Haband

I ordered medium underwear. What they sent had a medium label but is 38 inches. Thy refused to offer free return or to just simply send a smaller size. Instead they wanted me to package it up and take it for shipping. I explained that this was very difficult form and for them to arrange pick up. They refused.

I ordered women's pants in October 2022. It took about 2 months to get them. When they arrive, they're the wrong size. I sent them back to get the right size. It took them another month to tell me they didn't have the size I wanted. I wanted a refund. I'm still waiting on the refund as of January 21,2023. I keep calling them about this. They keep telling me they have to escalate the issue. I am fed up with them!

I found a pair of shoes on this website & ordered WITHOUT becoming a member. Then catalogs started coming. I have a small box at a servicing center to receive mail. I do not NEED nor DESIRE to have it filled with useless catalogs. I informed them on least 2 occasions in various methods, (since you can't seem to email them without being a member) & they have ignored my request to STOP SENDING ME CATALOGS. Just received another yesterday. Hence this review!

I purchased slip-on shoes. I am old guy with diabetes who can't wear tie shoes due to high instep cutting off circulation. The shoes were tighter than tie shoes. Also for the SECOND time they shipped the wrong color product. I have to pay $10. Return shipping. I lost a lot of weight and need new clothes but it won't be from Haband!

I'm usually satisfied with the quality, so long as I'm careful to order exactly what suits me.

I'm not pleased with the exchange/return arrangements, where returned merchandise ships back for"free", using pre-printed supplied label, but a flat $10 is charged back for the trouble. This makes few returns worth the effort and I have kept and altered clothes rather than suffer this indignity. There is no alternative to this arrangement.

I ordered 2 sweaters for my mom for Mother's Day. After a month and 3 phone calls, they still haven't shipped and Haband won't let me cancel the order. At least I paid through PayPal and haven't been charged, but they told me that when they do ship, it will be my 96 year old mother's job to return them for a refund (I got her something else for Mother's Day). Don't order from these people!

I ordered the clothing last month and just today got a message they were processing my order. $#*!, I could have drove to California back to Missouri then returned the product and back home before they processed my order. I DO NOT recommend these slow people! Here I come Sears, Macy's and Walmart for the one- day service.

I ordered a pair of boots. I never got an email confirmation or anything.

They charged my card though. When I wrote to customer service they had no record of me ordering anything.

I told them I wanted to cancel the order because I needed it in a time frame. Plus they didn't even have my order.

They asked me to prove they charged me to mail them my entire statement in the mail. They must be crazy I'm not ok with that. You should never have to send your bank statement to an e-commerce site. That is not right. Not sure what kind of company this is.

I just disputed filed a dispute on my card for the charge.

This was my first purchase from Haband. I ordered some Large Tee Shirts and a pair of jeans. I thought the large shirts might accentuate my middle! But they fit really well. I was impressed. Also, the jeans fit very well and the denim seems heavier and of better quality than the Wrangler's and Rustler's I've bought recently. So why 3 1/2 stars? I thought shipping was extremely slow. I ordered on May 7 and received on May 20. A day short of 2 weeks. They advertise 6-8 business days for shipping. Maybe Amazon has spoiled me! I also had a 10% coupon, but they only took 10% off one item. So I only saved about $2 on a nearly $60 order. Not too impressive. Also, I noticed a $9.99 charge to return an order. I think that's pretty crappy for such slow shipping. I would order again, but I would lower my expectations on service.

Ordered the wrong sizes over weekend. Customer service not open on weekends. Sent two emails telling them I need to change or cancel. They Refused. Said it was processed. But it wasn't shipped and wouldn't be shipped for days. No way to reach management or headquarters staff. Worst experience I've had. I will be forced to pay for their return. Spent hours on the phone and got no where. What a nightmare.

I am giving a 1 star as the clothes look decent. I ordered 3 sweat shirt in October 2021. They mailed me 2 of them in October and one did not come until end of November. I tried the first two, they are M size and I am 5' 9" tall. Hands are so long they are covering my fingers. I waited till I received the third item to mail them back together to save one return fee of $9.99. I spoke to Ms. Lee who took the call first and Ms. Karen the supervisor. According both of them my first packet received date has passed 90 days and I must have send it in 2 return packages. I requested them to consider last package delivery date as the date of sale. They were not able to do it. I must have checked their rating of 1.5 stars before purchase

I purchased a pair of Duck shoes from Haband last year but didn't start wearing them till a few months age. The elastic that keeps the shoe on started ripping by the second month I wore them. Haband said they have a 90 day warranty so I guess I can just stick these shoes up my@!. I was not going to even write this review till I saw that out of 91 reviews they pretty much suck. If you buy from them, don't expect much warranty or help!

Worst experience ever. Order was the wrong item so I returned it. They sent the same item again. Each time they charged me $9.99 for postage! Cancelled order after talking to an agent who said they would not refund postage charges even though they shipped the wrong item twice! Beware of returning items to this company.

I was a little worried after reading reviews about late shippments and other complaints. My order arrived sooner then I expected. I made an online order on Monday and it arrived on Thrusday. The 3 blouses I ordered were quality, lovely and true to size. They were also quick to respond to any concerns I had.

I ordered two lined jackets for winter. They took longer than most places to ship but I am very pleased with the jackets. They were on sale too.

The management are morons and incompetent. Only the order site answers a phone,,, computer push #s for regular cust. Ser. So irritating. Like many cheap USA companies, calls are sent to the Philippines... nice people but so underpaid... no authority on returns. Haband sends the wrong size but cust. Must make the return as if you are trying to steal from idiotic Haband. Some goods are decent quality but others paper thin... prices are high for a mail order shop... the less cost of retail is not passed on to consumers. In general, stay clear of these jokers. JC Penny is 10X better and respectful to customers.

I do not know what this $25 bill was for. But you billed me two late fees of $39 each for $78.
Total is $108, I paid this so as not to ruin my credit. But you are legal robbers.
I was a frequent buyer, but will never buy again.

My order never came, they created shipping label and never mailed out, but charged my bank before I went to post office and my friend that works there helped me look it up, I was told by haband my order was out on delivery, never came and then was told by post office never shipped it, called haband again and was told it's out for delivery, told girl no it's not you never even shipped it, asked for refund said I would have refund in a week, refund never came, call again girl says I will get refund, refund was put in before but was cancelled she says, assures me to wait a week and will have refund now, sure we will see? So waiting another week now, don't buy from this compare unless you want to go thru this,

Poor quality product, ambiguous sizes that often don't fit, expensive returns compared to free returns by other vendors.

Used to be good. Had clothes my size and cheap prices.
Then I ordered a suit that was supposed to fit and the inseam wasnt hemmed. I had to do it.
Since becoming part of Blair...gone down the toilet.

I stongly advise against buying shoes from Haband: Their sizing is hopelessly erratic. Their "9 1/2" can be too loose for street wear or so tight that it is painful to take 3 steps in them.

It is a shame that I have to give them one star to post my review, they don't deserve even one, it is the worse website ever, all the information in the account is wrong and not updated, you can't find even your order history and they charge you for everything as well, I don't recommend this store to anybody.

Have been trying to get a $20.00 credit for a pair of pants my 93 year old father returned in December of last year. I have written over six e-mails on his behalf and have yet to receive a response. I have also tried calling several times, forget it! The wait time is a joke. This company has a zero rating when it comes to customer service! Poor way to treat your elderly customers also!