Hotel Power Questions & Answers

Here’s what consumers have asked with answers from Hotel Power staff and previous consumers.

6 questions answered

0% answered in 1 day

Question:

How do i get my money back, after they ruin my reservation? How do i get my money back, after they ruin my reservation?

Answer:

Hello Jorge, Can you give more information on what happen, and also can I get you email address so that we can see what can be done for you? Thanks

By Hotelpower R., over a year old

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Question:

I booked a hotel room from your site, i have'n got an confirmation email with the confirmation number I booked a hotel room from your site, i have'n got an confirmation email with the confirmation number

Answer:

Hello Christian, What the name on the booking so that I can look into it for you? Thanks,

By Hotelpower R., over a year old

See more answers (2)

Question:

I canceled my reservation over the phone on 11/17/18, the same day i made the reservation online. when should i be expecting my refund? I canceled my reservation over the phone on 11/17/18, the same day i made the reservation online. when should i be expecting my refund?

Answer:

Hello Sara, What's the last four digits of the credit card so that I double check to see what was done to your booking. Thanks

By Hotelpower R., over a year old

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Question:

I had a $49 charge on my credit card for your organization and i have no idea why? I had a $49 charge on my credit card for your organization and i have no idea why?

Answer:

Hello Ruthie, Did you call in to get refunded? If not I can help you. Thanks,

By Hotelpower R., over a year old

Question:

Hello i booked my hotel room through your website about 2 weeks ago and i still haven't received any confirmation number. Hello i booked my hotel room through your website about 2 weeks ago and i still haven't received any confirmation number.

Answer:

Hello Juliana, Send me your email address so I can see what I can find out for you, sorry for the long wait.

By Hotelpower R., over a year old

Question:

Once they have double charged you, what is the likelihood of seeing your money again? Once they have double charged you, what is the likelihood of seeing your money again?

Answer:

Hi Dence, We are so sorry to hear about your most recent experience. We would like to learn more about what happened and if we can help make your experience better, Please provide us the best way to contact you?

By Hotelpower R., over a year old

Question:

Typical questions asked:

How long does shipping take?
What is the return policy?
Where is the company located?

Hotel Power Questions & Answers

How do i get my money back, after they ruin my reservation? How do i get my money back, after they ruin my reservation?

I booked a hotel room from your site, i have'n got an confirmation email with the confirmation number I booked a hotel room from your site, i have'n got an confirmation email with the confirmation number

I canceled my reservation over the phone on 11/17/18, the same day i made the reservation online. when should i be expecting my refund? I canceled my reservation over the phone on 11/17/18, the same day i made the reservation online. when should i be expecting my refund?

I had a $49 charge on my credit card for your organization and i have no idea why? I had a $49 charge on my credit card for your organization and i have no idea why?

Hello i booked my hotel room through your website about 2 weeks ago and i still haven't received any confirmation number. Hello i booked my hotel room through your website about 2 weeks ago and i still haven't received any confirmation number.

Once they have double charged you, what is the likelihood of seeing your money again? Once they have double charged you, what is the likelihood of seeing your money again?

After refusing the charge back.emails from stuart & marvin saying i will be receiving my money well where is my money???!!!! i want my money back!?

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