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J&P Cycles has a rating of 4.6 stars from 3,473 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with J&P Cycles most frequently mention customer service, fast delivery, and good price. J&P Cycles ranks 2nd among Motorcycle Parts sites.
Proactively asks for customer feedback
This company responds to reviews on average within 4 days
17,335 reviews
I lost a grill cover on one of my lowers late last season so decided to go with these to give me more visibility. Watching videos and reading instructions it took me just over 2 hours to install. I could easily do this under an hour next time. They light up well, look great, and hazard/turn signals change to amber and flash accordingly. Haven't got the bike out for the year yet but I'm sure they'll light the way.
Will provide me with a refund but I have to pay for shipping back from Canada which is about 1/2 the cost of the order. Can not afford to fix J &P Cycle mistakes. Their boots are sized wrong and jackets do not fit. Horrible experience. Letting all International people know not to shop here as a courtesy. I am stuck with $300 USA funds and $60 CA customs fees of junk.
I lost a grill cover on one of my lowers late last season so decided to go with these to give me more visibility. Watching videos and reading instructions it took me just over 2 hours to install. I could easily do this under an hour next time. They light up well, look great, and hazard/turn signals change to amber and flash accordingly. Haven't got the bike out for the year yet but I'm sure they'll light the way.
Used them before and great products.
To replace my missing lower grill cover.
J&P cycles rocks my son is a little vertically challenged we couldn't figure out a way to fit him on a wide glide without going through a bunch of stuff to put meds on and he's wanting to do some long distance travel so we looked everywhere for floorboard kits. The only people had it was.J&P awesome customer service in fairly quick shipping. Should've paid the extra 20 bucks. So we could have took advantage of these beautiful sunny days sooner.
Only people to have the part I needed
Looked like good quality
Needed a handlebar for my T 100 project, JP had an ODI aluminum 1" street tracker that looked really nice. Decent price. Ordered it. 3 days later it was delivered, packaged beautifully. Looked amazing on the bike, has several details that no other bars have. Decent price became a deal! Everyone involved in getting me that bar, very much thank you! They have put together a great team!
Had previously ordered.
Very good visual rep..
I would give 10 stars but the brand new toolbox I bought from JP cycles had rust on the inside of it understandably so but I spent over $100 for this tear dropped toolbox +75 for the mounting kit. I went ahead and put it on but other than that JP cycles was amazing. Can't blame them as a company. This is more of a worker. Let that slide by or did not notice it as you would have to open the toolbox to see the rust on the latch, but you know rust is like cancer.
Online advertising and friends
Great prices wonderful product reviews
Altough these wind buffers were not made for the heritage classic 2023 all I had to do was get a hole
Drilled in the proper place and they fit nicely. They work perfectly, they nullify the air that normally comes up from under the windshield and into my eyes and riding glasses. They are perfect, what a pleasure to not have my eyes watering because of the wind buffetting. Hopefully they will soon make a pair with the proper hole placement, but until they do these work great.
David Page
From on-line google
I had an old pair for a 2000 ultra classic that I modified for my bike in the states and they worked great, so I bought a new pair for the Heritage Classic I have in Canada.
Everything was good. The only issue I have was I bought what I thought were gaskets for my new exhaust and it only had 1 in the package. This was correct but the part page seemed to mislead me to believe it was 2. Probably me not reading thoroughly enough. The Vance and Hines short shot exhaust are great and the sidici helmet is as described. I will continue to shop with J&P in the future and appreciate the first responder discount they offer.
Good reputation as a company
Fit my needs and budget
While browsing through J & P Cycle's online site I noticed a "COOL" gas cap for my Sportster, it was a really good price, so I ordered one. I figured it would take a week to arrive, However, It was in my mailbox just 3 days later. I put it on my bike that day and boy does it look great! I am VERY pleased with my purchase and YES I will order from J. & P. Again!
Had very good experience with prior purchase's
Liked the way it looks on my bike!
All well except finding detailed information on this item was impossible to find on your site. Almost stopped me from ordering from you as I couldn't locate manufacturer's website to get the details. I finally found enough info on YouTube to order the light and onc eit arrive it included a very nice installing reference sheet that had all the info I wanted on 1 page. Please do more to allow us to see details of product, manual or installation sheet or other...Larry
Heard goods things from other riders.
Wow! How to begin;; Geneva! That woman really needs a Pay raise! In almost 40 years of Bikes I have NEVER ordered Anything & received it the NEXT DAY. I know UPS gets credit also BUT it started with her. She is an Asset to your company;; professional on the phone, answered ALL my questions: pleasant to speak to! I have 24 employees & 7 women up front. Proud of them all BUT GENEVA;; always room for one more in the Office! Lol Thanks guys;; I WILL be coming back for more!
Friends in Galveston recommended
Just basic Bike Maintenance
Happy with the overall products, but one. V&H Stingray air breather. Poor workmanship on item #6. The Venturi Naked Backing Plate is just tacked welded. You can see daylight. I corresponded to V&H this is the response.Hello,
All of our intakes are just tack-welded. There is no rideability issues and no leaks. This will not do any harm.
Thank you,
Rider Support Team
VANCE & HINES
******* Rosecrans Ave. Santa Fe Springs, CA *******
T. *******529 f. *******110
Just for a possible return of the V&H stingray air breather.
Great service. Offered discounts to Military.
Had what i wanted at a fair price.
