• DressFirst

DressFirst

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Overview

DressFirst has a rating of 2.44 stars from 43 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about DressFirst most frequently mention return policy problems. DressFirst ranks 161st among Wedding Dresses sites.

  • Service
    6
  • Value
    6
  • Shipping
    6
  • Returns
    6
  • Quality
    6
2
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What reviewers want you to know

Positive highlights

  • The point to make is that it is as stylish as described and the customer service timely gave me helpful advice.

Critical highlights

No critical highlights yet

How would you rate DressFirst?
Top Positive Review

“Greater than I think!”

Joy D.
11/24/20

Just received my package and they are greater than I think. Fit well, soft and comfortable, stretchy but retain shape, well priced and lovely colors. It is possibly the most comfortable and versatile piece in my wardrobe. I wear it several times a week because it can well match tank tops and under other shirts, tunics, sweaters, etc, or just on its own. So nice but only at a low price. I am sure I will shop again at dressfirst.

Top Critical Review

“Do not buy anything from this website!”

R F.
4/16/21

I bought a dress for my daughter's wedding. It arrived crammed in a small plastic bag, looked nothing like what was pictured, was about 3 sizes too small (the bottom half of the dress was sizes smaller than the top), and the dress smelled terrible. I have not been getting anything other than the runaround as far as trying to return it, so I am disputing the charge on my America Express card. This dress is so hideous that I have to believe that any positive reviews must be phony.

Reviews (43)

Rating

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Other

Reviews that mention popular keywords

customer service (3)
Thumbnail of user joyd277
1 review
0 helpful votes
November 24th, 2020

Just received my package and they are greater than I think. Fit well, soft and comfortable, stretchy but retain shape, well priced and lovely colors. It is possibly the most comfortable and versatile piece in my wardrobe. I wear it several times a week because it can well match tank tops and under other shirts, tunics, sweaters, etc, or just on its own. So nice but only at a low price. I am sure I will shop again at dressfirst.

Thumbnail of user rizaw
1 review
0 helpful votes
February 1st, 2021

Well, this sweater runs big, so you can choose small size. But this piece fits me very well and is flattering on the plus-size body type. It is very cozy and at good price. I absolutely love it! Highly recommend! I would like to order in more colors!

Thumbnail of user meridithm1
1 review
3 helpful votes
September 14th, 2016

Now, let me be clear, I never actually got a dress from DressFirst.

I ordered a dress from DressFirst and when I saw the name of the company in the PayPal email it immediately set of an internal alarm. So, I did some digging and found this site and DressFirst's horrible reputation. When I did, I instantly emailed the company asking to cancel my order. To their credit, they did cancel my order promptly, kept in contact with me via email and, this is important, only took a few days to return my money. I was really preparing myself to argue with this company and PayPal, but this was not the case.

I can't speak to the quality of the clothing, of course, but I'll give them some credit for returning my money in a prompt manner. Which is, of course, what is the bare minimum they are legally required to do.

Thumbnail of user rf467
2 reviews
14 helpful votes
April 16th, 2021
Verified purchase

I bought a dress for my daughter's wedding. It arrived crammed in a small plastic bag, looked nothing like what was pictured, was about 3 sizes too small (the bottom half of the dress was sizes smaller than the top), and the dress smelled terrible. I have not been getting anything other than the runaround as far as trying to return it, so I am disputing the charge on my America Express card. This dress is so hideous that I have to believe that any positive reviews must be phony.

Tip for consumers:
DO NOT USE

Products used:
None

Service
Value
Shipping
Returns
Quality
Thumbnail of user mayzingd
1 review
0 helpful votes
November 24th, 2020

Nice quality of this hoody I bought! Warm but breathable. And It fits me very well. If wearing without jacket, this would be suitable for late spring or early fall temperatures. The price is also reasonable, there's nothing I don't like about this hoody!

Thumbnail of user terryj601
1 review
0 helpful votes
March 24th, 2022

After purchase of dress that was nowhere near the measurements listed for sizing - attempted to return to buy next size up - have sent numerous emails with no reply - BUYERS BEWARE not reputable company!

Tip for consumers:
Do not depend on there return policy as it’s non- existent

Products used:
Had to purchase dress from competitor

Service
Value
Shipping
Returns
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Thumbnail of user jayanna1
1 review
0 helpful votes
February 3rd, 2021

Bought it as a gift to a friend who always work from home. She loves it, not her usual colours but she looks great. On the plus side, the print is nice and the fabric is good for spring/summer. The fabric is light and crisp. I will order one too

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Value
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Returns
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Thumbnail of user ivym56
1 review
0 helpful votes
February 1st, 2021

So happy with this turtleneck, not only the soft material but also the cute color. So I bought another one in white! And this one is in red. It looks well with a scarf, shawl, or under a jacket. Very pleased with the quality for the price.

Thumbnail of user stephaniew1344
1 review
0 helpful votes
January 22nd, 2022

I inquired to clarify the return policy in the event I didn't like the fit or color on me. Their response was that I could return it according to the return policy. And then they added "If you don't like the style of the dress received, we are afraid that we have no control and responsibility of your personal taste to the style after you received the dress. Please choose the right style you want before ordering." Really? I would never order anything from this website based on that!

