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I placed an order on 2nov and i have still no updates about the same. i would like to have my order cancelled due to this delay as it has literally served no purpose. and there is no communication with the customer care to even have the query addresses. my order no is100136063. please respond.

asked by har$#*!ha k. on 11/20/15

2 Answers
Namaskar har$#*!ha! We regret the bad experience you had with us, please accept our apologies for the delay in procuring your ordered product. The matter has been escalated to the concerned manager on priority. Please be assured, we will soon email you the exact status of your order. Once again we are sorry for the delay.
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Indianroots is a very unreliable supplier. I ordered a few items at the beginning of last year (in February) for a wedding in May. By August I had not received the items even though I had tried contacting customer services on several occassions and each time I was told that they were going to dispatch the order. Eventually in August, I told them that I was sick of this, they told me that all the products were not available any more and they would refund my money for items they could not get which were the main items for the wedding. I had ordered other supplementary items to save on shipping. I was refunded the price of the item and a token cheap scarf was sent with the other items - all by then absolutely unnecessary. I had to purchase from another supplier for the wedding. Do not waste your time with them.
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