• Harry's

Harry's

Overview

Harry's has a rating of 2.79 stars from 2,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Harry's most frequently mention new blades, gillette fusion, and poor quality problems. Harry's ranks 1st among Shaving sites.

  • Service
    208
  • Value
    213
  • Shipping
    211
  • Quality
    214

This company responds to reviews on average within 1 hour

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
4
170
See all photos

What reviewers want you to know

Positive highlights

  • As part of the "Mystery Gift" program, I received a bottle of the Body Wash.
  • Absolutely the best razor, razor blades, and on line service.

Critical highlights

  • Customer service has not responded to a shave gell problem.
  • Your shaving cream is as good as others but no better.
How would you rate Harry's?
Top Positive Review

“Good, affordable, quality products!”

Charlie M.
7/19/21

I have a recurring subscription to Harry's and usually get their razors and their new deodorant. I like the stone and redwood scents and they actually work! I also live life on the wild side and sign up to receive a mystery item with my order. They're a great way to try out products for just 5 bucks (plus if you don't like it, you can request a refund). Also, their customer service is really good as well. If you email in, you get a personal email back from a real person that you can reply to! Great work, Harry's

Top Critical Review

“Company doesn't believe that boys are boys and girls are girls!”

John R.
8/25/23

They lost me when they went Woke! Go Woke Be Broke! Blades don't last very long, I wasn't liking Harry's products much before other than the fact that it's cheap but then, when I heard of the story with the Daily Wire, I boycotted Harry's and Gillette! I encourage you to do the same! Stop the normalization of woke practices like Drag Queen Story Hour and the like! Wake Up America! Let's be the Light to Other Nations. Bring up our children to be the best. God Bless America.

Reviews (2,924)

Rating

Timeframe

Other

Reviews that mention popular keywords

body wash (142) razor blades (169) face wash (81) customer service (311) shaving cream (284)
Thumbnail of user tomh2322
1 review
0 helpful votes
April 9th, 2024

About 1 month ago I received an offer from HARRY'S offering me a razor blade and shave cream for $5.00. I paid/ordered the promotion. This morning I woke up and checked my bank as I always do, and saw a debit for $24.00 and when I dug a bit deeper I see that HARRY'S had placed me on "Auto-Ship" and that the payment was in process. I don't even know what HARRY'S is Auto-Shipping me. Please know that I did not sign up for anything other than the $5.00 promotion. I sent HARRY'S an email this morning but so far in vein -- no answer. The razor's shave was just OK, not great. A product that I would not repurchase. Now after the unwanted "Auto-Ship" issue I will NEVER buy a HARRY'S product again!

Products used:
Not sure. The unauthorized/unwanted Auto-Shipment has not yet arrived

Service
Value
Shipping
Returns
Quality
Thumbnail of user jefft57
Brent -. – Harry's Rep

We're sorry for the confusion, Tom. When ordering our Starter Set, you also sign up for a recurring Subscription, based on how often you shave. We try to make that pretty clear at check out - before the order is placed. It's also within the email confirmation that is sent to you immediately after your order has been placed.

We answer our emails within the order they were received, so we thank you for your patience in advance. We'll be happy to get you taken care of. Again, our email is help@harrys.com. Thank you.

All the best,
The Harry's Customer Experience Team

Thumbnail of user kalag10
1 review
0 helpful votes
October 4th, 2020

I ordered these for my boyfriend monthly at first until we ended up with a stockpile and I started using them too! Just as good as the Venus if not better. It's always something we would forget at the store so it's nice for them to come straight to our door!

Thumbnail of user manuell70
1 review
1 helpful vote
February 21st, 2020

Harry's razors are the best in the world, I would highly recommend them to anyone, smooth shave no nicks or cuts and a great price!

Thumbnail of user afaqz
1 review
0 helpful votes
August 17th, 2022

Thanks SKYLAR in the customer service department for your help in resolving an issue I had. I'm looking forward to receiving my trial kit as well as replacement blade pack!

Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks for the shout out here, Afaq! We'll defintely pass this along to Skylar! We hope you're enjoying the Shave!

