Hi. Is saving the video i made takes a lot of time? I waited for 30 minutes it is still 6%. Is this common?

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Hi. Is saving the video i made takes a lot of time? I waited for 30 minutes it is still 6%. Is this common?

asked by kotoko l. on 10/4/17

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Veronica G. [Kizoa Rep] · Answer 1 · 2017-10-11T01:32Z

Veronica G. [Kizoa Rep]

on 10/11/17

Hi, your video shouldn't be stuck at 6% for that long of a time. Please contact our customer support directly so that we can assist you better. You can write us at support@kizoa.com, please make sure to include your Kizoa email address as well as the title of the video, and a description of the problem.

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