i understand that when i signed up for a question ($5.00) that i will now be charged every month rather i use this site or not. how do i discontinue

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i understand that when i signed up for a question ($5.00) that i will now be charged every month rather i use this site or not. how do i discontinue

asked by Sharon G. on 6/4/19

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JustAnswer S. [JustAnswer Rep] · Answer 1 · 2019-06-06T08:34Z

JustAnswer S. [JustAnswer Rep]

on 6/6/19

Hello Sharon,

Thank you for reaching out to us about this. If you did opt into the membership program the billing does continue in order to prevent a disruption in service.

Please reach out to our Customer Care team form the Contact Us page if you're unable to navigate to the self-cancel option through the Help Articles.

We can be reached at: https://www.justanswer.com/help/contact-us

We look forward to hearing back from you.

Regards,
JustAnswer Customer Care

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Mary C. · Answer 2 · 2020-10-21T08:25Z

Mary C.

on 10/21/20

I need to stay connected to see the real success story

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Judy B. · Answer 3 · 2020-03-17T06:40Z

Judy B.

on 3/17/20

What is the answer? I am not sure about a continue payment.

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i understand that when i signed up for a question ($5.00) that i will now be charged every month rather i use this site or not. how do i discontinue

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