• HomeAdvisor (Powered by Angi)

HomeAdvisor (Powered by Angi)

Overview

HomeAdvisor (Powered by Angi) has a rating of 3.13 stars from 8,501 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HomeAdvisor (Powered by Angi) most frequently mention great job, next day, and timely manner. HomeAdvisor (Powered by Angi) ranks 1st among Home Improvement Other sites.

  • Service
    547
  • Value
    471
  • Shipping
    127
  • Returns
    166
  • Quality
    428

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 65.1%
Positive
84
Neutral
4
Negative
41
385
See all photos

What reviewers want you to know

Positive highlights

  • Finding trustworthy, fair and quality work is a challenge.
  • I will definitely be using Home Advisor for future projects.

Critical highlights

  • I will NEVER use Home Advisor again, as it is useless for me.
  • I call customer service HomeAdvisor the guy was hard to understand and he told me he was at home with no supervisor?
How would you rate HomeAdvisor (Powered by Angi)?
Top Positive Review

“Handyman”

Warren M.
1/21/21

Provided a list of handymen in my area with reviews, I chose one that was right for my needs and they did excellent work

Top Critical Review

“Refused to change review”

margaret m.
2/8/24

Mountain Home Remdeling in Laural MD did my roof. At first glance it looked great,so I gave a high rating. Within a short time I had stains on my ceilings, a sheet rock peeling and falling out of place. They sent someone todo a worthless repair job that lasted only a short while. I have a great deal of damage I have had to pay for broken rafters and repairs to vents system. Repair is needing to be redone where handyman supposedly fixed. Yet, Angi refused to downgrade my review.

Reviews (8,501)

Rating

Timeframe

Other

Reviews that mention popular keywords

home advisor (1808) customer service (361) credit card (155) phone number (121) quality work (46) future projects (31) right company (29) home projects (55) response time (31)
Thumbnail of user billc1459
1 review
0 helpful votes
September 10th, 2023

Manny Litvac owner of
OCare Westfield, MA was hired to pick up heavy leaves,
and bush removal in an area
Over grown for years. Others have tried and and given up. Very impressed! He gives senior discounts and does exactly what he says. We are puting together an additional job list that needs to be done. Manny does landscaping and mowing, seeding, spring, fall cleaning. Pressure wash, etc call Manny at
*******681 He does many types of
Yard work so ask him when you call.

Thumbnail of user frankk281
1 review
18 helpful votes
June 4th, 2020

Eric & Lauren Stirling are top-of-the-list for custom ironwork and design at "AFAB Welding & Art" in Wolfeboro, NH.
The photo below speaks for itself. A difficult spiral staircase, on the mark for price, on-time delivery and installation and excellent customer service. With a smile and a handshake, wonderful people indeed. My wife and I are more than satisfied, we are delighted with the end result.
Frank & Evangelista

Service
Value
Thumbnail of user johnandrobins
2 reviews
0 helpful votes
June 3rd, 2023
Verified purchase

This was a significant investment for us, but one that was competitively offered. Mike and his crew were prompt, efficient, thorough, and completed the work in two days. The crew left our pool and surrounding landscape in good condition. I would recommend Desert Mesa Pools services to anyone needing pool deck repair.

Thumbnail of user margaretm162
8 reviews
2 helpful votes
February 8th, 2024

Mountain Home Remdeling in Laural MD did my roof. At first glance it looked great,so I gave a high rating. Within a short time I had stains on my ceilings, a sheet rock peeling and falling out of place. They sent someone todo a worthless repair job that lasted only a short while. I have a great deal of damage I have had to pay for broken rafters and repairs to vents system. Repair is needing to be redone where handyman supposedly fixed. Yet, Angi refused to downgrade my review.

