JewelryRoom has a rating of 3.42 stars from 177 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JewelryRoom most frequently mention customer service. JewelryRoom ranks 15th among Auction sites.
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Overall is very nice but the picture in the description is deceptive and the title said it was a thick chain. It is very thin, not thick. Communication was great, shipping and tracking was within an acceptable time, I am awaiting a second auction I won but the shipping took much longer than this one to be shipped. It would be nice if in the future, they add the thickness of the chains in their description. Like this one is about 1mm.
I have purchased 2 items on line from this company, 18ct gold studs and a 18ct gold bracelet as a present for my wife on our upcoming 50th wedding anniversary. The bracelet is so small, it would be hard pressed to fit a baby let alone my wife's wrist. The photos on line do not represent the actual size, I believe they have all been photo shot, never again will i purchase anything from this site. Also I believed all items were priced in AUD, what a shock i got when I was charged more for conversion into Hong Kong or American dollars?
I was keen to obtain a gold necklace for myself and spotted one in the Jewelry Room so I bid on it with no expectation of success. I was successful and received the item promptly. However I realise now that I should have identified exactly what the item was as it was unsuitable for me but will be of some use to my wife, Also did not realise that my bid of $50AUS would be converted into USD and actually resulting in a final cost of $120AUS.
Spur of moment.
Thank you for your attention. If he found me, I comment, with my purchases, only two things that I do not understand. 1. FIRST THE DELAY WITH THE ORDERS AND THE OTHER VERY DIFFICULT TO UNDERSTAND WHAT HE SENT ME. It has no relationship with what I received. Another thing is that the discount coupon, otherwise everything would be fine if he didn't offer for these two things would be much better. But that two, six weeks is not true, but thank you for everything. A warm greeting, juan
I have won several bids during the time i have been a part of Jewelry Room and all the jewelry is exquisite. My only advise is to read the descriptions very carefully and bid based on the actual description given. Also do googles search on items in question. Get all the possible info you can before bidding. If you really like an item watch it all the way to the end of the bid as some people wait till last minute to place bids so they have better chance of winning at lowest bid price.
it was mostly my fault as i took a break from bidding and when i came back i entered in a different name and venue.
Mostly the pricing on fine jewelry. And the excitement of winning a bid at the last moment.
The rings I have received not as described or depicted in the pictures and are in fact cheap stones that are worth nothing. I am very dissatisfied.
Love the range of jewelry and the quality is exceptional. I've purchased many items. Will continue too
I have purchased 2 items on line from this company, 18ct gold studs and a 18ct gold bracelet as a present for my wife on our upcoming 50th wedding anniversary. The bracelet is so small, it would be hard pressed to fit a baby let alone my wife's wrist. The photos on line do not represent the actual size, I believe they have all been photo shot, never again will i purchase anything from this site.
Also I believed all items were priced in AUD, what a shock i got when I was charged more for conversion into Hong Kong or American dollars?
I believed it was a genuine auction for genuine items, I was after something special for my wife to give to her on our 50th wedding anniversary. I am so dissapointed that I have given her both items now, instead of waiting till 18/05/2024, our anniversary date, and will look locally for something else.
Overall is very nice but the picture in the description is deceptive and the title said it was a thick chain. It is very thin, not thick. Communication was great, shipping and tracking was within an acceptable time, I am awaiting a second auction I won but the shipping took much longer than this one to be shipped. It would be nice if in the future, they add the thickness of the chains in their description. Like this one is about 1mm.
I have purchased from them before.
Such a disappointment! I thought these items were going to be quality items. They are not! The cheap stone fell out of the ring the first time I wore it. I took all 5 pieces I received to a jewelry store and they basically laughed at me. Do not invest!
Thought I was getting quality items at a discount. You get what you pay for!
Everything was excellent. I got my ring within the time frame advised and I am very pleased with how it looks and fits.
I wanted to discuss the cost of resizing the ring that I had just bought and no one ever got back to me.
Reasonable prices and fashionable jewelry.
I have purchased items twice on jewelryroom.com and every time I think about buying jewellery for my wife, that's the place where I'm going to be going. She is overwhelmed with the quality, the look, and the prestige of wearing such fine quality jewelry.
