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Claim Your BusinessHappie Family Store has a rating of 2.63 stars from 313 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Happie Family Store most frequently mention tracking number, credit card, and full refund problems. Happie Family Store ranks 130th among Gifts Other sites.
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I don't know why they've gotten so many bad reviews on here. They wouldn't even charge my card until I answered their call to confirm the address (they called like 15 times until I realized it was them lol). I had then to confirm again once they were ready to ship. Product came exactly as delivered, sooner than the 2-3 weeks they said it would. The product shipped from Dubai, but was manufactured in India. Works just as well though.
Please be advised that Happie Family Store is run by a bunch of criminals who scam you out of your money and then never send you your products or medications. About a year ago, I placed a rather large order, paid for it, and then was sent a fake tracking number with Emirates Post. The Store never sent my package, and worse of all, their Russian and African customer service representatives did not respond to any of my many emails and would hang up on me when I called them to address the issue. The Store stole approximately USD$300 from me. Save your money and steer clear of these criminals!
E una truffa non è mai arrivato il pacco. Ti dicono che è a Roma. Non è vero. Mi hanno rubato dei soldi..
Very appreciative of the professional handling of this business,in both the website which was easy to order from,and the check out of the product which was accurate and also gave me bonus samples for ordering,also appreciate your customer servicel which kept me informed every few days where my order was,and when it would arrive.and after a few days,my package was delivered in perfect condition.I look forward to reordering when needed.
Tip for consumers:
I have covered all this in my 5 star review.
Products used:
Supplements
Shipped products that don't work. You take the pill and nothing happens. Scam. Do not waste your money. You will feel robbed!
Tip for consumers:
Scam
Products used:
Cialis levitra avanafil all fake and don’t work.
I don't know why they've gotten so many bad reviews on here. They wouldn't even charge my card until I answered their call to confirm the address (they called like 15 times until I realized it was them lol). I had then to confirm again once they were ready to ship. Product came exactly as delivered, sooner than the 2-3 weeks they said it would. The product shipped from Dubai, but was manufactured in India. Works just as well though.
Tip for consumers:
Remember that you need to answer their phone calls before the order will go through. You will need to talk to them twice before your order can be processed, once to confirm payment and again before they ship.
Products used:
Prednisone
Everything worked out. Allow extra time for processing as they didn't get around to charging and completing the order for about a few days. The actual package shipped. Anyway, After my horrible experience with a lot of websites, I did a search and I've found a great alternative. If you're curious, just google-search for 'TOPA2GET' to find it with promocode. I checked their prices and they were cheaper than any other online company.
So I gave Happy Family Store 2 stars because they actually delivered the first order (building trust?) in about 3 weeks, before trying to scam me on the second order ("our systems couldn't process your credit card, here's a link to pay by Paypal"... which led, after redirecting several times, to a gibberish web address and a blank page as my browser is locked down against malicious activity).
Here are a few hints, based on my experience:
1) Plan to only order once, so adjust your order size accordingly
2) If they tell you they can't process your card (they actually phone it in from Cyprus!) and try to redirect you, abandon ship. When I abandoned the order, they sent me about 4 texts and 2 emails in the next 2 hours trying to get me to follow through... this is not normal vendor behavior
3) Although using EMS delivery costs $30 and doesn't arrive any faster than a non-tracked order despite their claims, it is insurance against the shipment getting "lost", ie. They never bother to send it and keep your money
4) Expect that spam and scam activity on your phone and email will increase dramatically after your order. Maybe use a throw-away email account and a Google voice number
5) Consider using a Mexican pharmacy next time if you're in the US. I will try this next time, because although you can't get the same quantities and the price is slightly higher, it still doesn't require a prescription
Good luck!
Products used:
Medications
The product never arrived, they are scammers, they drag their feet but they charge you and they don't send you anything
Tip for consumers:
Be carefull they aré scammers
Products used:
Pharma
Spedizione bloccata per mancanza di documenti. Chiesti più volte e mai arrivati. Poi mi hanno scritto che avrebbero rispedito ma niente MAI RICEVUTO CIÒ CHE HO PAGATO
Tip for consumers:
Sono inaffidabili fate attenzione
Products used:
Mai ricevuto ciò che ho pagato
I have been dealing with the Happy Family for quite some time now. I have found them to be very professional in their work. I have ran into some issues at customs but the store has always settled the concern to my satisfaction. Those problems are out of their control. They are very quick to respond to any concerns. The products they sell are of great quality. Never a problem Overall a very good company to deal with. Well done.
Products used:
Health products
Did not receive what i ordered, i asked and paid for tablets but received jellys which do not work for me, no warning, no explanation?
Products used:
Did not get the products i ordered was given unsuitable replacements
Even coming from half way across the world to here in California, the customer service came through with flying colors. Prompt delivery even at such distance. Accurate as I received exactly what I ordered. Very satisfied to finally find the availability from Happie Family Store, especially since I couldn't find this "politicized" medication here in the States. I am now a happy customer of Happie Family Store! Do recommend.
