• Grammarly

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Grammarly

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Grammarly has a rating of 4.46 stars from 3,167 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Grammarly most frequently mention free version, great tool, and school work. Grammarly ranks 4th among Tutor sites.

  • Service
    179
  • Value
    118
  • Quality
    177

Proactively asks for customer feedback

This company responds to reviews on average within 8 days

Positive reviews (last 12 months): 92.8%
Positive
615
Neutral
16
Negative
32
69
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What reviewers want you to know

Positive highlights

  • I am improving my own writing skills just by Grammarly correcting me, Very helpful, especially with school work,
  • Not only does Grammarly take out my spelling grammar mistakes, it also improves my English.
  • 2022 Customer Choice Winner

Critical highlights

  • The customer service is horrible and there is no phone number to talk with a real person.
  • I've disputed through my credit card company, and then was charged again.
  • They customer service, no phone number, to help you with their problem on their site they sell you another app.
How would you rate Grammarly?
Business's Favorite Review

“Smart!”

David L.
4/29/22

It helped me tremendously write work emails, business reports, and even text messages. I have more confidence in all my writings, and Grammarly is one productive tool I cannot live without each day. I subscribed to the Premium membership, which is well worth the investment. Keep up all your great work.

See full review
Top Positive Review

“It helpful & provides excellent help with my spelling and punctuation as I sent out emails!”

Cheri D.
3/2/24

It seems like I type so fast that I don't often realize when I make an error but Grammarly is kind enough to show me what's wrong with either my punctuation or spelling and I truly do appreciate the help! I'm now slowing down a bit and making sure my grammar is proper, things are capitalized that need to be and I seen to always forget to put a comma after I type and... sometimes too! I'm really grateful For the help so I don't look like a real dummy when I send out emails, so thanks a million!

Reviews (3,167)

Rating

Timeframe

Other

Reviews that mention popular keywords

school work (33) customer service (63) credit card (33) grammar mistakes (38) premium version (39) spelling errors (32) phone number (14)
Thumbnail of user cherid116
1 review
0 helpful votes
March 2nd, 2024
Verified purchase

It seems like I type so fast that I don't often realize when I make an error but Grammarly is kind enough to show me what's wrong with either my punctuation or spelling and I truly do appreciate the help!

I'm now slowing down a bit and making sure my grammar is proper, things are capitalized that need to be and I seen to always forget to put a comma after I type and... sometimes too! I'm really grateful
For the help so I don't look like a real dummy when I send out emails, so thanks a million!

Thumbnail of user rennickt
1 review
2 helpful votes
July 19th, 2021
Verified purchase

Since joining Grammarly, I now know that my grammatical errors and flaws are covered with immediate alerts.
What better guide to have, overlooking your every step - words, sentences, phrases, commas, colons, and other components.
Thanks to all those working behind the scenes. Sharing and helping others is truly critical and integral in one's self-esteem and continued confidence.
Love you all and God bless.

Thumbnail of user laceyl91
1 review
0 helpful votes
January 28th, 2024
Verified purchase

I was kinda bad at my writing but this app helped me with it so much! I have never used any writing app that was as good as this! I love this app so much and I learned a lot with it. This helped me to improve my writing in many ways and it still helps to this day. Grammarly even helped me write this review! I hope this helps and if it doesn't that's okay. I just hope that you can find this app useful for everyday writing! Thank you!

Thumbnail of user jackier425
1 review
1 helpful vote
August 2nd, 2022
Verified purchase

I really do love Grammarly, and it helps me in my calling as a Missionary in the Church of Jesus Christ of Latter-day Saints Employment Services. Most of my work is done on resumes and cover letters for job applications. Grammarly helps me make sure spelling, grammar, etc., are good before anything is sent out to potential employers. I do understand that Grammarly needs to make money, but wish I could get more information without paying (I'm old and retired).

Thumbnail of user anai32
1 review
8 helpful votes
December 22nd, 2020

I'm a teacher and translator. Grammarly helps me to notice every small detail I may overlook, it makes me think twice about certain things, it gives me refreshing ideas. I love it. I wish I had money to use the full service but however good the offer, I can't afford it. Anyway, I'm happy to use it every chance I get. It really makes my job easier. Thanks a bunch!

Service
Quality
Thumbnail of user kevinm1854
1 review
14 helpful votes
October 13th, 2020

Thank you grammarly for the definitions too. Got the right add-on, makes writing more enjoyable, easier, and faster. Also builds my confidence not to worry about making a grammatical error. See now just made some corrections.

Thumbnail of user tonya1092
1 review
0 helpful votes
February 5th, 2024
Verified purchase

This thing earns its money every time I sit down to write. Worth every penny.
But, if you're reading Grammarly, the software occasionally messes up my footnotes which is annoying. Other than that, I pleased

Thumbnail of user johna2641
1 review
4 helpful votes
November 30th, 2020

Since I jumped on the Grammarly board my writing has improved tremendously and my confidence has grown as well. In fact, I prefer Grammarly to Spell Check in my word documents. The only thing which keeps me wondering is the premium numbers giving an idea of the words I missed. If you are looking for something to help you or your children in high school Grammarly is a great choice. I recommended the app to anyone looking to improve their writing skills.

