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on 11/22/17Thanks for your inquiry. Please do not worry, your order JA17112100572036970360 is in normally preparing now. It maybe prepared within 2 days and shipped out in about 4 days. Once it is shipped out, we will send you message by email or SMS. Please kindly check your email later. Any questions, please find our LiveChat service or send email to service@jollychic.com. Thanks for your support!