Is Wish Legit or is it a Scam?

Many people want to know if Wish is legit or if it is a scam. Sitejabber has collected a total of 8,297 reviews on Wish. On Sitejabber, as of Apr 19, 2024, 4,534 members have written reviews where they rate Wish 1 star and said they had a problem with the site. 1697 (20%) reviewers described Wish as a scam. The problems that reviewers often refer to as a "scam" include poor-quality products, items that never ship, and refusal to provide a refund. 1764 reviewers (21%) complained about shipping problems. These types of problems can include never receiving the item, delayed shipping, and lost items. 2259 (27%) reviewers complained about refund problems on Wish. Refund problems can take the form of not receiving a refund, only receiving a partial refund, or delay in receiving a refund.

1,697 Sitejabber members describe Wish as “scam”

Sitejabber member Si U O writes the following about Wish having poor quality products:

“I'm writing this to All the World consumers. I'm pleading to you not to order anything from this company. I personally have no hatred for any person or any other country. Where this review originates is the quality, the poor shipping of my order (plastic bag), and I received a different color boot than I ordered. I'm requesting full refund via PayPal. This company is a BUST and a Consumer RIP OFF. Don't waste your time. Don't waste your money. Your welcome!”

Sitejabber member Gisella M writes the following about Wish lack of a refund:

“I made an order for numerous items. I received a package with a few items in it and when I was asked to review a particular item I realised it hadn't been in the package. Wish was adamant I had received it and would not refund despite me messaging many, many times stating I hadn't. I shall stick to ebay in future they have a decent customer service dept. that doesn't ssume the customer is lying. Terrible customer services, terrible experience.”

Sitejabber member Mark I posts some photos about their experience on Wish:

“I decided that I would try Wish from a Facebook ad and ordered 2 t-shirts at a remarkably low price. The product was a completely different design from what I ordered and the quality was very poor. It was a poorly hand-drawn imitation logo (counterfeit). Customer service replied that I ordered what I received, despite me documenting the order that I placed. Both times they closed the ticket before I could reply (customer service message ticket and then live agent). The second time, they sent a link to return it that didn't work and immediately closed the conversation before I could use it.”

Sitejabber member Ron V posts some photos about their experience on Wish:

“I ordered a four in one wet dry robot vacuum I received at least was told from customer service that the cleaning belts I didn't order the belt I ordered the machine that one they did refund but after a month we're waiting for a product you want the product that you ordered (2) order the countertop 3 to 5 gallon water cooler ice maker received a bag of ice bags that's right I said a bag of ice bags didn't order the bags to order the machine that makes the ice and the cold water that one is being reviewed for what they call it a return abuse I was not able to send a picture of what I received that's how quick they blocked it I've had returns before because I order something I expect to get what I order”

Sitejabber member Barry D posts some photos about their experience on Wish:

“I've bought many "gems" and "jewelry" on WISH. I continue to submit for refunds because I have a Gem Tester that confirms in 95% of the cases that the seller is sending me GLASS. I now have a huge collection of coloured glass that is advertised as "natural ruby, sapphire, garnet, emerald, aquamarine, moissanite, etc.". I've notified WISH for months now that their merchants are selling misleading fraudulent gems, but they continue to allow them to sell these items. No ethics involved here!”

Some reviewers reported positive experiences on Wish, claiming it to be a legit business. 1,458 reviewers (18%) gave it 5 stars. 764 (9%) reviewers described Wish as “amazing or very good”. 734 (9%) reviewers had a positive experience with shipping. This could mean fast shipping times and items that were not damaged upon arrival. 547 (7%) had good experiences with customer service and refunds or exchanges.

764 Sitejabber members describe Wish as “amazing or very good”

Sitejabber member Jessica M writes the following about outstanding prices:

“Wish has great stuff and great prices I buy a lot from them and would recommend them to the world. If you have any questions or problems with your orders youll have a response usually in twenty four hours and they always resolve any problem Ive ever had and that has only been a couple times that I didnt receive my things and theyd have me refunded in a day two at most so I love wish and will continue to order from them as often as Im able”

Sitejabber member Janne M writes the following about good quality products:

“Terrific products, stores, customer services. Very pleased with every aspect with every purchase. The "Daily Giveaway" is fabulous fun. 7days aweek and it is truely real. I have won numerous times and received the items as described in fine condition and quick delivery. First Look offers items for free in exchange for submitting a very honest reviewing of it. These perks are awesome and are presented in a very high caliber of honorable ethics. This is my true evaluation of my own experiences. I am sure that I am not alone in this appraisal. Check it out. Have fun, save money, all with confidence that "they have your back!".”

Sitejabber member Brehana N writes the following about Wish fast shipping:

“How much left?... It's that question that my daughters ask me when the order is a little delayed. In that I would like to see an improvement, and we know that there is fast shipping, but it is too much for a purchase of $ 2 dls. And in terms of claims we are very happy and if the product brings failure or is not what we expected always responds very kindly and returning the money, Thank you very much”

Sitejabber member Dan M writes about their great experience on Wish:

“Wish is amazing regarding their gadgets and other products, except for clothing, but it does take a while to get through the mail, but truly not everything is bad, somethings have served me for 2 years and going from there, so you mainly get what you paid for, but sometimes you may get a steal ;) (also keep in mind their clothing is mainly asian size, read the descriptions and ratings before buying any product.)”

Sitejabber member Sherry M writes about their great experience on Wish:

“First off you know its cheap things. Never buy anything too pricey clothes are small but i was use to this on ebay im a 5x in china which is a 1x american. Ive had no issues with support. Ive made numberous orders so far everything came sooner or later. I usually get a free item every day a 9pm and if I load pictures to my reviews I get another free item. Honestly its a fun site if you dont exspect it too fancy. Good areas are costume jewlery, pet supplies, craft supplies and anything cheaper here thats cheaper there.”

Sitejabber member Julie W writes about their great experience on Wish:

“I have order many many things from Wish. I do recommend that people look at description and the sizing. Some of the sizes are small. And what the material is made of You are also able to view in advance what it will cost to have it ship. Once you have ordered with Wish they will have items that are free. All you do is pay shipping. Another for discounts is if other people are ordering the same product.”