I want my $29 dollars back. I thought I was dealing directly with Social Security.

asked by Gail G. on 9/28/15

2 Answers
Thumbnail of user carriew19

Gail G.,

Thank you for contacting us. We apologize if at the time of your visit you were unclear as to the service we provided. Disclosed within the header of our site's landing page is that, 'We are a private entity and [are] not affiliated with or endorsed by the SSA.' This disclosure also appears within the footer of each subsequent page on our site. We strive for 100% customer satisfaction and we would love to assist you however we are unable to locate your application solely using your 'Gail G.' user name. Please contact us via phone at 888-629-8008 or via email at support@govsimplified.com to process your request. A member of our dedicated team is available M-F 9:00AM - 7:00PM EST. If you prefer to contact us via email and your request is received outside our regular business hours, please allow 1 business day for a response from our team. We look forward to speaking with you.

Helpful  (0)
Thumbnail of user sheilac15

Gail G:
I suggest you report them to your state attorney general, the BBB, and the internet crime task force. Web address for the internet crime task force is ic3.gov.

Helpful  (0)

Add your answer

Ask a question

Get answers from the GovSimplified staff and other customers.

Have a question about
GovSimplified?
Post Review