• HokageStore

Overview

HokageStore has a rating of 3.33 stars from 15 reviews, indicating that most customers are generally satisfied with their purchases. HokageStore ranks 72nd among Anime sites.

How would you rate HokageStore?
Top Positive Review

“I am really glad”

Boris J.
4/24/20

I am really glad with the unique anime design which makes my Dragon Ball t-shirt completely different! It makes me the centre of attraction wherever I wear this and gives a nice look to my body.

Top Critical Review

“Counterfeit operation”

Jason L.
10/20/19

Illegal bootleg operation. They sell counterfeit merchandise from China. Stay away from these criminals.

Reviews (15)

Rating

Timeframe

Other

Thumbnail of user borisj9
3 reviews
2 helpful votes
April 24th, 2020

I am really glad with the unique anime design which makes my Dragon Ball t-shirt completely different! It makes me the centre of attraction wherever I wear this and gives a nice look to my body.

Thumbnail of user jasonl389
2 reviews
4 helpful votes
October 20th, 2019

Illegal bootleg operation. They sell counterfeit merchandise from China. Stay away from these criminals.

Thumbnail of user tamekaw5
2 reviews
2 helpful votes
March 10th, 2019

THIS PLACE IS A SCAM. ORDERED A PRODUCT STILL HAVENT RECIEVED THE ITEM AND THEY TOOK THE MONEY IMMEDIATELY AFTER ORDERED PLACED. SENT THEM MULTIPLE EMAIL REQUESTING THE PRODUCT OR REFUND AND THEY KEEP SENDING THE SAME GENERIC MESSAGE. I AM CONTACTING THE ATTORNEY GENERALS OFFICE AND BETTER BUSINESS BUREAU OF MY STATE. ALSO AMERICAN EXPRESS TO TRY AND RECOUP THE FUNDS. PLEASE DONT ORDER FROM THIS COMPANY ITS A SCAM AND MY DAUGHTER IS DISAPPOINTED.

Thumbnail of user hokages
Hokage S. – HokageStore Rep

Hello! Thank you for the review! According to our Refunds & Returns Policy (https://hokagestore.com/refund-policy/), you can request a refund or reshipment for ordered products if: you do not receive them within the guaranteed time (45 days not including 2-5 day processing); you receive the wrong item; you do not want the product you have received (but you must return the item at your expense and the item must be unused). You've placed the order on the 16th of February. The processing time for all orders is 2-5 business days. Your order was shipped on the 22nd of February. The approximate delivery time for all orders is 7-30 business days (work days of the week). Now is the 11th of March and it's 11th business day since your order was shipped. Please wait for your order patiently. If you didn't receive the order within the guaranteed time (45 days not including 2-5 day processing), we will issue you a refund or resend the item.

Thumbnail of user lilyo6
1 review
0 helpful votes
July 23rd, 2019

The discounted prices are a great bonus so I can give really great presents but with great savings. The free delivery is a massive draw. I just shop as and when without trying to tie up orders to save on delivery charges. Great job Hokage store!

Thumbnail of user walterw92
1 review
0 helpful votes
March 12th, 2019

I was really nervous about ordering a tshirt online having never seen it in person before, however I had no reason to be nervous! The Tshirt arrived at the expectd time and it is beautiful! Wonderful quality and the colour is true to the sample swatch. I will definitely be ordering my other clothes from Hokagestore.

Thumbnail of user annas380
7 reviews
3 helpful votes
January 22nd, 2019

I'm always worried about buying from somewhere new but the clothing was cheap so I thought I'd give it a go. My dragon Ball clothes arrived quickly and the condition was brilliant. I will be buying from here again and I would most definitely recommend it to others.

Thumbnail of user elenam85
1 review
0 helpful votes
January 21st, 2019

I was very satisfied with my order. All the shirts were very nice and they arrived quickly. The customer service is excellent, they are always seeking out to make sure everything met my expectations!

Thumbnail of user dianab184
1 review
2 helpful votes
June 7th, 2018

Just perfect. Ive missed my order number and couldnt track it. I contacted their support and they helped me fast. Also the received product is very good quality, no smell, well packaged and not damaged. I like this store!

Thumbnail of user hokages
Hokage S. – HokageStore Rep

Hello! Thank you for the review. We are always happy to help you!

Thumbnail of user ninad58
1 review
3 helpful votes
March 21st, 2019

I ordered a naruto backpack for my daughter's birthday. They had just what I wanted, no shipping charge and shipped out after 3 days. I received it very fast, in about 3 weeks. I would order from them again in a heartbeat!

Thumbnail of user thatd
1 review
1 helpful vote
September 25th, 2019

I ordered a case and never got an email back like for shipement or something like that. Even contacting the support isnt helping cause they dont answer. Rip my money

Thumbnail of user hokages
Hokage S. – HokageStore Rep

Hello! We are incredibly sorry for caused inconvenience! Could you please send us your order number and we'll check it right now?

Thumbnail of user alexs396
1 review
1 helpful vote
January 22nd, 2017

My son adores anime and loves posters so much! I was thrilled to come across his store, and decided to get my boy a couple of posters. My order came in 14 days, thats fantastic! No problems at all, so I will surely order again, and will 100% recommend it to friends.

Thumbnail of user hokages
Hokage S. – HokageStore Rep

Hello! Thank you for the review. We are always happy to help you!

Thumbnail of user brandonk120
1 review
2 helpful votes
June 24th, 2019

Package was horribly mangled when it arrived, and the figure was broken. Beyond that, the figure itself was incredibly cheaply made. Bad paint, missing items, etc. Will never buy here again.

Thumbnail of user brianw395
1 review
1 helpful vote
October 2nd, 2018

This website is not real. They're phone numbers will lead you nowhere. It is impossible to find a customer service representative. They are sending me the wrong product and trying to run out the clock on their cancellation policy. DO NOT TRUST THEM!

Thumbnail of user hokages
Hokage S. – HokageStore Rep

Hello! We are incredibly sorry for the caused inconvenience! Could you please send us your order number or email that was used while ordering? We will check your order and try to solve the problem.

Thumbnail of user danielt266
1 review
0 helpful votes
September 5th, 2018

Cool store! There are so much cosplay costumes! Halloween comes soon and I am very glad that I found this store. Ordered naruto cloak and now I am a real hokage!

Thumbnail of user hokages
Hokage S. – HokageStore Rep

Hello! Thank you for the review. We are always happy to help you!

Thumbnail of user bobr223
1 review
1 helpful vote
July 4th, 2018

I ordered Konoha Naruto hoodie from this store for my sons bday. He is so glad and happy. And you know, i thought it would be worse than expected. But the quality is really good. Hoodie is very warm and soft. Thank you for such cool goods.

Thumbnail of user hokages
Hokage S. – HokageStore Rep

Hello! Thank you for the review. We are always happy to help you!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Great selection of Naruto and other Anime merchandise at affordable prices! Over 200 Anime related items: cosplay costumes, clothes, accessories and action figures.

Company Representative

Thumbnail of user hokages
Hokage S.

How do I know I can trust these reviews about HokageStore?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about HokageStore?