Easy, fun and good quality goods. Very happy with my choices. Cheers
Earrings and rings
I have only received a couple of my items but they are both gorgeous. Fairly quick postage only a couple weeks, not bad considering they come from overseas.
I was looking for good quality at an economical price
The photos of the jewelry are very enlarged and not at all representative of what you are going to get! The necklace I thought I ordered was about as thin as a human hair with the tiniest 'gold' balls that it made me laugh! I learned a huge lesson about trusting these offers and I AM DONE.
The ad was misleading when it said it was a jeweler's liquidation. Ha! NO jeweler would ever offer such a flimsy, ridiculous piece of jewelry...unless they had a ten cent bin of offerings (that still gave them a profit!)
It was great to remain in the privacy of my home and review so many jewelry options. The choice was diverse as were the price points. I was able to purchase some unique products without a sales person breathing down my neck. When I did have a minor problem it was resolved at customer service in about 24 hours.
I inadvertently (in the beginning) bid on an item I did not want. Once explained, they removed the bid so I did not loose my standing. Andy was very understanding.
I have been watching JTV and was surfing the internet when your name came up. I liked what I saw and registered.
I received one order of two (both paid for immediantly). The package received had one necklace and one pair of earrings (?). One of the earrings of the pair had a missing post Sivan not be put into my ear. I reached out to the company who did respond but then denied my order number or even my name or email as being registered. This is the second time in many orders something similar has happened. I wonder if I'll get my other ordered product as they deny I exist. It is too bad, I like their product but will have to cease dealing with them. So I'm out money and product after being told basically I don't exist.
DENIAL and lack of any kind of “customer service”.
Product (which is received now unusable).
I asked for them to look up a email I got for a discount that I must have deleted and they gave it to me, thats tells me they care about their customers.
I did earlier
They had what I needed.
This is a beautiful well described with paperwork. What else could I ask for. The whole experience was very easy and quick.
One of the better auction forums on the net.
I received jewelry that wasn't marked for the 18k gold. Looks as if the had just made it. Has 3 holes on the band. No certificate like stated on auction itself. I'll have to have sent out to make sure it is what they said it is. I've bought 2 rings and 2 necklaces expecting what the info on the auction to be accurate but once I finally navigated through the site and finally found faq page is said they don't send the certificates. They should have to be completely up front. But obviously they don't! I tired to contact jewelryroom but the every time I tried to click on the contact it would kick me back to the main page. I eventually gave up
I wanted to see if this would be where I go to buy my jewelry.
I have bought quite a few items from here and I've had no issues what so ever, the products are beautiful, shipping is reasonable, I'm from Canada and the company is acomadating.
I highly recommend them.
Great products and prices and company
I left a message and I received the answer I wanted
I left a message and they answered well
Nice jewelry
Received my first order, like it's describe. Il was à very Nice ring
Good service but very poor quality. I won't risk shopping with you again. If I could remember my password I would have already deleted my account.
Curious and helpful.
Someone told me about police auctions.
I sent an email and am still waiting for an answer about a refund.
Still waiting to hear back.
My experience very helpful and very thoughtful and understanding
It was very hard to get a hold I hard few problems other wise everything is good 😊
Your jewellery is beautiful and very good price love your jewellery
Just a heads been buying stuff from your company for a while and never received anything as bad as my last order very cheap looking and low quality.
Lacking
My ring was exactly as described and it arrived really fast.
I was confused about the delete button next to the items I bid on. I thought by clicking on it my bid woudl be deleted but this was not the case. It took a few emails but eventually all but one where deleted for me.
Very honest and so much fun bidding on their items
Discover incredible deals on a wide range of products at our online auction site, JewelryRoom.com. We offer authentic solid gold and real diamond jewelry, as well as cameras, electronics, gadgets, watches, bankruptcy items, and antique items. All our auctions start at just $1 and have no reserve prices, allowing you to purchase products at the best price and buy jewelry of your choice at a price that fits your budget. Don't miss out on this opportunity to shop comfortably from the convenience of your own home and save big on high-quality items.
Since 1998, JewelryRoom has been selling over 2 million jewelry products online. As an online auction platform, we make it convenient for customers to access a wide variety of items, providing transparent bidding, competitive pricing, and access to rare unique pieces. Our goal is to keep our customers satisfied by offering the best price, best service, and best overall buying experiences.