Guru

This company is a complete fraud. It knows it has contractors that are ripping off buyers and it does nothing to stop it. I had a contract that was contingent on the totality of the work being finished. I asked Guru.com to look at the contract. They ignored me completely when I asked them about them upholding the contract. Guru.com did not do anything whatsoever to correct the issue with the scam contractor and that contractor, Cui Wen Lan, still remains on the site after having stolen over $2,000 from me and delivering nothing. Do not use this website ever. Complete scumbags.

Transactions that should be simple take multiple steps - funding, Safe Pay, then pay invoice, etc. I get that safeguards are in place to prevent ripoffs, but Guru goes overboard and unnecessarily complicates matters. Adding more money to the account still doesn't make the funds available to the person you hire, and when you try to fund their account it won't let you because apparently the additional funds have not yet posted... or disappeared into some netherworld. Never again - I will deal with people directly.

Ask for a survey, offer a gift and charge large amount later. Will not answer telephone, very poor customer service

Guru site and policy is so confusing. As if they designed it to hide your money. On multiple occasions, gurus had been paid without my approval. Which points to another deficit... lack of vetting. More than once, guru's have taken payment and then disappeared without delivering anything. Unfortunately terms and milestones are initiated by guru... which is backwards... employer should be establishing milestones and payment terms.

Hello, I have just started looking for jobs at this website unfortunately with my very first encounter I was faced with a scammer who already took $40 dollars from me and now even asking for more, its so unfortunate that this happens to me with my very first opportunity makes me never want to trust this platform again, hence I'm writing this hoping to do something about it as I have taken screen shots of everything that can help identify and do something about it,
Their name is or claims to be Mark 2436 and looks for "Arabic translation" and many have already quoted for this opportunity so I can only imagine how many have been trapped in my situation and not know what to do about it, and just few days after I received a similar request using the same Telegram from another person by the name James 3271 again looking for an Arabic translator while using the same tactics. I will be reporting this matter at the App review as well so people can know and hoping to update it should you ever do something about it

Thank you.

Since I did apply for about 12 auctions to provide services every single one contacted back to me with different than asked services, all people said that can not wire money, only checks. Part of them asked of setting illegal accounts, part of them of fraud. This is the biggest fraud service portal I ever saw. All India scammers and fraud developers are there. There is any - literally any single one normal proposal or business.

Stay away.

Hundreds of dollars wasted on fake jobs copied from other freelancers/websites. When a scmmer gets blocked - they just create a new account and do it again. No support or measures in place to protect freelancers or employers. Scammy sad place

I subscribes to guru paid the necseeary fees ( which is weird thing), came with 0 results.
The projects traffic is so low that u can no depend on this site for a living.
I dont recommend using this site, in the same time there is better alternatives

I put up an advertisement for a role which they decided to police and refuse to post because they in incorrectly assumed that I was looking for a someone to do school work even though I as very clear that it was for curriculum design. It is also not incorrect to have someone assist in writing papers as long as you follow your institutions guidelines. Which generally means you can have some edit your work but you cannot have someone do your research, findings recommendations etc. They really need to just act like a job site instead of trying to police everyone on areas they know little about. Avoid- if I could give a lower mark and leave a comment I would.

* It does not allow to provide comments with negative reviews( good for conmen)
* Site is slow(takes 10 seconds to response after a click from India)
* Shortage of freelancers. Even after paying $29 promotional ad with 10x promise gives only 3X results
* Cheap Indian support
* Support is not ticket based and is randomly responded. It's like a bet if you get a response.

A freelancer through guru.com was supposed to make a website for me. I paid money in several stages, each time the freelancer showed the result of the work. Unfortunately after a few payments the contact was broken and I applied to guru.com for refund. They also stopped responding, I applied for chargeback to the bank. The bank refused and guru.com simply deleted my account with them and they stopped responding completely. Worst customer service. Never make a deal through guru.

When I commissioned my first two graphic designers, their work was extremely underwhelming. What they charged me for their shoddy work was downright laughable. But, then the real issue with the site was revealed. It uses this terrible "Safe pay" system, which gives the "guru" total control over the funds, as if you just fully paid them upfront. It defaults to "auto pay" which means your funds might go through even before the work is completed. But auto pay is not the main issue. Regardless of "when" it forces you to pay, you are still going to be forced to pay in the end, no matter what. You have no recourse if the work they provide is garbage or doesn't even match your instructions. There is a reason these sub-par designers are using this site. It's because, unlike fiverr, customers have no way of rejecting their garbage tier work. Don't bother. It's completely anti-customer. I only wasted a couple hundred dollars on this site. I can't imagine hiring people for more expensive jobs like web development, using this shady platform. Don't even bother with this.

Nothing but thieves, scammers and liars on this platform. Dont ever use this site unless you want your money stolen.

If you are a freelancer they request a credit card to validate your account, your ID is not enough, they need you to pay a membership, it seems like they do not want to work with you, they only want your credit or debit card, Guru treats freelancers like bad clients not partners, there are better free alternatives.

