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on 8/6/17Hi Kee, unfortunately you'll have to refresh the web page when this occurs. If you were connected to the internet using a WiFi connection, there could have been a temporary drop of internet connection causing this to happen. If you've saved your work, you'll see your created movie in the My Movies tab of your Kizoa account which you can edit. Feel free to contact us again if you have any other questions at support@kizoa.com and have a great day!