All the best,

The Harry's Customer Experience Team

Thumbnail of user johnr6563
1 review
0 helpful votes
August 25th, 2023

They lost me when they went Woke! Go Woke Be Broke! Blades don't last very long, I wasn't liking Harry's products much before other than the fact that it's cheap but then, when I heard of the story with the Daily Wire, I boycotted Harry's and Gillette! I encourage you to do the same! Stop the normalization of woke practices like Drag Queen Story Hour and the like! Wake Up America! Let's be the Light to Other Nations. Bring up our children to be the best. God Bless America.

Tip for consumers:
I threw all of their products that I purchased in the trash after their recent Woke transsexual Ad Campaign.

Products used:
Stainless steel shave handle, shaving cream, and blades. Also purchased a second handle was not the greatest quality.

Service
Value
Shipping
Quality
Thumbnail of user danc643
1 review
0 helpful votes
April 22nd, 2020

Thank you for making my miserable morning shaving experience somewhat enjoyable! Always hated going to the store and staring into the expensive locked box of razors. Thank you

Thumbnail of user angelob87
1 review
0 helpful votes
September 22nd, 2020

I initially received my package with the blades missing during transport. I contacted customer service and made them aware of the issue, and they turned around and shipped a replacement promptly. Thank you for the outstanding service!

Thumbnail of user nalab1
1 review
0 helpful votes
April 16th, 2020

I bought this product for my husband, but I ended up trying it on my legs and underarms. I can't tell you how nice these razors are. I have very sensitive skin and usually have itchy legs when I shave, but Harry's starter kit leaves me with non-itchy legs. I really love this product. I heard about this company from tv. When they declined to be bought by a bigger company I needed to try this product, because it was so bold of them not to sign with a big company. Now that I have tried it, I will never use "fancy" female razors again.

Thumbnail of user paulettec57
1 review
0 helpful votes
July 27th, 2020

Wild about Harry's: their clean, neat easy to use website, their superb products (use blades, razor, body wash, shave gel), neat, efficient packaging. Prompt deliveries. Gave gifts to nephews who were thrilled. Excellent company. And sweet to add a free little bottle of hand sanitizer in last order. Classy organization.

Thumbnail of user paulb2080
1 review
0 helpful votes
May 24th, 2020

I've used Gillette my whole and hated shaving. The first time I used Harry's I couldn't believe what a great shave I got. It was best shave ever. No cuts, no burning, just a smooth easy refreshing shave. I'll never use anything else again.

Thumbnail of user rowen2
1 review
0 helpful votes
November 16th, 2020

Harry's provides great service. Customer Service is friendly and quick to respond. There is a simple process to set up and manage your orders.

Thumbnail of user charliem222
1 review
1 helpful vote
July 19th, 2021

I have a recurring subscription to Harry's and usually get their razors and their new deodorant. I like the stone and redwood scents and they actually work! I also live life on the wild side and sign up to receive a mystery item with my order. They're a great way to try out products for just 5 bucks (plus if you don't like it, you can request a refund). Also, their customer service is really good as well. If you email in, you get a personal email back from a real person that you can reply to! Great work, Harry's

Products used:
Razors, body wash, antiperspirant, face wash, and lotion.

Service
Value
Shipping
Quality
Thumbnail of user davej236
1 review
0 helpful votes
June 19th, 2020

I really like the quality of the blades and the trim blade on the back side of the head is perfect for sideburns and under the nose. The after shave balm is no nonsense and just the right fragrance. We'll done, Harry.

Thumbnail of user henryf101
1 review
0 helpful votes
March 14th, 2020

I love Harry's. The Razors and brades are awesome. Love that I have an ongoing
Order. Once in a while Cologne.

Products used:
Razor, blades and somerimes Cologne.

