Ichigomochi

Stay away from this company it's a scam! I ordered a nail kit back in April and still (2 months later)have not received it. I've even reached out to the merchant via email (because there's no phone number) several times with no response, but yet I've been getting promotional emails from them everyday! I had to report them to my bank as fraudulent.

I ordered Crystal Jewelry Glue back on January 22,2020. I still don't have it and the company said it has (allegedly) been shipped twice. Neither tracking number shows up as shipped via their tracking site or USPS. They were telling me to be patient, the product was on it's way. Now they don't even respond to my emails. So disappointed and irritated. Buy elesewhere.

Placed an order a month ago 4/12/2020, for two nail drills ($39.93). I received order confirmation and track number on 4/16. Since this date their never been any tracking information for my order. I reached out to the company several times, with no success. This scamming company don't have any other source of contact other then two bogus email address. Paypal has been notified of this issue as well as BBB. Run do not waist your time or money on these scammers.

I ordered April 12th. The nail kit. Today is June 10th. I recieved a piece of the kit I guess and there is no way for me to contact anyone and my money is just gone! This is not right. And should ne shut down until they are better equipped to be selling items in their entirety. I can't even do anything woth what came finally so its just waste.

I ordered 2 items from them over a month ago. They keep sending me emails stating that I can track my shipment with a tracking number provided. But when I try to track it, all it says is that it hasn't been shipped yet. They offered me 15% off the cost of my purchase, and then didn't apply it. When I complained, they said that they couldn't do anything about it because the transaction was completed. They said I'd receive my merchandise in 15 to 20 days. It's been 33 days now. I'm out $50.

I waited & waited 3 1/2 months and sent many emails. I only heard one time from company that gave me a tracking # and from there never heard from anyone again after multiple emails to the company. I finally got a package today with items & information is in another language with no explanation on how to use. STAY CLEAR of this company.

I ordered a foot peel packet on April 14th. Today is June 30,2020. I had a tracking number that shows the item hasn't left. Now when I go to track it the page or number doesn't exist! I've sent them numerous emails and was told to be patient. Now they won't respond at all. I have requested a refund several times as well!

Buyer BEWARE! It's a SCAM!

I order foot masks in May and it is now July and I have received nothing! I reached out to their customer service and no response. They sent me a tracker number and it must be a fake tracking number because NOTHING! Save your money because you will never receive the product. I'm going to try and see if my bank can get my funds back!

Ordered a product on 1/5/20. NEVER RECEIVED! I contacted them numerous times and they always said item had been shipped. When I tracked it was sitting in China somewhere. This is one of those companies that leads you to believe you are ordering from a US seller, NOT! Anyway, had to file a complaint with Paypal to get a refund.

Ordered 3 adjustable face scarfs from this company on 6/9/20. On 6/10/10, the next day, I received an email that my order had been shipped. I received the order today, July 9,2020. Extremely unhappy with my purchase and would not have bought the items if I had seen them before my purchase. The scarfs look so much better in the video. Very cheaply made with cheap material that certainly would not do anything to protect me from the virus. The scarfs have been sewn together very poorly with very noticeable defects in the stitches on the front of the scarf and threads coming out all over the place which need to be cut off and perhaps damaging he scarf even further. The quality is very poor at best. If I am brave enough trying to wear the scarf, I will have to be extremely creative as not so show the threads and poor stitching job. Further, the scarfs do not have any labels or washing instructions anywhere. Although I ordered from Ichigomochi, Paypal states The Swish Limited and AEX account indicates Smileyhomey. By the time everyone involved gets their share of the profit you are already paying way to much for the item. Further, the company does not accept returns so they can send you anything as long as it resembles in someway the item you ordered. I will not order from this company again. Wish I had listened to the other clients' complaints and bought elsewhere. I gave it two stars, rather than one, because, contrary to some of the other complaints, I actually did receive my order, although it took a month to get to me!

AVOID THIS SITE and do NOT I repeat DO NOT order or give them your hard earned money. I had even looked up reviews prior to purchasing and found good feedback from what I thought was reputable. Purchased using Shopify and Arrive to track it. After ordering and not receiving anything for over a month, I googled them and they have absolute $#*! reviews. Where was this before?!?! Their support email address is invalid and their "contact us" page has a fake $#*! Maryland address that they didn't even bother to complete. I am the real idiot here not researching enough, thinking this was a good idea. Reporting them to my bank and BBB. Bye Felicia.

I order from them April 2020. My item has still not arrived (over 2 months now). Just like the other comments, no one has returned my emails requesting a refund, or to even update me.

I ordered from this company May 2 it is July 1. My order is not here. I first contacted them to see where my order was after the 10 to 20 period they ask you to allow for shipping and they sent me a 'don't worry it's coming' and cut and pasted the paragraph from their shipping info which I had already read. I contacted them for a refund and they sent additional tracking information which is totally bogus, there has been zero movement of my package in the last 15 days. Just still waiting. The package is supposedly coming from Hawthorne (LA) I am in San Diego. What on earth is happening? Just another scam...

This is a total scam. I ordered in April and still haven't received product. And just like everyone else the tracking is not working. Total scam! How can people live with themselves!

I am writing this review so that none of the other customers go through what I have went through. I have NOT yet received my order. I initially ordered my products on 4/14/2020 and received the confirmation email but still haven't received my package. I asked where my order was on 4/24/202 and got a reply about the shipping methods and time frames which were 5-10 days for some locations and 10-20 for others but mine has still not came to my address and can not be tracked. I never received a tracking number. I only ordered a slim toning shirt but that was a exactly a month ago and I have been waiting on my order for 31 days. It's to the point now I am asking myself do I still even want the product? I hope your products get delivered if mine doesn't.

I ordered a nail drill in April and got the tracking number and all. Now I can't even track where my product is. I was told that it was in the way now they won't even respond to my emails. Total rip off. All I want is my product or my money back.

Just received this after 3 mths, but cant use it as no resin what is the point of that you are not worth dealing with

I ordered the foot masks and after 2 days, I decided that I didn't want anymore. They responded immediately (next day) and denied my refund. I responded again with their return policy screenshot which states, refunds can only be processed before it is sent to the shipper. I never heard from them for days until this morning when I got the tracking number for my order. Now that I have the tracking there is no shipping date AT ALL! Aside from that, they still won't answer any emails and won't send my product! It's been 3 months and still nothing. I'm in the process of contacting PayPal now for my refund. SMH!

DO NOT ORDER FROM THEM. THEY ARE SCAMMERS! SAVE YOUR MONEY!

I ordered the nail stuff and yet I didn't receive my package yet I emailed the company so many time and I never got a reply back I'm reporting this company bad customer service

Received a broken nail drill! They refused to do anything! Don't buy from this company! You will regret it! Fraud! Fraud! Fraud!

I ordered $176 worth of the products on dec 2019 and have not receive it yet. This is a scammm... i called my bank to get the money back... NEVER order from them

I placed a order last month and have not received my products yet. I received a email saying they are shipping it an the tracking number they provided is not valid.

I order my items on 5/08/2020 I received a tracking number with no detail to date it is 06/13/2020 I tried to use their email it simply say choose email i want to send it from then blank no way to input it the message. I tried to contact carrier it is in Chinese menu page can be translated in to English the postal page cannot. There is no way to get ant information about the product i purchased and paid for; Service is non existence. There no one to contact. The reason I am writing this hopefully some one will contact me. Please don't buy from them!