We’re in this together! Stay safe with our COVID-19 guide

Developed in part with a grant from
the National Science Foundation

I order a prepay phone from hsn. my computer has not working. I order the phone over my home phone. I received the phone from hsn,no problem. My other cell phone was still working til the middle of oct. .so I did not activate the new phone. all the paper work I receive with the new phone, didn't give me a time limit to activate. it was till I try activating the phone that I found out that I lost the year contract and the 1200 min. that came with the new phone. I got my computer fix and back online in oct. as well. I call Hsn and talk to a person they and they said there was nothing they could do. She gave another phone number to call.
I called that number about 5 time, someone would answer and hangup. all I would like is to get the year contract and the 1200 mins. that they said I would get on tv. oh and on tv as far as I can remember, they did say anything about a time limit.

asked by james t. on 12/7/15

1 Answer
They tell u how long u hv to activate that phone! It's called 'pay attention'. I've been with them over 15 yrs. I do a lot of shopping online. Can't beat the returns or customer service. Watch ur items for 30 day price decrease. They refund the difference!! I hv a blast getting $$ back.
Helpful (2)

Add your answer

I am affiliated with this business
I have no affiliation with this business
Posting guidelines

More questions about HSN

Ask a question

Get answers from the HSN staff and other customers.

Posting guidelines

Is this your business?

Owners and employees, register now to answer these questions from potential customers. Register now

Have a question about
Post Review