Is DressHead Legit or is it a Scam?

Many people want to know if DressHead is legit or if it is a scam. Sitejabber has collected a total of 457 reviews on DressHead. On Sitejabber, as of Apr 24, 2024, 242 members have written reviews where they rate DressHead 1 star and said they had a problem with the site. 107 (23%) reviewers described DressHead as a scam. The problems that reviewers often refer to as a "scam" include poor-quality products, items that never ship, and refusal to provide a refund. 80 reviewers (18%) complained about shipping problems. These types of problems can include never receiving the item, delayed shipping, and lost items. 131 (29%) reviewers complained about refund problems on DressHead. Refund problems can take the form of not receiving a refund, only receiving a partial refund, or delay in receiving a refund.

107 Sitejabber members describe DressHead as “scam”

Sitejabber member Judy F writes the following about DressHead having poor quality products:

“I order 11 garments and a pair of shoes. I did receive the garments, the quality is poor to fair. The shoes I did not receive at all. The package came with a note that two items were out of stock and that the money was being refunded to my PayPal account, however, I didn't pay with PayPal, I paid with credit card, and the money was NOT refunded. You only get one chance to keep me as a customer and you sure don't do it by ripping me off! I am angry! This is exactly why I hate buying from Chinese companies. They steal and have no respect for the consumer. Never again DressHead. I'm not going to fight to get $20.00 back, but lesson learned. In the end you lose by being greedy!”

Sitejabber member Camille E writes the following about DressHead lack of a refund:

“Received order three weeks soon as i seen items first off not material they say its goin be. Then there was a note saying one item was out of stock and they credit my jpay i dont have a jpay n my account was never credit n my emails were not return. Also they sent me a XL and i order all 2Xl cuz i know sizes arw from china the XL wouldn't even fit a 10year old of 100 pounds because i tried to give away so last thing material were the worst out of all places i ordered from definitely cheap made not even cloth legging n do not stretch at all. So i say do not order n they charge hella for shipping just for u to throw away”

Sitejabber member Priscilla w posts some photos about their experience on DressHead:

“I made order on Nov. 29,2019 revived it today Dec 11,2019. Boots size 10 women look like kids. My sweat suits size large also look like kids, have 2 pants xl look way to small. They was only one item that was right they were little. Purse pouches. Still haven't revived my free item. They will be returned. If you order from here make sure you order way to big. They item are not the right size all these are suppose to be wome”

Sitejabber member Leslie M posts some photos about their experience on DressHead:

“Ordered but just like 13 dollars worth to see if it was real and guess what never got my order so theres your answer I'm so glad I didnt spend more money and get my Hope's up just like my mom says if it seems to good to be true guess what it usually is they emailed me about my order I told them I never got it and they were rude about it told me if I wasnt going to buy anything I didnt need to contact them pretty much so there you go I really wish it was a legit site cause I loved there clothes and stuff and especially the prices!”

Sitejabber member Kecha L posts some photos about their experience on DressHead:

“RIP OFF! 1st of all came in a big ball of plastic NO BOXES! OVER 200.00 WHAT KIND OF BUSINESS IS THIS. SHOES WITH NO BOX! AS I WAS ADVISED BY EVERYONE! NOW I KNOW AND WILL BE WRITING REVIEWS OF THIS SCAM SITE CALLED DRESSHEAD! NOTHING IS AS DESCRIBED PLASTIC FALLING APART SHOES. SAD COMPANY! YOUR JUNK IS ON ITS WAY BACK NOW! VERY DISAPPOINTED LIES! ZERO IF I COULD GIVE! AND CUSTOMER SERVICE IS LIKE PULLIN TEETH!”

Some reviewers reported positive experiences on DressHead, claiming it to be a legit business. 152 reviewers (33%) gave it 5 stars. 44 (10%) reviewers described DressHead as “amazing or very good”. 57 (12%) reviewers had a positive experience with shipping. This could mean fast shipping times and items that were not damaged upon arrival. 19 (4%) had good experiences with customer service and refunds or exchanges.

44 Sitejabber members describe DressHead as “amazing or very good”

Sitejabber member Savanna N writes the following about outstanding prices:

“Hi ordered 3 dresses and 1 hoodie (the hoodie was a size too small but oh well everything else fits great) and got 2 free nice watches. 2 free bracelets, and 2 free eye brown draw on pencils! For great price I thought the dresses would of been cotton that I ordered but where silk and soft, but thick. Which I like because I havent seen anyone around here with one like that and I like different! It took 15 days to come in but it was wpre the wait! I just placed my 2nd order today! Thanks”

Sitejabber member Rebecca B writes the following about good quality products:

“I can't really understand the majority of the negative reviews about this company. The shipping is understandable as you are ordering from a company overseas, EVERYTHING you order from there takes forever to get to you. So you just have to wait for it. Anyway I've been ordering a lot of dresses and tops from there recently and have been very pleased with them so far. My clothes came in the correct sizes, the right colors, and were made of quality material. So I just can't understand the bad reviews. I really like their clothes so I am definitely going to keep ordering from there. My advice is to be patient with the shipping. If you do that you will most likely have an enjoyable experience.”

Sitejabber member Chili B writes the following about DressHead fast shipping:

“I placed an order 8 days ago for a sweater. Item arrived today. Superior quality item! Fast shipping. Great price! Item was delivered exactly as their listing detailed & as their picture posted showed. I WILL definately continue to order from them - i reccomend them to anyone, friends family, co workers and people i dont know. Also - excellent & quick communication with the company as well!”

Sitejabber member Bruce V writes about their great experience on DressHead:

“The clothes I have bought from Dresshead in general it's pretty good, I live in UK and it arrives in 5 days and the parcel service is great.The only real downside is the fact sometimes the product looks better on the website than when you actually receive it. You can't really tell what the material is like from the online pictures, sometimes it's quite thin, or the top is quite short when it's supposed to be an oversized top..”

Sitejabber member Linda l writes about their great experience on DressHead:

“I love to order from Dresshead. No need to worry about my order, Dressheard support email me the confirmation email after I completed the payment, it reminds me to make sure my order information and shipping address. Its wonderfully after I place 3 orders. Customer service emailed me the details order information with the tracking number for each of them. Excellent and convenient for me to track my orders and I received all of my orders in time.”

Sitejabber member Debra F writes about their great experience on DressHead:

“It's great, safe to buy form here, But you have to really read the description carefully when buying. Some stuff might be different in real life than the pictures. Watch out your email inbox you used on the website to find the tracking number and instruction for the tracking website. Keep an eye on the delivery AND the tracking information on the website, then you can know where the parcel is at any time.”