Found the replacement windshield for my bike and ordered it. Delivery came much sooner than I expected which made me happy. I was able to get it on my bike with ease and J&P Cycle did it again for me when I ordered a tool roll set. Delivery was sooner than I expected and everything was there in the order and I couldn't be more happy. Thanks J&P I'll definitely come back when I need things for my bikes. Spring, TX
I am a repeat offender with J&P. They always have what I need at a good price and have always met my need so I will definitely be back for more
I read the reviews and was satisfied with what I read from other comments and knowing J&P history I couldn't go wrong with the products I purchased
Great! Love J&P!
Easy place to shop.
Can't go wrong having extra tools on a ride for when you need them.
I'd wanted to get some luggage guards for my wife's Harley Deluxe. Tired since 2020 and even called Harley and was told that there's nothing that would fit. Just looking at J&P lately saw a pair that was made by Hog workz that they would fit. Ordered and they're on the bike. Fit perfectly and simple quick installation. Good quality and Great price
There used to be motorcycle shops all over the place and you would hit all your favorites and gather the parts you wanted. They have mostly all disappeared. J & P is about as close as it comes to that, considering that you are dealing with online orders. I'm just glad someone deals with the old school parts, as well as new. I have been happy with the products I've purchased and so far, I have found everything I was looking for. No complaints yet from me!
So far, they have everything I need. A large inventory, and as long as they keep the old school guys happy, I will continue to support them.
I like to stay with the brands that I have always used and trust.
I am happy J&P has not abandoned those of us who are 'old school'. I ride a kick start only Shovelhead and have friends who ride earlier models. I have so far, found everything I've wanted and it arrives when expected. I try to purchase parts made in America, and when they aren't available, I want them to be from anywhere on the planet besides CHINA! Please keep trying to make this a possibility. So far I've had good luck. No complaints to J&P from me!
I use J & P for ALL my motorcycle needs. In 4 years they've NEVER let me down. All the products I've ordered have been exactly as advertised and the shipping is very much appreciated. Highly recommend you give them a ty
Continued reliability
Word of mouth
I mis-ordered a tire with white wall. When I called customer service, an English speaking lady assisted me. We agreed to place an order for the replacement tire and return the unwanted tire. I had the replacement in 2 business days for no additional charges. Also received a prepaid ups return for my unwanted tire. All shipping was paid for by J&P. Excellent service. I will continue to do business with them.
Was very easy to find a part that fits my bike. Came in pretty fast compared to most sites. Definitely shop here again
Very good company. Great customer assistance. If a product doesn't fit or work they will take it back and refund or replace
Very helpful
Good customer assistance
Good parts and dependable
OK I had it installed amplifier and two speakers Kenwood sounds really loud on the freeway on my Harley. Thank you.
One of my friends told me that you had a payment and financial obligation so I tried it loved it. You made a new customer for life. Can’t wait to order some more stuff.
Accuse her product because I didn’t want Rockford Fosgate in my Harley-Davidson plus everybody has it the same thing I wanted to try something new and louder. Thank you for giving me the opportunity to buy your amp and speakers.
Very good, extremely helpful staff.
The baffles required were not in stock, so they suggested shipping them from another store to the hotel where I was staying, ensuring delivery would be made before the end of my vacation.
They arrived promptly and well packaged, with clear information on the labels.
The vance and hinds guy suggested them
The UK are introducing new sound laws for motorcycles, so quiet baffles were needed to meet the sound requirements.
Always a good experience from J&P Cycles. Quality items, fast shipping, good customer service. Will continue to use & recommend them.
I like motorcycles, this is a good motorcycle website
Quality & Good Price
My opened box seat came in right on schedule. The seat itself was it perfect condition. Great service and quality overall.
The price was low on opened box and quality was great
As a first time buyer I was happy. Easy to use website and they have anything you need. Next purchase will be a new seat. Highly recommend this business.
It was what I was looking for at a good price.
Order arrived quickly and a couple parts I didn't end up needing. I sent them back and they promptly credited my card. Great service. Customer for over 20 years.
Great service.
Familiar with them
They are good quality.
I couldn't use the 10% off for signing up for emails but they emailed me back and gave me a $35 credit to use later. That's great customer service. Thank you. I haven't received item yet so I can't comment on it yet.
My husband.
Christmas gift for my husband.
* J&P Cycles attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Buying tires was a quick easy strait forward process. They had the best price on the set for my bike. Super fast shipping. They said 7 days had them in 3.
Gain trust and grow your business with customer reviews.
Online Superstore for motorcycle parts for Harley, GoldWing, V-Twin, & Metric bikes.
John Parham was bitten by the motorcycle bug early in his life. His enthusiasm led to a partnership in a small motorcycle shop from 1975 to 1979. In 1979 he and his wife, Jill, established J. Parham Enterprises, Inc., the predecessor to the present J&P Cycles, Inc. During this time, John still worked full-time and followed his "hobby" in the evening and weekends. In 1982 John was laid off from his factory job. Two years later, in 1984, their small motorcycle shop burned to the ground.
When they easily could have given up, they didn't! Instead, they decided to rebuild the shop, and run the business full-time. Today, J&P Cycles has grown from one employee to over 300. In addition to the Anamosa, IA location warehouse, in 2007 a new 35,000 square foot facility opened in Ormond Beach, FL. At Destination Daytona. The new location features a 15,000 square foot retail space and separate call center.
Thank you for the great feedback. We are always happy to hear that we have achieved our goal of a great customer experience. Ride Safe!