Tip for consumers:
Allow for honesty

Products used:
Roofing

Service
Value
Shipping
Returns
Quality
Thumbnail of user susans4949
1 review
0 helpful votes
July 28th, 2022
Verified purchase

The scope of the work Gus is doing is far more then just painting cabinets. He is repairing damage and completing the work in a bath room as well as the kitchen (which a previous contractor made and then walked away from). In addition he built a new cabinet strong enough to hold a granite bar top. He is estimating he will be through in less then 3 weeks and at the speed he is working, I have every reason to believe him.
He is prompt, neat and remains in contact daily. I just wish I had hired him first.

Service
Value
Thumbnail of user doreenp97
1 review
0 helpful votes
September 29th, 2022
Verified purchase

Angie's provided several options quickly! It was great to know the contractors were vetted thru Angie's list. I will use this service to help me find the right person or company for all my projects. I especially appreciate not being inundated by many contractors, only a few viable prospects which served me well.

Thumbnail of user margareth622
1 review
0 helpful votes
November 18th, 2020
Verified purchase

I recently bought a new build home and needed a fence installed. I chose a coated black chain-link fence with one single gate and one double gate. I chose black to match accents on my home and I was the first in my cul-de-sac to install a fence. I have received many compliments on the fence so far and have set the bar for fences to follow. I am very happy with how everything turned out and the attention to details

Thumbnail of user johnc5426
1 review
0 helpful votes
October 20th, 2020
Verified purchase

Erin and Abe at Home Advisor were both most helpful, particularly Erin. Erin arranged for two contractor appointments. I used one of those contractors.
I did not like getting two immediate email request for payment from Home Advisor when I was going to pay the contractor directly. I paid the contractor the full amount, on the day of the work, and he deposited that check the same day. He could not have gotten his money faster.

Thumbnail of user randyl666
1 review
0 helpful votes
January 8th, 2024

Angi/CactusNectar, LLc was recommended and did a terrible job that was unprofessional, unethical with no attention to detail. They promised a bathroom remodel in 1 month, but took them 5 months. Couldn't level floor for tile installation and had to have a professional flooring company come out to do the job correctly. Everything had to be redone at least twice. Didn't clean up or do a final walk through. DO NOT RECOMMEND TO HIRE!

Tip for consumers:
Honest reviews and recommendations along with screening of their workers

Thumbnail of user pnb38761
1 review
0 helpful votes
August 21st, 2023

Patios and More Landscaping Services LLC. We just had a water-front Landscaping project completed by Mike and his team. It turned out beautifully. It required frequent and clear communication between ourselves and Mike who was readily available to help us along the process. The team was understanding of our attention to detail and carried out the plan as promised. It was a very good experience! We appreciate all the hard work!

Service
Value
Thumbnail of user donnap706
1 review
0 helpful votes
December 1st, 2020
Verified purchase

Terrible at first
I was cancelled twice I got AOC from home advisor but did my own contacting because after being cancelled then dealing with Rude BEN in customer service It turned out ok by my hiring ACO

Thumbnail of user sergior311
1 review
0 helpful votes
October 15th, 2022
Verified purchase

Put need online and had professional tree company out in an hour. Lucky for us they were already in the area.

Thumbnail of user jayner46
4 reviews
2 helpful votes
August 30th, 2021

Freddy and his company were so easy to work with. They showed up on time, completed the work quickly at a very fair price. Freddy was there to answer any questions. He was even able to supply workers for drywall repair and rotten wood I was unaware of that they ran into. He takes great pride in delivering a job he's proud of. I will use his for all my work from now on. Please see my before and after

Thumbnail of user gueldac
1 review
0 helpful votes
August 7th, 2023

Arturo was kind and very knowledgable about the health of our trees. His company removed 5 dead trees and trimmed all the other trees in our yard. They were prompt, efficient, did an excellent job and cleaned up afterwards. We also called them back for a 2nd job - cleaning our roof and gutters. The crew did a fantastic job and cleaned up afterwards. I highly recommend Littke Shepherd's Services. We plan to use them for other projects in the future..

