IGVault has a rating of 2.92 stars from 463 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about IGVault most frequently mention customer service, original owner, and fortnite account problems. IGVault ranks 7th among Virtual Goods sites.
This company responds to reviews on average within 8 days
No positive highlights yet
I've been using iGV for months now for various game purchases and the experience keeps getting better.
Bought a game account 2 months ago, last week someone started playing the account and started sabotaging my game. Sent messages to the seller who doesn't reply. Loggedca ticket with igv vault who also sends messages to the seller (he doesn't respond to them either). In the end igv vault can't help me because the warranty is 15 days on accounts?! As far as I'm concerned all the sellers are scammers selling hacked and stolen accounts. Stay away from igv vault. They do not protect their customers.
Bought a game account 2 months ago, last week someone started playing the account and started sabotaging my game. Sent messages to the seller who doesn't reply. Loggedca ticket with igv vault who also sends messages to the seller (he doesn't respond to them either). In the end igv vault can't help me because the warranty is 15 days on accounts?! As far as I'm concerned all the sellers are scammers selling hacked and stolen accounts. Stay away from igv vault. They do not protect their customers.
Products used:
game account
I really enjoy buying game from this site, their service is amazing! I recommend this site to every gamer.
Account not delivered
I ordered an account which was not delivered after more than 7 hours. Contacting support only leads to promises but no resolution. I requested a refund of my order. When trying to purchase a different account, I had to do verification by submitting a passport photo. This was approved almost immediately. The photo holding the passport was another story. After an hour it is still not approved and I am told by support that their "leader" is sleeping. Don't waste your time on this website. Buy from Eldorado.gg instead as they deliver what you purchase and support is amazing.
Products used:
Never received the product
Dank iGV war der Kauf von WoW Classic Gold sehr bequem und der Preis lag unter dem Marktpreis. Ich bin froh, sie ausgewählt zu haben.
Faire des achats sur iGV a été incroyable, j'ai obtenu des crédits FC24 à un excellent prix, avec un processus de transaction simple et rapide.
I DO NOT RECOMMEND! I got scammed on my first purchase when i was just buying a car for my rocket league account
Super, rapide et sécurisé. Les prix sur les serveurs Retro un peu chère pour le moment:)
Déjà fait pas mal d'achat ( 350) mon niveau d'adhésion est a 0%.
Bref sinon tout est super
Legit dude Nice and friendly guy he has really good prices and overall would recommend ggwp …. I will reply if anything goes wrong so far amazing
All works in the beginning then it all gets taken away.
No replies from customers service either very unreliable
Hello Raphael B.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team
Good service, I got my gold in less than half an hour. The website and the seller seem trustworthy. Until now, there have been no issues.
Paid 700.00 for an account, they gave me false logins and refused to refund my payment. It's a complex scam, all the reviews on trustpilot are procured using bribes for discount vouchers. The sellers and support workers are one and the same. They are a heartless, unconscionable scamming company - avoid at all costs
Hello Brendon K.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team
El proceso de compra en la plataforma iGV es impresionante, la transacción de Oro Clásico de WoW fue rápida, con una respuesta oportuna del servicio al cliente.
Purchased an account from them and they tell you that they are helping you...they are waiting for your purchase warranty to expire. They will then tell you they can do nothing. Save your money and go somewhere else.
Hello RL H.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team
Parfait rien a redire, livraison rapide, exactes et conformes, un service client toujours au top.
Je recommande i gvault.
I bought a handful of accounts all at once so far more than 50% of them have been taken back but not only have they been taken back they are re-advertised by a different seller on the website... this is trash I was a fool and I read these reviews and almost all of them said the place was trusted that's a joke... everything you buy mostly has a 7 day warranty and for 7 Days even if the entire description is inaccurate on your purchase you still have to fight continually trying to get a refund. This last one in particular I paid $70 and it said I had full email access the moment I got the account I tried to log in not able to log into the email says there's a backup email that wasn't provided I asked for it I never got it but the seller denied my refund request again and again and eventually they just let the seller keep my money and then today the account was taken back from me and reposted under a different seller... customer service won't let you do anything and they won't help at all they say the warranties over that's the end of it but after the warranty is over you can't write a review against the seller. I'm trying to leave this review on every single website possible cuz this website is a den of Thieves. Below our screenshots of the accounts that I purchased that were taken from me within a very short time frame but my money not returned and then two in particular were immediately reposted for sale these guys are awful please do yourself a favor and heed this warning
It used to be a good site, but after rebranding it lost all advantages.
They froze my funds on the website and for a few weeks I haven't been able to do anything about it, I'm keep getting the message when trying to withdraw, "order splitting failed", and the customer service keeps copying and pasting the same answers.
Be careful with this website, because even after selling some offers, you will not necessarily be able to withdraw it, as in my case.
They keep sending the same formulas that "their team is working on it", but I've been hearing this for about 2 months now and there's no progress. Zero transparency in service, in issuing offers and managing them compared to what was there just a few months ago.
I do not recommend it and advise you to be careful
Hello Dawid J.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
We are developing this withdrawal function urgently. I believe you will be able to withdraw your balance soon. We will not freeze any of your available balances. Thank you for your understanding. When the withdrawal split function is online, we will You will be notified via email!We apologize again for the inconvenience.
Regards,
Igvault team
My order was completed quickly, very good, very safe,My friend told me about this site and I've fallen in love
Tip for consumers:
My friend told me about this site and I've fallen in love
Products used:
DOFUS
Most useful $#*! buy account and its already banned would never recommend this $#*! at all or there sit full inbreeds and $#*!s tbh
Hello james t.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team
Works fine, the only reason i dont rate 5 stars is bc i had to wait more then 1 minute.Really good seller gets back to you when u need him everyone buy off him 100 trustworthy
IGV est mon choix préféré pour acheter de la monnaie de jeu, les prix de l'or WoW sont très compétitifs, digne de confiance.
I was going to buy Fortnite accounts for my brother and After purchase seller tried scammed me because on the title it had Random account i didn't get money back me and the seller deal if i would buy one of the account from him i would get 100% skin account with many skin but also He give sme accounts with 2 skin there was lynx and zenith only after that i got explorer Emily and nothing else i used to wait for 3 days for manager to confirm my request for refund but they doesn't because they doesn't take back random accounts I got mad and i started fighting with agent called sandy
I think the seller know if he would made me buy random account if would not be able to refund money this website is scamming people
Tip for consumers:
I'm really angry
Products used:
I never got anything i wanted from here
Only i buy because seller promise me good accs Unless i wouldn't and i never likee anything to be careful seller name is Trusted_seller
He comprado una cuenta de Valorant, es tal como se describe, entrega rápida. Este es un sitio web confiable. Yo recomiendo.
I was skeptical at first about buying game gold online, but IGVault completely changed my perception. Their website is safe and secure, and the gold I received was exactly as described.
IGVault provides best offers of FIFA Coins, CSGO Skins, Pokemon GO Accounts, WoW Gold & MapleStory Mesos. Secure Payment, Fast Delivery & 24/7 Live Support!
Hello Ben W.
I'm very sorry for the problem that you have met, but we promise you to solve your problem, but we hope you can provide all necessary information thank you!
Please feel free to email us via service@igv.com or join our discord channel via https://discord.gg/6yqyfgHg to solve your problem more smoothly, thanks for your understanding
Regards,
Igvault team