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Why do we have to resort to this contact?
You never have any contact details on your website for owner contacts.
Customer relations do not exist/

asked by Lorraine L. on 7/20/15

2 Answers
I totally agree, as an owner of 4 properties advertised and who totally disagrees with Online Payment Protection and all the problems it creates (just read the trust pilot reviews) all of my properties are constantly on the back pages as I do not have the OPP stamp on them, as I pay an annual fee for all of them and most of the others are 'free listing' whereby Holiday Lettings gets a large commission on each booking, I am disgusted at the new system, especially as I have been a loyal customer since 2008. Don't bother advertising with the other big names out there, they have just changed their system and its even worse.
Helpful (1)
A lot depends on the individual owner's. When we receive an enquiry for accommodation we ensure our personal contact details are forwarded immediately and try and by pass Holiday Lettings for future conversations and bookings. I would suggest booking accommodation where Holiday Lettings are not handling the money. Deal direct with the owners
Helpful (1)

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