Thumbnail of user normac312
1 review
0 helpful votes
October 25th, 2022
Verified purchase

Spoke with Angie's list regarding finding someone for attic insulation. Person on the phone had very good telephone etiquette. Was friendly and helpful. I was given information on one company that I included in my search for the job

Thumbnail of user marthaa642
2 reviews
0 helpful votes
September 19th, 2023
Verified purchase

You directed me to Sal and he did a terrific job. You were very prompt in getting my need out there and the calls started coming in of which I only needed Sal's

Thumbnail of user marionm166
1 review
50 helpful votes
November 9th, 2020

I contracted with Home Advisor to find me a "Professional" to re-grout my shower tile; the guy was at my house for 5 hours, and all I got a horrible mess of smeared grout on all my tiles, walls, tub, soap dish, bathroom floor and down my stairs. The "Pro" told me he would be back the next day to finish the job but never showed even though he rescheduled himself. Now Home Advisor is trying to get me to pay for someone to "fix" the problem their guy created! It's a disaster, I will NEVER use them again!

Thumbnail of user josephg1886
1 review
0 helpful votes
October 5th, 2022

I recently had a modular home repainted on the outside at the Lakes of Melbourne Fl Community. By M&K Custom Painting and I was amazed! At the professional work they did. The home looked brand new! The husband and wife team was so pleasant to work with! They are very friendly, knowledgeable and fantastic painters! They gave me a fair price and did a great job! Highly recommended!

Service
Value
Quality
Thumbnail of user lisab2069
1 review
0 helpful votes
December 6th, 2020
Verified purchase

I was able to find right away within just a 1/2 of a minute, professional cleaner to come and clean my house! Thank you!

Thumbnail of user scottp1186
1 review
0 helpful votes
February 23rd, 2022
Verified purchase

Got a good company way to many phone calls and emails from Angie's list
Told them to stop at least 5 times

Thumbnail of user belindab355
1 review
0 helpful votes
July 24th, 2023

White's Tree Service came to trip up trees that were hanging to the ground. They did about 5 or more trees and even went up a little higher than we originally asked for without charging any extra. They arrived on time and was finished in 1 hour. I would highly recommend them to anyone who needs tree work! The also gave us a great price!

Tip for consumers:
No

Products used:
Tree trimming services.

Thumbnail of user tomt573
1 review
0 helpful votes
December 14th, 2020
Verified purchase

Homeadvisor did not properly match appropriate contractors to my work request. Several contractors contacted me but were unable or not equipped to perform work requested. I don't think it's appropriate for homeadvisor to charge contractors for incorrect referrals. Don't send me tree removal services when I don't have a tree to be removed. I was fortunate to find one contractor to take my job after getting six incorrect referrals.

Thumbnail of user diannec246
1 review
0 helpful votes
May 23rd, 2022
Verified purchase

Home Advisor Powered by Angi is more complicated than Home Advisor was. There are more steps and I'm not sure what step of the process I'm in at any given time. I got multiple emails about booking my project after I had chosen a vendor (who responded very quickly, and the work was completed. I don't like getting an estimate on the job without speaking with anyone. It's too easy for something to be lost in the process.

Thumbnail of user ruthgm
1 review
0 helpful votes
September 14th, 2023

Mr. Scot reached out to me very fast. He was able to give me a quote in a timely manner.
The job only took i day. The fence looks amazing and i am so grateful for him coming to see about me.
I will refer Him to anyone that needs their fence repaired. Thank You. Ruth Murray in savannah ga

Thumbnail of user rudiv11
2 reviews
6 helpful votes
January 10th, 2023

Tried to make an appointment with their recommended contractor Pavex 3x and 3x they didn't show up at the agreed time. Horrible customer service.

Products used:
None

Service
Value
Quality

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From the business

HomeAdvisor (Formerly ServiceMagic) is a leading website and mobile app provider offering free tools and resources for home improvement, repair and maintenance projects. More than 25 million people have trusted HomeAdvisor's patented ProFinder technolo...

Company Representative

Thumbnail of user marilynm450
Marilyn M.
Customer Support
Typically does not respond to reviews

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