Thumbnail of user jezabellef
1 review
6 helpful votes
August 3rd, 2013

At first when my dress arrived, I was thrilled. The colour was beautiful and it arrived to my house very quickly. However, upon closer inspection, the lining was not sewn in properly and hung past the hem, and the pleats in the skirt were not only improperly attached, but the stitching was coming undone on some of them. It was also too big and so I had to take it to be altered, and that's when I found out why the bodice was so bulky - it was originally teo dresses that had been put together to make mine, and the excess was not trimmed away - it was hacked at and there was way too much fabric left behind. The dress was also stitched in a contrasting colour of thread in some places. In the end, the cost of the dress and having it sewn together properly cost me twice as much as the original price of the dress. Furthermore, when I posted a less than glowing review on their website (and the dress in question), it was never posted. Only people who loved their dress had their reviews posted for everyone to see, which is disappointing since the manufacturer is lying to the customer.

All of these reasons combined are why I wouldn't recommend this site to anyone.

Thumbnail of user haileyw32
1 review
0 helpful votes
January 27th, 2021

What an amazing buy! This sweater dress is really soft and has a nice color. Though the size is slightly bigger, it doesn't matter and doesn't influence the fashion look. And I can wear it to the office, my colleagues all said this sweater looks wonderful on me.

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Value
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Thumbnail of user maggies161
1 review
0 helpful votes
November 25th, 2020

This dress is amazing! Beautiful style, beautiful pattern. Great fit. Good value for the money.The material is so soft and comfortable. I love it so much!

Thumbnail of user michelles1848
1 review
0 helpful votes
February 3rd, 2021

I bought 3 different colors and the quality is excellent. Striking design, good quality cotton. They are warm and comfortable and just all together I am very happy with the purchase. I wear it at home, but also as casual wear outside.

Products used:
Dresses

Service
Value
Shipping
Returns
Quality
Thumbnail of user tyrar10
1 review
5 helpful votes
August 13th, 2020

If you have any doubt if your dress will fit, do not order. I'm still trying to return my item and it's been 2 weeks since I've contacted them. They are extremely slow to respond and I have no idea where to send my item back to. I believe it is overseas. I strongly urge you to shop David's bridal or somewhere local!

Thumbnail of user evelynb208
1 review
0 helpful votes
November 25th, 2020

Ordered 2 blouses and I was surprised when I received my package. Their prices are super cheap for the quality. I would purchase from this site again.

Thumbnail of user averyc57
2 reviews
0 helpful votes
February 3rd, 2021

This is my very first order through the site, and I am totally and completely satisfied! I usually wear a large so i ordered an XL. The fit is great and so are the prices. I will definitely return again and again…

Service
Value
Shipping
Returns
Quality
Thumbnail of user dw459
1 review
5 helpful votes
July 21st, 2020

I ordered 4 dresses for my son's wedding as all stores are closed and the wedding was in a few months. I immediately received and email asking that I only order one dress in case they did not fit, as the dresses are made to order. I understood and advised which dress I wanted. I was still charged for all four dresses and still have not received a refund after over 6 weeks ($484.97). Now I received the dress ordered and although it is of good quality and very pretty it does not fit so I am trying to return it as you must do so within 15 days to get a refund. They say I am responsible to return which is reasonable but they will not provide a return address so I am stuck. I have been attempting for weeks now with no information provided. This is not reasonable and I would never purchase from them again. BEWARE

Thumbnail of user carlenej3
1 review
0 helpful votes
October 7th, 2018

I ordered a beautiful custom MOTB dress and was totally satisfied. The gown was everything I expected and more. The fabric was excellent and the sewing perfectly made. I wouldn't hesitate to order again. Just make sure you order early since it takes 30-45 days. That's me on the right. Gold color lace And chiffon with lining.

Thumbnail of user jaymeo1
1 review
0 helpful votes
September 7th, 2017

I give this 5 star because I got my wedding dress and I love everything was the same in the picture

Thumbnail of user tangiec1
1 review
2 helpful votes
November 20th, 2016

I have purchased 3 dresses from this site, and I was 100% happy with all my purchases!

Thumbnail of user souzanh
1 review
1 helpful vote
June 5th, 2013

I brought a dress from this site and it fit perfectly and the color is just as I wanted it. The dress also arrived on time and fit perfectly. What I really loved was that I could order any dress with a lace-up back instead of a zipper. That just made it more fantastic. Really great site and I recommend it to everyone. Yes the dress is from china but it is really beautiful, why not?

Thumbnail of user annayliae
1 review
3 helpful votes
November 6th, 2013

I am satisfied with my first shopping experience at Dressfirst! I get my dress today while it is expected later this week. The point to make is that it is as stylish as described and the customer service timely gave me helpful advice. I have already placed another order from you.

Thumbnail of user sandij24
1 review
1 helpful vote
August 26th, 2020

The dresses on line look nothing like what you receive. The one I received was not close to the correct size and it smelled horrible when I opened the package. They are awful to work with and their posted return policy is not accurate as they don't return your money. Never again.

Thumbnail of user jessicas1340
1 review
1 helpful vote
August 12th, 2020

Spent almost 300 on a dress and it was defective. No response to 3 emails that I sent. Do not buy from this company.

Thumbnail of user cj269
1 review
0 helpful votes
September 18th, 2020

Dress size description on the website is incorrect. My dress was the size I wear, and I felt like I ordered 2 sizes smaller than I actually did, because I ordered the size I wear and their size is way to small! I've been trying to return my item and it's been over a month since I've contacted them. They are extremely slow to respond, or they choose not to respond. So therefore I have no idea where to send my item back to. And, no refund for my money from the purchase. I'm very disgusted because they had the nerve to suggest I try selling my dress to someone to get my money back! They told me shipping to China was to expensive, even though I offered to pay for the shipping myself. I HIGHLY recommend that you shop locally and tell all your friends NOT to consider buying from this website! ~Submitted Honestly

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About the business

Buy 2018 newest style for wedding dresses, bridesmaid dresses and evening dresses at the wholesale cheap price. Be wonderful for your big day!

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