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on 11/19/18LIE, LIE, LIE! We canceled the same day they took the money out of the account. They said it was canceled immediately and promised a refund. The conversation was also recorded by our bank (2 speakerphones) It's been a week and still no refund. Just filed claim against them with our bank. The bank was kind enough to give back the $156 in overdraft charges that happened because of this.