Service
Value
Shipping
Returns
Quality
Thumbnail of user keithg260
1 review
0 helpful votes
June 13th, 2020

I waited a year before I tried harry's. I continued to use the the same old junk that the name brands offered. It got so bad a few years ago I tried a Chinese brand of blades. That was the last straw. No more ragged blades or blades that did not have an edge ground on them. I can use Harry's blades for 15 to 16 days easy. I buy on line and it works fine. Keith Greene Alma, Arkansas

Thumbnail of user kevinw778
2 reviews
1 helpful vote
July 14th, 2020

Got my Harry's order. On time, still a great price.
What can I say. I am a customer because of the price, the service, the quality of the products (I do NOT just buy blades...) and also because of the follow up, an BECAUSE Harry's is much more than just a supplier of shave accessories. They actually have a cause!
Bravo.
And Thank You.

Thumbnail of user joannc101
1 review
0 helpful votes
February 6th, 2020

One less thing to have to keep on my shopping list.
Love that the packaging is recyclable and the blades are in their own container,

Thumbnail of user markh3808
1 review
0 helpful votes
July 19th, 2022

Years ago I was sold on Harrys because the quality and durability of the razor was great. I was then able to get at least 10 days on a blade and I hardly ever cut my face when doing so.

Now disappointment has set in. I am lucky to get 4 shaves from a blade { usually 2-3} and I ALWAYS nick my face with a new blade in.
I am very disappointed and when my blades run out, I will try a different company. Bye Harry!

Tip for consumers:
not sure

Products used:
Shaver, face wash

Service
Value
Shipping
Quality
Thumbnail of user jefft57
Brent -. – Harry's Rep

Thanks for taking the time to leave your review, Mark. We're always looking for ways to improve and we'll be sure to pass this along to our Product Development team. We design and manufacture our blades at our own German factory and sell them directly to you. All of our blades go through the same quality control processes and we want to assure you that nothing has changed with our blades. If you have any further feedback or questions we'll be happy to chat. Please feel free to reach out to us at help@harrys.com.

All the best,

The Harry's Customer Experience Team

Thumbnail of user josephh134
2 reviews
0 helpful votes
February 26th, 2018

Pondered for a while, then took a gamble on the free trial plan. Very disappointed. The multi-blades are mounted in a too-flexible rubber/plastic head that makes it hard to shave anything but your cheek. Too big to work well on chin, jaw-line, above the upper lip. Thick gel clogs the blades and makes it hard to see where you have shaved.

Thumbnail of user davidt1069
1 review
0 helpful votes
February 8th, 2020

Have three razors and have been on auto ship for a couple years. Could buy my blades at Walmart now but auto ship is so simple.

Thumbnail of user wdavidg1
2 reviews
0 helpful votes
July 6th, 2020

Harry is always on time, fairly priced, unlike competitors, who raised prices so much that their merchandise had to be locked up. Thank you Harry David, Salisbury NC

Thumbnail of user michaelm7381
1 review
0 helpful votes
July 19th, 2021

No more worries about if my blades are in stock or be confused about which new blade to choose. With Harry's you get great product and great service. Each month you get an alert when your order is shipping. You can add new items. Harry's always delivers

Service
Value
Shipping
Quality
Thumbnail of user davidm7149
1 review
0 helpful votes
March 23rd, 2022

I've used Harry's razors, they were ok, not great but a decent value for the money. Now the company has been taken over by the radical left And I will never ever ever do business with them again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user thomasb2736
1 review
0 helpful votes
August 20th, 2021

I've been a Harrys customer for several years. I am completely happy with their shaving products and services... in addition, their customer service is excellent. Their website is super easy to navigate and you can communicate with customer service reps easily and quickly. I highly recommend Harry's!

Products used:
Shaving related products

Service
Value
Shipping
Quality
Thumbnail of user tedn49
1 review
0 helpful votes
March 13th, 2021

Great product delivered on time and for a great price!
Nothing else to say at this time!
Customer for 5+ years!

Products used:
Shaving Creme

Service
Value
Shipping
Quality

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From the business

Shaving is evolving. Never buy overpriced razors again. Get Harry's German engineered blades and shaving cream online for a fair price.

Company Representative

Thumbnail of user jefft57
Brent -.
Typically responds within 1 hour

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