Where they fall short is the lack of vetting. I am a freelancer on there and a great provider. They do allow too many unvetted freelancers and clients to post. Caution is needed when using the site but I find them better than upwork or freelancer. Upwork and freelancer advertise high end clients and I found none ever.

They do have a support number but technical problems occur for myself and my clients on there which they can never solve. I see others complain about freelancers being from other countries while listed as usa. It's also true of the employers listed. Too many now list themselves as usa and Britain but turn out to be from underdeveloped countries.

The fees are more reasonable and support tries to help but more vetting and more help for support is needed.

Fraudulent charges... wasted my time cancelling my bank card and phoning PayPal.Where is the phone number and website?

When I tried to verify my card, they deducted $9.5 + $1 from my bank account without any refunds.
Such a lame marketplace with no opportunities.

Guru.com is a freelancing website, where many projects are available for the freelancers and many other best jobs

A couple of years ago I was scammed out of $600 by someone on Guru. When I reached out to Guru representatives, they said there was nothing they could do to help me, so I just had to move on with my life and deal with the loss. I have no job, so doing $600 of work and then not getting it was absolutely devastating to me. I still currently have no money, and now Guru has an inappropriate FEE just to verify your ID, which you are forced to do if you want to apply for any jobs. Not only do you have to pay them money just to verify your identity, but you also have to send them TONS of personal information that they should not need under any circumstances. They still let dishonest clients scam people out of $600 without doing ANYTHING about it, but we are the ones who have to verify our accounts and pay to use the website. I'm deleting my account. I lost over $600 to Guru and they refuse to pay me back. Don't use Guru!

Guru gave my info to a scammer who almost got $2000 from me. But Guru wanted 4 docs to verify my id, charged me $4.95 to vet them, rejected 2 docs, asked for 2 more, and wanted another $4.95 to vet them. I'm thinking SCAM.

The site is full of scammers. Most of them want from you to pay them some fee before project that will be "refunded" to you later. Please... pure scam.

I was going to give them my credit card information just to get the bit of data I wanted, and then if the membership fee was high later I would simply cancel. Your explanation of how guru.com works was illuminating. I looked at many reviews, some of them very enthusiastic and some very negative... when I read your particular comments I felt that I understood why this is happening. The negative reviews and the positive reviews confused me at first, and your analysis helped me to decide not to involve myself or give them money. Their materials said that I would have a "trial membership" which would cost $1.00. It was very helpful to know that the "membership" puts you in for more charges through "Automatic continuation". The lines of communication are not clear. I don't know the original intent of the founder of this site, the intent may have been benign or not... but I do know that I don't want to get involved in the struggles others have gone through. Obviously the company wanted to get my credit card information at the very beginning. So when you give them your information thinking that they are going to charge "only $1.00" and then you can "easily cancel", it appears from these comments that once they have your information they could even keep it forever if they so choose. That results in having your information out there and possibly having it hacked. I've heard of so many companies having to write apology letters to customers informing them that the site was hacked and there is no way to prevent your information being used in what-all. They often don't find out who the hackers were. I am so glad that I have been reading reviews and have not given this company my digits. I did give them my email address but no financial information. It appears that to use this site "safely" one must really know what they are dealing with and be prepared for an unnecessary struggle over money... well, that just doesn't fit with me. So I won't "join" this enterprise. There are quite a few positive reviews here of this freelance company and also quite a few negative reviews; but knowing what happened to those who participated (and how the site works) helped me make my decision not to give them my information. Well-written review and very helpful. I am grateful for the reviews, this one actually explained why this site is having problems, along with giving them a low rating. That brought me out of the "it's only $1.00" funk that had been causing me to consider putting in my credit card number. That "only $1.00" tactic is used by many companies. I didn't know that they were also a "job-finding site" and knowing that changes my feelings about the site and the people behind it. I'm not the sort of person who would want to get involved in this, haggling to get your money back, I would have gotten very upset if that happened to me. So I was assessing the risk by coming here and based on what I saw I decided not to take the risk of giving them my financial information. The Internet is a wild, wild place and it helps to see what others have experienced before participating is such a business relationship. They are not just selling information that a person desires and then you get the specific information you wanted, pay $1.00 and then you leave and there is no problem... because the site is set up to get that financial information first. It's a bad business model, with contracted employees who may or may not complete the task honestly and fairly. Some employees may not really know what they are trying to do and may react unprofessionally I hate that. I hate trying to get results if the people involved are not proven to be honest, reliable, and informed. This would have been a terrible choice for someone like me. Your very clear review helped me pull myself out of the attitude that "it's only $1.00" (I was in a trance) and make an informed decision. Thank you so very much!

I was scammed by a developer on the site. The support will not do anything to intervene.

The developer was indian registered as US based.

Worse is that reviews are HIDEEN and not shown. They will only show reviews if both sides write one, so the scammer can continue taking people money and get away with it as you will never see a single negative review.

Actually that developer has managed to make 127k US when I looked at his profile today. I think they are part of the same website.

Avoid them like a plague