorials on how to do stuff in the dashboard?. Keep up the good work guys

Thumbnail of user jamesl2910
0 reviews
0 helpful votes
January 19th, 2022

I was quoted $640 USD for their top package for growth on November 27th 2021. Fast forward to January 19,2022. I am out $640 USD and no contact from their support team. They state they are going to refund the money as their is an issue on their side to move the funds to their bank account. This is not my issue as it seems they are running fraud and stealing money and running scams. A legit company wouldnt have issues with taking money and transferring to their bank. This is absolutely horrible. I have contacted the appropriate authorities to settle this manner.

*******@gmail.com < ---- account owner for running away with everyones money

Tip for consumers:
Contact your local banking branch if they stole your money too

Products used:
NONE. SCAMMERS.

Service
Value
Shipping
Returns
Quality
Thumbnail of user janef176
1 review
1 helpful vote
February 2nd, 2019

I wanna say that I am quite happy using Remix-inc service... Their network uptime and support have been excellent - they actually answer their emails, and within a few minutes! Cant quibble about the price either. Basic plan limits recently increased. Remix-inc tech support always answers my questions within 5 minutes. And they have even given me PHP support mySQL support.

Thumbnail of user dejanb5
1 review
0 helpful votes
October 29th, 2018

We're now in our fifth month with Remix-inc. Its has been an amazing relationship so far. We used to have major unexplained system down times and rude customer support staff from our previous host. With Remix all is well. We now have more time to concentrate in building our hosting business than ever before. Thank you Remix-Inc for your continued support.We would therefore recommend Remix to anyone looking for excellent web hosting service.

Service
Value
Returns
Quality
Thumbnail of user semenr
1 review
0 helpful votes
October 31st, 2018

If you are like me and have to set up your on MySQL databases for different scripts, then look no further than Remix-Inc. They have a very large selection of scripts to choose from.
The crazy part is that I get support responses in HOURS, not days. Most of my questions are answered in less than 4 hours, which is fantastic.
One thing that attracts me is also their pricing. Its very cheap compare to other host and they also give some interesting discount rates.
Remix is the best host!

Thumbnail of user ryanl224
1 review
1 helpful vote
July 6th, 2019

Honestly I don't write reviews but I had to make an exception here. Krystal Clear Solutions has to be the best web hosting in my opinion. Just a really amazing support staff that goes above and beyond to help you. They must really love their jobs are get paid very well, Even tho they are just wonderful and I hope they never change

Thumbnail of user mikeh911
1 review
0 helpful votes
July 7th, 2019

The team at KrystalClearSolutions is fast, knowledgeable and sincere. They were able to make establishing my reseller account effortless and help me through a number of different issues that presented themselves.

For anyone searching for a hosting provider, I recommend looking no further than the folks here at KrystalClearSolutions. Quality service and quality product.

A++

Thumbnail of user kimmys7
1 review
0 helpful votes
April 6th, 2019

These guys are awesome! They help me through every step of setting up my WordPress website and I can't thank them enough and I know $10 a years sound crazy but it's true and I highly recommend for those who are just starting out

Thumbnail of user johnw2423
1 review
3 helpful votes
March 5th, 2020

Krystal growth is one of the best platforms I've used to grow my instagram page. At one point I was gaining 67 followers a day and the number keeps raising. Keep up the great work

Thumbnail of user jessl92
1 review
0 helpful votes
June 8th, 2019

Am not a review kind of girl but I just have to say I love Krystal Clear Solutions. They are really helping entrepreneurs like me with getting my business online at a fraction of the cost along with all the tools I need to grow. Thank you guys so much and never stop being awesome

Thumbnail of user narangiw
1 review
2 helpful votes
June 26th, 2020

Stay away from this team. Do not make payments on PayPal. You think they are American, instead, they are Indian. * They cheated me, took my money, and didn't give me any services. Stay away from them. They also pretend that they don't know each other. They're deleted all chat, block me and don't would refund my money. Their take my 24 euro money and don't give any service to me!

*Personal information redacted by admin

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From the business

In 2018, frustrated by poor service and bad business practices, We created Krystal Growth to provide an “Honest, Reliable & Personal” alternative to the large faceless corporations. MassLooking of Instagram stories is a completely new technology enabling to appear in the list of millions of users who posted stories.

When a user notices your profile in their viewer list, she/he becomes curious and visits your Instagram interacts with your posts and becomes your reader. If he/she likes your profile, you get a new real follower. That's why this technique works incredibly well for high quality IG profiles.
We’re now one of the largest and most trusted instagram automation services and are rated the best MassLooking company by popular review sites.

We’re in business because we’re passionate about technology and solving problems.
I hope that you’ll join us today and experience the Krystal Growth difference for yourself

Business History

We believe business is about solving problems, not making money.
We constantly reinvest profits to build the best company possible.

Creed
We believe in being open and trustworthy.
This includes having a clear and fair billing policy with no hidden “extras” or surprise renewal prices!

Creed
We believe in being honest.
We look out for our clients and won’t sell a plan that doesn't meet your needs or budget. If we make a mistake we’ll admit to it and make it right.

Creed
We believe that quality support is a right.
Support should be superb, personal and easy to obtain. We will never outsource our support.

Creed
We believe the company is the staff.
We always hire “autonomously excellent” individuals who are passionate technologists. Krystal is great people, great technology, in that order.

Creed
We believe you get what you pay for.
We spend whatever’s needed for the best reliability and performance. We own our own equipment and never cut corners.

Creed
We believe that we all have a responsibility towards protecting our home.
We utilise “Green” technology, 100% renewable energy at all sites and are actively searching for ways to reduce our impact.

Solutions
We believe consumers are best served by legitimate competition, not monopolies.
So we will not be selling to the businesses we set out to challenge!

Creed
We had a purpose and a mission: we would provide the best possible service we could, backed by a personal, honest approach to customer support and we’d use the company as a platform for positive change in the world. I was confident that the market would choose our passionate, high-quality version of hosting, especially given that it cost less, included more and the pricing was fair and transparent. We’d be so good at what we did that those companies who cared only about money would be forced to change their bad business practises or else be hit where they cared - their wallets.

That was the plan, anyway.

There is hope.

Krystal Growth has remained true to its creed. Today we’re the largest independent instagram growth company in the world. We’re also rated one of the best company by TrustPilot. And we’re not selling.

Company Representative

Thumbnail of user kmard1
Alex W.
Ceo

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