logo

Joancee
Questions & Answers

4,437 reviews

Here’s what buyers have asked with answers from Joancee staff and previous consumers.

6
questions answered
0%
answered within 1 day
Question:

i want to cancel my order

Question:

I think we were scammed. I ordered a ring a while ago and still haven't received it.

Answer:
I received mine and loved it. It's a legit company. You can contact them via email or Facebook
By Ashley A., over a year old
See another answer (1)
Question:

yes i've been waiting for my ring for a while now and still haven't received it. Is this site legit

Answer:
It's legit I recieved mines and I love it. Just give it some time.
By Mandy J., over a year old
See more answers (2)
Question:

yes looking for an order I place order number is 100170320113358384

Question:

I need an RA number and address to return an item

Question:

I ordered a ring a month ago and I haven't been able to reach or talk to anyone. The phone does not work and the live chat person will not answer me back.

Question:

Hi. On Saturday I placed an order but I see it may not have gone through. I do not want to pay for the ring twice. Did you receive my order?

Have a question?
Ask to get answers from the Joancee staff and other customers.

Typical questions asked
How long does shipping take?
What is the return policy?
Where is the company located?