Thumbnail of user chanteller30
1 review
0 helpful votes
February 1st, 2024
Verified purchase

I didn't know that Grammarly kept track of everything in so much detail in regards to my writing performance.
Thanks

Thumbnail of user camillat10
1 review
1 helpful vote
October 21st, 2020

5-star customer service! They really good the extra mile and have a great product and fan base. Definitely would recommend them to others!

Thumbnail of user sageh40
1 review
0 helpful votes
January 29th, 2024
Verified purchase

My experience was awesome! It taught me well. I am very proud of the developers. Thank you to them.
~Sage

Thumbnail of user mohameds142
1 review
3 helpful votes
September 7th, 2020

Superb assistant tool... extremely versatile and help iis always around..., whenever wherever you write rewrite, edit, or even edit mail meassages.
Saves format after editing an names it as such. Your original 'copy'remains viable if you still need it!
Very much looking forward for an added value: tTRANSLATION! ( at least on two or three more cardinal language starting by french. Opt for Premium worth it to the last penny... at least this is MY conviction. Billing receipts need a boost

Thumbnail of user rickr1124
1 review
0 helpful votes
February 15th, 2024
Verified purchase

I am retired and use it mostly for texts, emails, and letters. Anytime I am typing or dictating whether on my phone or computer, Grammarly integrates seamlessly into the process to make suggestions. The suggestions are helpful and easy to dismiss should you decide to do so. I am not aware it has slowed anything down. I am using the free version and I feel it is an asset to my writing by helping me avoid punctuation, grammar, or spelling errors. I haven't found any downsides. See the example below which shows what you will see if Grammarly has a suggestion. I purposely left out the word "an".

Value
Quality
Thumbnail of user ts670
1 review
2 helpful votes
April 26th, 2021

Grammarly catches my mistakes and corrects them on the fly, thus saving me lots of time and effort in proofreading. I can now create flawlessly written submissions every time, without having any worries about those renegade typos that used to escape even multiple proofreadings. I cannot imagine writing without Grammarly working in the background and making me look like a seasoned pro. Highly recommended! Don't type a page without it. Bob's yer Uncle.

Thumbnail of user marys2476
1 review
0 helpful votes
October 31st, 2020

I love this app, it makes corrections so easy and tells you if your tone is too aggressive. Helps with spelling and punctuation.

Thumbnail of user lucyv35
1 review
0 helpful votes
December 8th, 2020

Grammarly is really beneficial for me at work. My email comes to more accurate and professional. Thank you all for this fantastic app.

Thumbnail of user stephena504
1 review
0 helpful votes
September 2nd, 2020

This app is embedded into Windows & MS Office with a very small icon and underlining as reminders that don't create too much disturbance to my works in hands. Its response time is quick, and it always provides useful hints to my typing mistakes.

Thumbnail of user faithw155
1 review
0 helpful votes
January 8th, 2024
Verified purchase

I love my experience with Grammarly. It gets 5 stars in my opinion. It is great for school purposes such as essays, paragraphs, tests, or books.

Thumbnail of user monikac79
1 review
0 helpful votes
September 6th, 2023
Verified purchase

This is a great program for people like me who have not been experienced in writing and did not get
Any formal education in English language. I am not very persistent in my writing and make some notes
In a note book before I can jump to the next chapter. I will let you know when I am ready for the next
Level. It will be for sure before the end of the year.
Thank you very much for whatever you have made so far...

Thumbnail of user arissak
1 review
2 helpful votes
June 13th, 2021
Verified purchase

It's common to miss out on minor mistakes in your everyday writing even if it's a simple heads-up email or a long weekly report, but there will come a time that it will all pile up and you'll catch yourself sounding really awkward eventually. Sometimes the meaning gets lost because of a wrong preposition used. Grammarly will save you in such instances. Not sure though if it's worth it to upgrade to Premium.

Thumbnail of user martyc118
1 review
0 helpful votes
August 31st, 2021
Verified purchase

We do lots of emailing, texting, and customer account updates. My grammar is been a sore spot for me and has caused public scrutiny. My emails were often times read out loud in meetings to exemplify how not to do it. I am very successful but this I did not need. Installed Grammarly just the simple addition and wow what a difference. Thank you it has made my life better.

Thumbnail of user victorm958
1 review
0 helpful votes
September 25th, 2023
Verified purchase

The app works perfectly and is very easy to use.
Help me a lot in my daily mails and letters.

Thumbnail of user angelaj1448
1 review
0 helpful votes
February 2nd, 2024
Verified purchase

My experience has been GREAT, I have been learning a lot thanks to your suggestions and your support; my only complaint is that somehow I am not on your list for evaluation anymore as before, I used to get my report every week of how I was doing, and somehow I am not receiving that evaluation anymore. I would appreciate it very much if you send that report again.
Thank you very much.
Angela Janousek.

Thumbnail of user katew462
1 review
0 helpful votes
February 18th, 2024
Verified purchase

I love that everything I write gets proofread because people don't take you seriously if you spell something wrong or leave out words. It's great!

Quality
Thumbnail of user dianag364
1 review
0 helpful votes
December 22nd, 2020

It's great it helps me write my texts and I could recommend it a people who need to improve their English. Thanks!

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From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.

Company Representative

Thumbnail of user annay129
Anna Y.
Typically responds within 8 days

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