Where do I mail the ring for an exchange for a smaller size?? Ive emailed them several times and have not heard from them.

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Where do I mail the ring for an exchange for a smaller size?? Ive emailed them several times and have not heard from them.

asked by Mary C. on 6/3/18

4 Answers

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June B. · Answer 1 · 2020-03-24T06:16Z

June B.

on 3/24/20

I mailed mine back & they confirmed receipt. I don't want anything from them.

Italo Jewelry Inc
5650 Grace Pl
Commerce, CA 90022

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Melissa C. · Answer 2 · 2019-05-03T10:14Z

Melissa C.

on 5/3/19

Oh you can send it back, just don't ever expect to hear from them again. They won't respond to emails or voicemails, you won't be able to submit a ticket on their site, the live chat won't work anymore, and if you call, all you're going to get is a voicemail. There's literally no one to speak to once they have your money.

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Rosie K. · Answer 3 · 2019-04-29T04:14Z

Rosie K.

on 4/29/19

Italo Jewelry
5650 Grace Pl.
Commerce, CA 90022

Is their return address

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Amber D. · Answer 4 · 2018-12-03T08:34Z

Amber D.

on 12/3/18

They won't allow you to send it back. It's all a scam.

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Italo Jewelry Questions & Answers

Where do I mail the ring for an exchange for a smaller size?? Ive emailed them several times and have not heard from them.

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