How easy is it to get a hold of customer service at HomeEssentialsDepot?
Asked by Pamela T. on 4/12/2020
3 Answers
Christine C.4/12/2020
I emailed the company about the fact that I did not receive my order. They eventually sent me a transit number and told me to research the issue. I googled usps and gave them the tracking number. They said it was supposed to be delivered April 5 but they could not prove or verify that. I told the company. They told me to ask my neighbors if they had my package. Why would usps give my package to my neighbors during a stay at home? I told them the neighbors did not have it. Instead of honoring the sale they sent me the usps receipt, which again has no proof of delivery.
Jessica G.8/25/2020
It is IMPOSSIBLE to get ahold of them. They don't respond emails and their telephone number isn't even active. Its all a scam, I reported them to my bank as fraud. Run the other direction these people are a bunch of low life thieves!
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