Happy Fam sent me my order of ivermectin. They arrived in a blister pack (good). But when I opened it I found each pill was a mint. When I informed them, they said I was lying and refused to take it seriously. Their quality control is zero and will get someone hurt some day…Stay away
Tip for consumers:
Stay away
Products used:
None, items sent were fake medication.
I have placed orders several times with HFS over the past few years and have experienced outstanding service and quality every time. A polite customer service representative always calls before accepting the order and funds to ensure that all customer details are correct. Products are shipped promptly and always arrive on time or earlier than expected. Cannot beat these guys for service, quality and price. You'd be a fool to buy anywhere else!
Tip for consumers:
Don't be sceptical! When a customer service representative calls to ensure that all details are correct before accepting payment and processing the order. Make sure to take the call.
Products used:
Medication
Despite of all the situation they managed to reach me with the goods. Exactly what I've asked for and not that bad timing.
Please be advised that Happie Family Store is run by a bunch of criminals who scam you out of your money and then never send you your products or medications. About a year ago, I placed a rather large order, paid for it, and then was sent a fake tracking number with Emirates Post. The Store never sent my package, and worse of all, their Russian and African customer service representatives did not respond to any of my many emails and would hang up on me when I called them to address the issue. The Store stole approximately USD$300 from me. Save your money and steer clear of these criminals!
Tip for consumers:
Do NOT order from Happie Family Store unless you want to be scammed out of your money and then ghosted.
Products used:
None because the Store scammed me out of my money and never sent me my products. Then the Store refused to communicate and ghosted me.
I was being worried and skeptical after viewing the bad reviews from this site and having prepared that I might not receive anything.
But luckily, I received my order today. It was just 9 days after I placed the order(HongKong). So yeah, everything was satisfying. Hope this helps you build more confidence in purchasing med from this store :)
Products used:
accutane
The store advertises brand name medications, but after completing the purchase I was told they only sell generics and the generics would be sent from Singapore. I paid with PayPal and the payment was fraudulent and resulted in scamming activity on my PayPal account. After completing the payment it showed up on Paypal as being paid to a company not named HappyFamilyStores and for a VPN service. What a scam! Do not use them. Scam alert!
Tip for consumers:
That this company is a scam!!!
Products used:
Cancelled the order because I would not trust a generic shipped from a Singapore and a company associated with fraud. To date they have not refunded me and refused to cancel the order, but have not shipped the product to me.
I received in a little less than a month with NO taking instructions. So it was with the 3-4 week period. No picture available.
I've ordered twice now from this company, no probs. BUT! Anyway, After my horrible experience with a lot of other websites, I did a search and I've found a great alternative. If you're curious, just google-search for 'TOPA2GET' to find it with promocode. I checked their prices and they were cheaper than any other online company.
Tip for consumers:
nothing to share
Products used:
some meds
Aunque hubo un retraso de casi dos meses desde el pedido solo es responsabilidad achacable a la aduana española que es donde estuvo casi todo el tiempo. En todo momento me han contestado a mis dudas y dado soluciones si al final no llegaba a término la entrega. La atención por tanto después del pedido es totalmente la correcta y esperada. Recomiendo la compra siendo consciente de que por algún motivo ajeno a ellos pueda retrasarse como fue en mi caso. Gracias!.
I recently ordered Lexapro from HFS, and had a great experience. At larger order quantities, the price per pill is very cheap, and they even offer free tracked shipping and bonus pills depending on the size or the purchase. 48 hours after payment was approved, I received an email that my order had shipped and was provided the tracking number. For any questions I had about my order, I would receive a response from their support team withing 24 hours.
Would Recommend
Tip for consumers:
For tracking orders, use 17track.net
Products used:
Lexapro
The Happy Family Store are just plain thieves... they steal your money
Placed an order with them on 9 th April 2020... still waiting and whenever you phone you speak to a Jennifer who is as helpful as nothing.
It is outrageous that this alleged store can and is still stealing innocent people's monies...
It should be STOPPED
Ordered, got the call within 10 minutes, shipped and sent tracking number. Was delivered perfectly in 10 days but would have been sooner if Labor Day had not fallen where it did.
Tip for consumers:
Great Service. Operators always available to track shipment if needed.
Products used:
Health Product
My first order with them, promptly shipped and confirmed with a tracking number, unfortunately got seized by customs. When told so, their customer service reacted in the right way to replace my lost order, which I received well. Their client approach was friendly and service-minded. I would recommend them any time.
Trustworthy business with great customer service. Fast response from support team. Item was lost in transit, but they didn't hesitate in sending me a replacement, which came within 5 days (to the UK).
Products used:
Vitamins
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