Where are your items shipped from? What is your return policy? and where is the company located?

asked by Rosalind P. on 7/6/17

1 Answer
Thumbnail of user allisonc419

Hello! This is from the JustFab team. We know that this question was raised over years ago, but we would like to address it. The majority of our products come from overseas due to the diversity of our supply chain. You can take advantage of our hassle-free 60-day returns and exchange policy starting from the shipment date (excluding items under the Final Sale as per promo terms). You can exchange the item for the same style in a different size/color or you may also process a return for a store credit refund. You can process a return online and generate the pre-paid return label by visiting the order history and clicking "Return or Exchange". Our headquarters is in El Segundo, CA.

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