Why aren't emails answered when requesting a full refund 100% guarantee a full refund it says on your website have asked for one no reply

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Why aren't emails answered when requesting a full refund 100% guarantee a full refund it says on your website have asked for one no reply

asked by Deborah P. on 8/26/20

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Paul O. [Padre Rep] on 9/7/20 · Answer 1 · 2020-09-07T11:18Z

Paul O. [Padre Rep]

on 9/7/20

Hello Deborah P.,
In order to check your refund status, can you send privately with the email that was registered and/or the transaction number?
You can also contact Padre from the site's contact page.
Regards,
Paul, PADRE's assistant.

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Why aren't emails answered when requesting a full refund 100% guarantee a full refund it says on your website have asked for one no reply

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